Established in August 2012 in Polokwane, Limpopo, Capricom Wireless Networks has grown into a leading internet service provider (ISP) in South Africa. The company is committed to delivering high-quality internet solutions tailored to meet the diverse needs of its clientele. With a focus on customer satisfaction and technological innovation, they offer a range of services designed to keep individuals and businesses connected.

What Services You Can Get from Capricom Wireless Networks

They offer a comprehensive suite of services to cater to various connectivity requirements:

  • Wireless Internet: The company provides a variety of uncapped wireless internet packages suitable for different budgets and usage needs. These packages are designed to offer reliable connectivity for both residential and business users.
  • Fibre Internet: For users seeking high-speed and stable internet connections, they offer fibre internet services. Fibre packages come with various speed options, ensuring fast network bandwidth at affordable rates.
  • VoIP Services: Capricom Wireless Networks delivers Voice over Internet Protocol (VoIP) services, providing cost-effective methods for making telephone calls through an internet connection. This service is ideal for businesses looking to streamline their communication systems.

Ideal Customer Profile

There services are designed to meet the needs of a broad spectrum of customers:

  • Residential Users: Individuals and families seeking reliable and affordable internet connectivity for daily activities such as browsing, streaming, and online learning.
  • Small to Medium-Sized Enterprises (SMEs): Businesses requiring dependable internet services to support operations, including email communication, cloud-based applications, and online transactions.
  • Large Corporations: Enterprises that demand high-speed internet and advanced communication solutions like VoIP to maintain seamless operations across multiple locations.

Customer Feedback

Customer reviews about them are mixed. On platforms like HelloPeter, some users have expressed dissatisfaction, citing issues such as poor service and disappointing technical support. For instance, a review from approximately 1.5 years ago reported prolonged downtime and inadequate service response. Conversely, discussions on forums like MyBroadband from around 9.4 years ago have highlighted positive experiences, with users commending the company for good service and reliability. These mixed reviews suggest that customer experiences may vary, and potential clients are encouraged to assess their specific needs and consider reaching out to the company directly for more information.

Commonly Asked Questions

How can I sign up for Capricom Wireless Networks’ services?

To sign up for services, visit the company’s official website and navigate to the “Sign Up” section. Here, you can select your desired service—wireless internet, fibre internet, or VoIP—and complete the application form. For assistance, you can also contact their support team at 072 908 3951 or via email at info@capricom.co.za.

What areas does Capricom Wireless Networks serve?

Their primarily operates in Polokwane, Mokopane, Mookgophong, and Seshego (central areas). Fibre service availability depends on existing infrastructure in specific locations. It’s advisable to contact the company directly to confirm service availability in your area.

What are the support hours for Capricom Wireless Networks?

The support team is available from 07:30 to 22:00 daily. You can reach them by calling or sending a WhatsApp message to 072 908 3951. For general inquiries, the office can be contacted at 015 065 0000 during trading hours, Monday to Friday, 07:30 to 16:30.

Does Capricom Wireless Networks offer customised packages?

Yes, the company offers a range of packages and is open to discussing customised solutions to meet specific requirements. Potential customers are encouraged to inquire about tailored packages that align with their unique needs.

By providing a diverse array of internet and communication services, Capricom Wireless Networks aims to be a reliable partner for individuals and businesses seeking dependable connectivity solutions in South Africa.