Aerocom Broadband Services — fibre internet provider in Gauteng
Aerocom Broadband Services (Pty) Ltd operates from Eleventh Avenue in Northmead, Benoni, selling home and business fibre and wireless with hosting and a managed voice service alongside. The company describes its reach as countrywide and states ISPA Code of Conduct membership. Its Google profile carries 2.8 from nine reviewers, which is a small sample and a below-average score, so both belong in a buying decision.
Key facts
| Who they are | A Gauteng East Rand internet service provider selling fibre and wireless to homes and businesses, with hosting and a managed voice service alongside |
| Internet services | Home fibre, home wireless, business fibre and business wireless, with a coverage checker on the site |
| Also offers | Hosting and a voice service the company describes as managed and scalable. No telephony platform is named |
| Head office | 8 Eleventh Avenue, Northmead, Benoni, 1501. The Google profile gives the same street address under a Johannesburg postal designation |
| Coverage | Described as countrywide without a suburb or town breakdown. A coverage checker is provided, so availability is an address-level question |
| ICASA licence | No ICASA reference is published. An ICASA logo appears on the site but a displayed logo is weaker evidence than a stated reference. The company also states ISPA Code of Conduct membership |
| Pricing | Quote-based. No package pricing is published for fibre, wireless or voice |
| Review sample | Nine reviews is a small sample and 2.8 is below the directory average. Read the reviews rather than the number, and ask directly about support response and installation timelines |
| Listed In | Fibre Internet Providers |
Both access types, but ask about the rating
Carrying fibre and wireless for both home and business means Aerocom can answer more East Rand addresses than a single-technology provider, and the coverage checker makes that an easy first question. The honest caveat is the Google rating: 2.8 across nine reviews is below the directory average, and while nine is a small sample it is not so small that it can be dismissed. Read the reviews before you decide, and ask two specific questions that a rating like that usually reflects: how long an installation takes from order to working line, and what happens when you log a fault outside business hours. The ICASA logo on the site is not the same as a published licence reference, so ask for the number if procurement records it. Compare alternatives in the fibre provider directory.
Who Aerocom Broadband Services is a fit for
- East Rand homes and businesses comparing fibre against wireless
- Sites outside fibre footprints where a wireless link is the fallback
- Buyers who want one supplier for connectivity, hosting and voice
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Ask about installation timelines and after-hours support explicitly, given the rating. Give the street address so the access type can be confirmed, say whether the line is residential or business, how many users share it, and whether voice or hosting belongs on the same account.
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Compare phone systems →Commonly asked questions
Does Aerocom cover my area?
Coverage is described as countrywide but no suburb list is published. A coverage checker is provided, and because both fibre and wireless are sold, an address that fails a fibre check may still qualify for a wireless link.
Why is the Google rating 2.8?
Nine reviewers give that score, which is a small sample but below the directory average. WhichVoIP does not remove genuine negative reviews. Read them yourself and ask specifically about installation timelines and after-hours fault handling.
Is Aerocom ICASA licensed?
An ICASA logo appears on the site but no licence reference number is published, and a displayed logo is weaker evidence than a stated number. The company does state ISPA Code of Conduct membership. Ask for the licence detail in writing.
What voice service does Aerocom offer?
The site describes voice as managed and scalable without naming a telephony platform or publishing pricing. Ask what the service runs on, how many extensions a quote covers, and what the per-minute rates are.
What does it cost?
No pricing is published for any product. Ask for the installation cost and the monthly charge as separate figures, and confirm whether the router is included or rented.
How long has Aerocom been trading?
No founding year is published, so WhichVoIP does not state one. The registered entity is Aerocom Broadband Services (Pty) Ltd.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.