Established in 2010 and headquartered in Midrand, South Africa, they are a prominent Internet Service Provider (ISP) dedicated to assisting businesses in connecting, communicating, and collaborating effectively. By owning and managing its own network, voice, and data centre infrastructure, the company ensures efficient and reliable services, supported by 24/7 customer assistance.

What Services You Can Get from CipherWave

They offer a diverse range of services tailored to meet the unique needs of growing businesses:

  • Connectivity Solutions: Providing both fibre and wireless connectivity options, they ensure businesses have access to high-speed and reliable internet services.
  • Voice Services: The company offers voice solutions, including hosted PBX systems, enabling seamless and cost-effective communication channels for businesses.
  • Cloud Services: Their cloud offerings encompass private cloud servers and cloud backups, providing scalable and secure data storage and management solutions.

These services are designed to enhance operational efficiency and support business growth.

Ideal Customer Profile

Their solutions are particularly beneficial for:

  • Small to Medium-Sized Enterprises (SMEs): Businesses seeking scalable and reliable ICT solutions to support their growth and operational needs.
  • Companies Requiring Robust Connectivity: Organisations that depend on consistent and high-speed internet connectivity for daily operations.
  • Enterprises Looking for Integrated Communication Tools: Firms aiming to streamline their communication infrastructure with advanced voice and cloud services.

Customer Feedback

Employee reviews on Glassdoor present a mixed perspective of CipherWave. Some employees appreciate the company’s growth opportunities and professional environment, noting a positive culture and well-structured processes. However, others have expressed concerns regarding management practices and work-life balance. As of the latest reviews, the company holds a 2.4 out of 5-star rating, with 26% of reviewers indicating they would recommend working at CipherWave to a friend.

Commonly Asked Questions

  1. Where are they located? They are based in Midrand, South Africa, with a national presence that includes data centres in Johannesburg, Cape Town, and Durban.
  2. What types of connectivity solutions do they offer? The company provides both fibre and wireless connectivity options to cater to diverse business requirements.
  3. Do they offer cloud-based services? Yes, they offer a range of cloud services, including private cloud servers and cloud backups, designed to ensure data security and scalability.
  4. How can I contact them for support or sales inquiries? For sales inquiries, you can email sales. For general information, contact info@cipherwave.co.za, and for support, reach out to support@cipherwave.co.za or call 0860 070 070.

By offering a comprehensive suite of ICT solutions, CipherWave positions itself as a valuable partner for businesses aiming to enhance their technological infrastructure and communication capabilities.