123NET Fibre is a leading Internet Service Provider (ISP) in South Africa, dedicated to delivering high-speed fibre internet solutions to both residential and business clients. With a focus on reliability and performance, the company ensures seamless connectivity tailored to diverse user needs.
What Services You Can Get from 123NET Fibre
123NET Fibre offers a comprehensive range of services designed to meet various connectivity requirements:
- Home Fibre Plans: These plans provide ultra-fast, unlimited internet access, ideal for streaming, gaming, and everyday browsing. Options include the innovative “3 Bandwidth Lines in 1 Package,” offering distinct bandwidth lines for local, national, and international access.
- GO Fibre Plans: Tailored for users seeking flexible and affordable high-speed internet, these plans cater to activities ranging from basic browsing to high-definition streaming. They offer symmetric speeds and come with a free ONU router.
- Small BIZ Fibre Plans: Designed specifically for small businesses, these plans provide affordable, high-speed internet with unlimited data and symmetric speeds, supporting various business applications without any fair-usage policies.
- Fibre Bites: Aimed at transforming venues like bars, restaurants, coffee shops, and gyms into digital hubs, this package offers blazing-fast speeds of up to 1000 Mbps and complimentary Wi-Fi for patrons.
- Free Internet for Home: In an effort to make internet access more inclusive, 123NET Fibre offers a 10/1 Mbps fibre internet service at no monthly cost, with a minimal one-time installation fee.
Ideal Customer Profile
123NET Fibre caters to a broad spectrum of clients:
- Home Users: Individuals and families seeking reliable, high-speed internet for streaming, gaming, remote work, and general browsing.
- Small Businesses: Enterprises that require stable and fast internet connectivity to support operations, communications, and online transactions.
- Hospitality and Leisure Venues: Establishments like cafes, restaurants, and gyms aiming to enhance customer experience by offering complimentary high-speed Wi-Fi.
- Educational Institutions: Schools and non-profit organizations looking to provide students and members with access to digital resources through free high-speed internet.
Customer Feedback
Clients have expressed high satisfaction with 123NET Fibre’s services. Reviews highlight exceptional service, seamless installation experiences, and reliable connectivity. For instance, one customer praised the “great sales and installation experience,” noting it was “seamless, and to the point.” Another client commended the “friendly and efficient service,” expressing gratitude for the “exceptional service” provided.
Commonly Asked Questions
- What should I do if my internet connection is not working?If you’re experiencing connectivity issues, try restarting your router, checking all cable connections, and rebooting your device. If problems persist, contact 123NET Fibre’s technical support team for assistance.
- Does 123NET offer VOIP services?While 123NET does not directly provide VOIP services, customers can use VOIP services from any global provider over their network, ensuring optimal internet speeds to support seamless VOIP communication.
- What is the timeline for installation after I sign up?The installation timeline varies based on residence type. For free-standing houses, it typically takes between 5 to 15 working days. For flats or apartments, the process usually ranges from 3 to 5 working days. The sales team will contact you promptly to schedule the installation at your earliest convenience.
123NET Fibre remains committed to providing top-tier internet solutions, ensuring customers stay connected with speed and reliability.
