Established in 1995 by Andre Joubert and Steve Cooper, 3C Technology has evolved from a leading Konica Minolta distributor into a multifaceted provider of intelligent business solutions. Based in Riverhorse Valley, Durban, the company is dedicated to delivering cutting-edge technology that streamlines business operations and fosters growth. With a focus on both people and technology, they aims to create cohesive environments where innovation and efficiency thrive.
Services
They offers a diverse range of services tailored to meet the unique needs of businesses:
Copy, Print, and Scan Solutions
As Durban’s premier photocopier supplier, 3C Technology provides high-capacity printing, scanning, and copying solutions. Their multifunction printers consolidate printing, copying, scanning, and faxing into a single device, enhancing workflow efficiency. Additionally, they offer wide-format printers suitable for large-scale printing needs and a variety of scanners to digitize physical documents seamlessly.
Telecommunications and Networking
They delivers robust telecommunications solutions, including the 3CX communications system—a complete unified communications platform deployable on Windows, Linux, or in the cloud. This system offers unlimited extensions, transparent pricing, and easy deployment, ensuring businesses stay connected efficiently. Their networking services encompass design, installation, and management, providing secure and reliable infrastructure for seamless data flow.
Managed IT Support
With over 20 years of experience, they offers proactive IT support services nationally. Their managed IT services include remote and on-site support, service level agreements tailored to various business needs, and comprehensive solutions such as disaster recovery, cloud solutions, and CCTV installations. Their dedicated team ensures minimal downtime, allowing businesses to focus on core operations.
Ideal Customer Profile
They caters to a wide array of clients, including:
- Small to Medium-Sized Enterprises (SMEs): Businesses seeking cost-effective, scalable IT and office automation solutions to enhance productivity.
- Large Corporations: Organizations requiring comprehensive managed IT services, robust networking, and advanced telecommunications systems.
- Educational Institutions: Schools and universities in need of reliable printing solutions, secure networks, and effective communication systems.
- Healthcare Facilities: Medical centers looking for secure data management, efficient IT support, and seamless communication tools.
By offering tailored solutions, 3C Technology ensures that each client receives services aligned with their specific operational requirements.
Customer Feedback
Clients of 3C Technology have expressed high satisfaction with the company’s services. Chantal J, a Business Manager, noted, “Printing is the core of our business, and when one of our machines packed up, 3C Technology was there on time with a cost-effective solution.” Similarly, Business Owner Manish Rathore stated, “100% satisfied with this printer. The print scan quality is excellent. The printing performance is excellent. Just want to say thank you to 3C Technology.” These testimonials reflect the company’s commitment to prompt service and quality products.
FAQs
Q: What areas does 3C Technology serve?
A: 3C Technology primarily services businesses in the KwaZulu-Natal region, managing over 10,000 users across multiple offices and stores in South Africa.
Q: Does 3C Technology offer remote IT support?
A: Yes, 3C Technology provides both remote and on-site IT support to ensure minimal downtime and efficient issue resolution.
Q: What is the 3CX communications system?
A: The 3CX system is a unified communications platform that integrates voice, video, and messaging. It can be deployed on various operating systems or hosted in the cloud, offering flexibility and scalability for businesses.
Q: Are there customizable service agreements available?
A: Absolutely. 3C Technology offers Service Level Agreements tailored to the specific needs and budgets of different organizations, ensuring optimal support and service delivery.
Q: How can I contact 3C Technology for support or inquiries?
A: You can reach 3C Technology via email at info@3ctechnology.co.za or by phone at (031) 263 0400. Their office is located at Riverhorse Close, Riverhorse Valley, Durban, 4001.
By consistently delivering innovative solutions and exceptional customer service, 3C Technology stands as a trusted partner for businesses aiming to enhance their operational efficiency through advanced technology.
