Established in 2003, Amobia is a prominent Internet Service Provider (ISP) in South Africa, dedicated to delivering affordable and dependable 24/7 internet connectivity. With a focus on both innovation and customer service, they cater to a diverse clientele, including homeowners, small businesses, and large corporations.

What Services You Can Get from Amobia

They provide a range of internet services tailored to meet various needs:

  • Fibre Internet: Offering high-speed access from 20Mbps to 1000Mbps, their fibre plans are uncapped, unshaped, and unthrottled, ensuring seamless streaming, fast downloads, and lag-free gaming. These services are available on networks such as Frogfoot, Vumatel, Metro Fibre, and Openserve.
  • Wireless Internet: For areas without fibre infrastructure, their wireless solutions provide stable connectivity with speeds ranging from 8Mbps to 20Mbps. These plans are also uncapped, unshaped, and unthrottled, offering quick deployment without the need for landlines.

Ideal Customer Profile

Their services are ideal for:

  • Home Users: Individuals and families seeking reliable internet for streaming, online gaming, remote work, and general browsing.
  • Businesses: Small to medium-sized enterprises requiring consistent and scalable internet solutions to support operations, communications, and cloud-based applications.
  • Estate Residents: Residents in estates like Buh-Rein Estate and Bellamare Lifestyle Estate benefit from tailored internet and voice services provided by Amobia.

Customer Feedback

Customer experiences with Amobia have been mixed:

  • Positive Reviews: Many customers praise Amobia for its exceptional service quality and efficient customer care. For instance, Corné Moolman stated, “Amobia is not only the best ISP I have dealt with but also the best service provider in South Africa!”
  • Negative Reviews: Some users have reported challenges, particularly concerning service reliability and support responsiveness. A review by Dain A highlighted issues with connection stability and customer service.

Prospective customers are encouraged to review feedback on platforms like HelloPeter to make informed decisions.

Commonly Asked Questions

Q: What areas does Amobia cover?

A: They offer national connectivity through various fibre networks and provide wireless connectivity with on-site technical support in Cape Town, Port Elizabeth, and surrounding regions.

Q: Are the internet plans truly uncapped?

A: Yes, all their fibre and wireless internet plans are uncapped, unshaped, and unthrottled, ensuring no limitations on usage.

Q: How can I manage my Amobia services?

A: Customers can manage their services, pay monthly fees, view network status updates, and access the help desk through their App, available for both Android and iPhone.

Q: What support options are available?

A: They provide 24/7 customer support via their call centre and WhatsApp line. Contact details are available on their website.

For more information or to explore their services, visit Amobia’s official website.