Contineo Virtual Communications — wholesale VoIP and cloud PBX provider in South Africa
Contineo Virtual Communications has been building cloud communications from Waterfall since 2008, and it works at the wholesale end of the market. The company started with virtual PABX and now runs a full unified communications platform that other service providers resell, alongside SIP trunking and hosted extensions sold to enterprises directly.
Key facts
| Who they are | A South African cloud communications company founded in 2008, describing itself as a leading provider of wholesale cloud communications. It began with virtual PABX and has since built out a full unified communications platform |
| Voice services | SIP trunking to connect an existing on-premise PBX in place of ISDN, virtual PBX with hosted extensions where the intelligence sits in the cloud and no PBX hardware is installed, and unified communications adding instant messaging, presence, HD video, screen sharing and virtual meeting rooms |
| Who they sell to | Service providers and enterprises. This matters when you are buying: a wholesale-first company often reaches smaller businesses through a reseller, so the party quoting you, installing the handsets and answering the support line may not be Contineo itself. Ask who holds your contract and who you call at 17:00 |
| Pricing | Quote-based. No rate card is published, which is normal for a platform sold partly through channel partners — the number you are quoted will depend on which partner you buy through |
| Head office | The website gives Ground Floor, Building 2, ATT House, Maxwell Office Park, Magwa Crescent West, Waterfall City, 2090. The company Google Business Profile gives First Floor, Resilient Innovations, Building 5, Waterfall Corporate Campus, 74 Waterfall Drive, Midrand, 1685. Both are in the Waterfall precinct; both are stated here as published |
| Coverage | South Africa, delivered over the internet rather than a fixed footprint. Non-geographic access across branches is one of the platform’s stated features |
| ICASA licence | No ICASA reference is published. For a wholesale voice platform this is a fair question to put directly, since the licensing position determines who is accountable for number ranges and interconnect |
| Customer rating | No rating is shown. The company’s Google Business Profile exists and matches its domain and phone number, but carries no reviews at all, so there is no Google score to publish |
| Listed In | VoIP Providers |
A platform business, which changes who you actually deal with
Seventeen years in cloud voice is a genuine credential in a market where plenty of providers are younger than the technology they sell, and Contineo has the range you would expect from that: SIP trunks for businesses keeping a working PBX, hosted extensions for those ready to drop the hardware, and a UC layer with video and screen sharing on top. The important thing to understand is the shape of the business. Contineo describes itself as wholesale-first, which means a good deal of its capacity reaches end users through other service providers who badge it as their own. For you that is not a drawback so much as a question of accountability. Establish who your contract is actually with, who configures the system, and whose support desk answers when a call queue misbehaves on a Friday afternoon. The SIP trunking route deserves a second look if you have a PBX that still works, because replacing ISDN lines with trunks keeps the hardware you have already paid for while giving you cloud call handling. Compare the wider market in the VoIP directory.
Who Contineo Virtual Communications is a fit for
- Businesses with a working on-premise PBX that want to replace ISDN lines with SIP trunks
- Multi-branch companies wanting one platform and standardised features across sites
- Service providers and IT companies looking for a wholesale cloud voice platform to resell
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Establish early whether you would be buying from Contineo directly or through one of its partners, because that decides who configures your system and who answers your support calls. If you have an existing PBX, ask specifically about SIP trunking rather than a full replacement, and get the per-channel and per-minute pricing in writing.
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Compare VoIP providers →Commonly asked questions
When was Contineo Virtual Communications founded?
In 2008. The company started with virtual PABX services and has since expanded into a full unified communications platform.
What is the difference between SIP trunking and virtual PBX?
SIP trunking connects a phone system you already own to the internet in place of ISDN lines, so you keep your existing hardware. Virtual PBX puts the whole system in the cloud, which removes the on-site hardware entirely and needs only internet and handsets.
Does Contineo sell directly to businesses?
It states that it serves both service providers and enterprises. Because it is wholesale-first, smaller businesses often reach the platform through a reseller. Ask who would hold your contract and who provides your support.
What does Contineo cost?
No pricing is published. Where a platform is sold partly through channel partners, the quote depends on which partner you buy through, so get per-channel and per-minute figures in writing.
Where is Contineo based?
In the Waterfall precinct, Midrand. The website and the company Google listing give slightly different buildings within Waterfall, so confirm the current address if you plan to visit.
Why is no customer rating shown?
Contineo has a Google Business Profile matching its domain and phone number, but it carries no reviews, so there is no Google score to publish.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 31 July 2026.