BlueICT — hosted PBX and enterprise voice provider in Pretoria
BlueICT designs and supports business phone systems and networks from Wonderboom in Pretoria, working on enterprise platforms rather than small-business products. Its range covers hosted and cloud PBX, VoIP and SIP trunks, on-premise IP PBX and multi-channel contact-centre systems, built on Cisco, Avaya, Microsoft, Oracle, Citrix and VMware, with networking, cloud and security services behind them. The company states more than two decades of industry experience.
Key facts
| Who they are | A Pretoria ICT provider designing and supporting hosted and cloud PBX, VoIP, SIP trunks, on-premise IP PBX and multi-channel contact-centre platforms, with networking, cloud and security around them |
| Platforms | Cisco, Avaya, Microsoft, Oracle, Citrix and VMware. That is an enterprise stack rather than an SME one, and it tells you who this supplier is built for. A twelve-person office does not need Oracle and VMware in the conversation |
| Contact centre | Multi-channel contact-centre platforms are a named line rather than an afterthought, which is consistent with the Cisco and Avaya focus |
| Experience | The company states more than two decades in the industry. No founding year is published, so that tenure is reported as stated rather than converted into a date |
| Head office | 147 Bosveld Road, Wonderboom, Pretoria, 0182, Gauteng. The site and the company’s Google profile agree on this address |
| Coverage | National for hosted voice. On-premise installation and support are strongest in Pretoria and the greater Gauteng area, which matters because an on-premise Cisco or Avaya system needs people who can attend site |
| Customer rating | No rating is shown. The company’s Google Business Profile matches its domain and street address but carries no reviews at all, so there is nothing to publish |
| Pricing | Quote-based. Phone systems, contact-centre and network projects are scoped per client, which is normal at this end of the market where no two deployments look alike |
| What to establish | With an enterprise-platform integrator the questions that matter are certification and scale: which vendor certifications the engineers currently hold, how many deployments of your size they have completed, and what the support SLA says in writing |
| ICASA licence | Not published. Hosted voice is built on partner platforms and carrier networks, so confirm the licensed entity carrying your calls when you request a quote |
| Listed In | Cloud PBX Providers |
An enterprise integrator, and priced like one
Hosted voice reaches wherever your connection does, and on-premise systems need engineers who can reach the building. BlueICT spans both, and the platform list is the clearest signal of who it is for. Cisco, Avaya, Oracle, Citrix and VMware are the tools of enterprise IT departments and large contact centres, not of a small business looking for ten extensions and a mobile app. If you are the former, this is a supplier worth a conversation and the right questions are about certification and delivery record rather than price per seat. If you are the latter, a cloud-native provider will almost certainly serve you better and cheaper, and there is no sense pretending otherwise. For an enterprise buyer, three things are worth pinning down. Ask which vendor certifications the engineering team currently holds, since certifications lapse and a badge on a website is not evidence of a current one. Ask how many deployments of your size and platform they have completed in the last two years. And get the support SLA in writing with response and resolution targets by severity, because on an on-premise Avaya or Cisco estate the support contract is where the real money and the real risk sit. Compare providers in the cloud PBX directory.
Who BlueICT is a fit for
- Enterprises running Cisco or Avaya estates that need a Pretoria-based integrator
- Contact centres wanting multi-channel platforms rather than basic call queues
- Organisations that want the voice, the network and the virtualisation from one partner
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Ask which vendor certifications the engineering team currently holds and when they were last renewed, because a badge on a website is not evidence of a live certification. Get the number of comparable deployments completed in the last two years. Insist on a written support SLA with response and resolution targets by severity, since that is where the cost and risk sit on an on-premise estate.
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Compare Cloud PBX providers →Commonly asked questions
What platforms does BlueICT work on?
Cisco, Avaya, Microsoft, Oracle, Citrix and VMware, covering hosted and cloud PBX, VoIP, SIP trunks, on-premise IP PBX and contact-centre systems.
Is BlueICT suitable for a small business?
Its platform list is an enterprise stack, so a small office wanting ten extensions will generally be better served by a cloud-native provider. BlueICT is built for larger estates and contact centres.
Where is BlueICT based?
147 Bosveld Road, Wonderboom, Pretoria. Hosted voice is national; on-premise installation and support are strongest in Pretoria and greater Gauteng.
How long has BlueICT been trading?
The company states more than two decades of industry experience but publishes no founding year, so that tenure is reported as stated.
What does BlueICT charge?
Pricing is quote-based, scoped per client. At this end of the market no two deployments are alike, so ask for the support SLA in writing alongside the price.
Why is no customer rating shown?
The company Google Business Profile matches its domain and street address but carries no reviews, so there is no rating to publish.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 1 August 2026.