Connected Space is a trusted internet service provider in Cape Town, specialising in high-speed fibre and wireless internet solutions for apartment blocks, homes, and businesses. With a focus on affordability, reliability, and customer satisfaction, they provide seamless connectivity to areas such as Sea Point, Green Point, Gardens, and more.

Their innovative approach eliminates the need for expensive landline rentals or large installation fees, making them a cost-effective choice for residents and businesses. Whether you need Fibre to the Block (FTTB) or Fibre to the Home (FTTH), Connected Space ensures a hassle-free and efficient internet experience.

What services you can get from Connected Space

Connected Space offers a variety of internet services designed to meet the needs of Cape Town residents and businesses. Their key offerings include:

Fibre and Wireless Internet Packages

Connected Space provides a range of uncapped and capped internet packages with speeds from 20 Mbps to 200 Mbps. These packages cater to different usage needs, from casual browsing to heavy streaming and gaming.

Fibre to the Block (FTTB) and Fibre to the Home (FTTH)

They offer both FTTB and FTTH solutions, ensuring reliable and high-speed internet for apartment blocks and individual homes. FTTB connects a central point in a shared property, while FTTH provides direct fibre connections to individual units.

Quick Installation

For buildings already within their network, Connected Space can complete installations in as little as two days. New installations typically take three hours and are scheduled within 48 hours of application.

No Additional Hardware Required

Connected Space provides all the necessary equipment for both wireless and fibre solutions. Customers do not need Telkom landlines or additional hardware, making the setup process simple and convenient.

Transparent Pricing

With Connected Space, there are no hidden fees or surprise charges. Their clear pricing structure ensures customers only pay for the package they choose, with no unexpected costs.

Flexible Payment Options

Customers can pay via debit order, EFT, or online, offering flexibility and convenience.

Ideal Customer Profile

Connected Space caters to a wide range of customers, including:

  • Apartment Residents: Tenants in apartment blocks looking for affordable and reliable internet without the hassle of landline rentals or large installation fees.
  • Homeowners: Individuals and families who need high-speed internet for streaming, gaming, and remote work.
  • Small Businesses: Entrepreneurs and small enterprises requiring stable and fast internet for daily operations and communication.
  • Students: Those who need affordable internet for online learning, research, and staying connected.

Whether you’re a casual internet user or a business owner with demanding connectivity needs, Connected Space has a package tailored to your requirements.

Customer Feedback

Connected Space has earned a reputation for their reliable services and exceptional customer support. Here’s what customers are saying:

  • Google Reviews: Customers frequently praise the speed and reliability of their fibre and wireless internet. Positive feedback often highlights the quick installation process and the helpfulness of their support team.
  • Local Feedback: Cape Town residents appreciate the transparent pricing and the convenience of flexible payment options. Their ability to provide fast turnaround times for installations is also highly regarded.

Connected Space’s focus on customer satisfaction and their commitment to delivering high-quality internet services have made them a trusted name in Cape Town.

Commonly Asked Questions

How long does installation take?

For buildings already within their network, installations can be completed in as little as two days. New installations typically take three hours and are scheduled within 48 hours of application.

Do I need additional hardware or a Telkom landline?

No, Connected Space provides all the necessary equipment for both wireless and fibre solutions. Telkom landlines or additional hardware are not required.

Can I upgrade or downgrade my package?

Yes, customers can upgrade or downgrade their package at no additional cost. However, Connected Space requires at least one week’s notice before the end of the month.

What is Fair Usage?

Fair Usage refers to the network’s shaping policy, which prioritises essential services like web browsing, emails, and streaming over large downloads or torrenting. This ensures a fair and consistent experience for all users.

What payment options are available?

Customers can pay via debit order, EFT, or online, offering flexibility and convenience.

Conclusion

Connected Space is redefining internet connectivity in Cape Town with their affordable fibre and wireless solutions. By offering flexible packages, quick installation, and transparent pricing, they cater to the diverse needs of apartment residents, homeowners, and businesses across the city.

Whether you’re streaming, gaming, working remotely, or running a business, Connected Space provides the speed, reliability, and support you need to stay connected. With their customer-first approach and innovative solutions, Connected Space is the ideal choice for high-quality internet in Cape Town.