Aerocom is a leading internet service provider in South Africa, offering reliable and high-speed connectivity solutions for businesses and homes. With a focus on quality, integrity, and service, the company ensures seamless internet experiences through its enterprise-grade network. Their services include fibre, wireless, and satellite internet, all designed to meet the diverse needs of its clients. By partnering with major fibre network operators (FNOs) and hardware vendors, the company guarantees low latency, high performance, and exceptional uptime for its customers.

What services you can get from Aerocom

They provides a wide range of internet and communication services tailored to meet the needs of businesses and individuals. These include:

Business Fibre

They offers dedicated and broadband fibre solutions for businesses. The dedicated fibre service ensures a 1:1 contention ratio, 99.95% uptime, and a four-hour SLA, making it ideal for enterprises that require uninterrupted connectivity. The broadband fibre option provides competitive pricing, uncapped and unshaped internet, and a 1:10 contention ratio, perfect for small to medium-sized businesses.

Wireless Internet

The company’s wireless internet solutions are designed for both homes and businesses. With static IP availability, low latency, and a 99% uptime guarantee, this service is a reliable alternative for areas where fibre is not feasible.

Satellite Internet (VSAT)

Their satellite internet service ensures connectivity in remote areas where traditional fibre or wireless options are unavailable. This solution is ideal for businesses and individuals in rural locations who need dependable internet access.

Voice Services

The company also provides voice-over-IP (VoIP) services, enabling cost-effective and high-quality communication for businesses. These services are designed to integrate seamlessly with their internet solutions.

Cloud-Based Routing

They utilises cloud-based routing to optimise peering connections, ensuring the best possible performance for its clients. This technology enhances the overall internet experience by reducing latency and improving reliability.

Customised Packages

For businesses with unique requirements, they offers customised connectivity packages. These solutions are tailored to meet specific needs, ensuring optimal performance and cost efficiency.

Ideal Customer Profile

They serves a diverse range of customers, including:

  • Small to Medium Enterprises (SMEs): Businesses looking for cost-effective and scalable internet solutions to enhance productivity and collaboration.
  • Large Corporations: Enterprises requiring dedicated fibre with guaranteed uptime and low latency for critical operations.
  • Home Users: Individuals seeking reliable and fast internet for streaming, gaming, and remote work.
  • Rural Communities: Customers in remote areas who need satellite internet for consistent connectivity.
  • IT-Driven Organisations: Companies that rely on cloud-based routing and advanced networking solutions to optimise their operations.

Whether you’re a business owner, a remote worker, or a rural resident, they provides tailored solutions to meet your connectivity needs.

Customer Feedback

They have earned a reputation for its reliable services and customer-centric approach. Clients frequently highlight the following:

  • Exceptional Uptime: Customers appreciate the company’s commitment to providing 99% or higher uptime, ensuring uninterrupted connectivity.
  • High-Speed Internet: Many users praise the fast and reliable fibre and wireless services, which are ideal for both business and personal use.
  • Customised Solutions: Businesses commend them for offering tailored packages that meet their specific requirements.
  • Professional Support: Clients value the 24/7 support provided by the company, which ensures quick resolution of any issues.
  • Nationwide Coverage: Customers in rural and urban areas alike benefit from their extensive service offerings, including satellite internet for remote locations.

With a growing list of satisfied clients, Aerocom is highly recommended for its professionalism and dedication to quality service.

Commonly Asked Questions

1. What types of internet services does Aerocom offer?
The company provides fibre, wireless, and satellite internet solutions, catering to both businesses and homes.

2. Does Aerocom offer uncapped internet?
Yes, the company offers uncapped and unshaped internet options for its fibre and wireless services.

3. Can Aerocom provide internet in rural areas?
Absolutely. their satellite internet service ensures reliable connectivity in remote and rural locations.

4. What is the uptime guarantee for Aerocom’s services?
The company guarantees 99% uptime for its wireless and fibre services, with dedicated fibre offering 99.95% uptime.

5. Does Aerocom provide voice services?
Yes, the company offers VoIP services, enabling cost-effective and high-quality communication for businesses.

6. How can I contact Aerocom for support?
Aerocom provides 24/7 support to its clients. You can reach their team via phone or through their customer portal.

The Aerocom Advantage

Aerocom is committed to delivering high-quality internet and communication solutions tailored to the needs of its clients. With over 2,000 satisfied customers and more than 5,000 solutions provided, the company has established itself as a trusted name in the industry. Whether you need high-speed fibre for your business, wireless internet for your home, or satellite connectivity in a remote area, Aerocom ensures reliable and cost-effective solutions. With a focus on quality, integrity, and service, Aerocom is your partner for seamless connectivity.