Liquid Intelligent Technologies Review
Liquid Intelligent Technologies is the network business of Cassava Technologies, running the largest independent fibre network in Africa and selling dedicated connectivity, SD-WAN, Teams calling, cloud, security and data-centre services to South African businesses across 40-plus cities and towns. It suits a multi-country or enterprise buyer that wants one supplier and one agreement. The trade-offs are quote-only pricing, no published SLA, and a thin, unclaimed public record.
Is Liquid worth shortlisting?
Yes for a business that needs one supplier across several African countries, or dedicated connectivity, cloud, security and data-centre services under one agreement, on a network no South African-only operator matches. Liquid, a Cassava Technologies business, runs more than 116,000 km of fibre across the continent, connects more than 5,000 South African businesses across 40-plus cities and towns, publishes a 24/7 support desk with severity tiers, and sells Teams calling through OneVoice for Operator Connect. The trade-offs are that nothing is priced, no numeric SLA is published, and the South African public record is a thin, unclaimed Google listing at 3.2 across 37 whose recent reviews complain about unsolicited sales calls.
- SA HQ401 Old Pretoria Road, Halfway House, Midrand · support +27 11 774 0045, [email protected]; offices also in Cape Town and KZN
- PricingNone published; Business and Dedicated Internet Access, MPLS, Ethernet, SD-WAN, broadband, satellite, OneVoice, cloud and cyber security are all quoted
- NetworkSouth African backbone since 2006 across 40-plus cities and towns, 5,000-plus businesses connected and about 100,000 further addresses passed; group network of more than 116,000 km of fibre, the largest independently owned on the continent; Africa Data Centres as sister business
- ReviewsGoogle 3.2 across 37 on the unclaimed Midrand listing
The continental carrier: the largest independent fibre network in Africa and a 24/7 severity-tiered desk, with nothing priced and almost no public record.
Liquid is the network business of Cassava Technologies and the owner of the largest independently owned fibre network on the continent, more than 116,000 km. In South Africa the backbone has run since 2006 across more than 40 cities and towns, connects more than 5,000 businesses and passes about 100,000 further addresses, and the catalogue covers Business and Dedicated Internet Access, MPLS, Ethernet, SD-WAN, broadband, WiFi and satellite, OneVoice for Operator Connect for calling inside Microsoft Teams, cloud, cyber security and Africa Data Centres. Feature set scores 8.0 and reliability 7.5, the latter held back because no uptime commitment or service credit is published.
Commercially it is opaque. No Rand price appears anywhere on the South African site, so pricing value scores 5.0. Support scores 6.0 on the strength of a published 24/7 technical support desk with a direct number and cases logged by severity (P1 service offline, P2 degraded, P3 query), with no response-time commitment behind the tiers. The public record is thin: 3.2 across 37 on an unclaimed Midrand Google listing, where the three most recent reviews are all complaints about repeated sales calls from rotating numbers rather than about the service. Customer reviews scores 5.0.
Is Liquid likely to suit you?
Tick what applies to your business.
Pros and watch-outs
What Liquid does well, and where to push back at quote stage.
- The largest independently owned fibre network on the continent, more than 116,000 km, with a South African backbone since 2006 across 40-plus cities and towns.
- A full enterprise catalogue: Business and Dedicated Internet Access, MPLS, Ethernet, SD-WAN, broadband, WiFi, satellite, cloud, cyber security and Africa Data Centres.
- OneVoice for Operator Connect, so Microsoft Teams calling can be carried on Liquid’s network.
- A published 24/7 technical support desk with a direct number, an email address and severity-tiered case logging.
- More than 5,000 South African businesses connected, and Cassava Technologies as parent.
- No Rand price on any product; everything is quoted.
- No numeric SLA, uptime commitment or service credit is published, and no response time sits behind the P1, P2 and P3 tiers.
- A thin, unclaimed Google listing at 3.2 across 37, where the most recent reviews are complaints about unsolicited sales calls.
- Less obviously a fit for a South African-only SME than for a multi-country enterprise.
Score breakdown
Five categories that decide whether Liquid earns a slot on your shortlist. The headline is the weighted sum, so you can check the arithmetic.
Business and Dedicated Internet Access, OneVoice, colocation, cloud and cyber security are all quote-only; no per-megabit or per-user rate appears on the public site, so nothing can be benchmarked before the first conversation.
Own fibre across the continent, Business and Dedicated Internet Access, MPLS, Ethernet, SD-WAN, satellite, OneVoice for Operator Connect, sister data centres, cloud and cyber security. One of the widest enterprise catalogues in this group.
3.2 stars across 37 Google reviews on the unclaimed Midrand listing, with the most recent reviews about outbound sales calls rather than the service. Thin volume for an operator of this scale.
The largest independently owned network on the continent, a South African backbone since 2006, and Cassava Technologies as parent. Held back because no uptime commitment or service-credit terms are published.
A 24/7 technical support desk with a direct number and severity-tiered case logging is published. Held back because no response-time commitment sits behind the tiers and the local listing is unclaimed.
Pricing: quoted on every line
Liquid publishes no Rand pricing and no numeric SLA on za.liquid.tech, read 4 September 2026. These are the lines to have itemised at quote so you can compare against South African peers with published rates.
| Line | Published rate | What to check | Disclosure |
|---|---|---|---|
| Business and Dedicated Internet Access | Quote | Per-Mbps rate at your sites, CIR, the SLA tier and the installation timeline | Confirm at quote |
| MPLS, Ethernet and SD-WAN | Quote | Site count, route diversity and the management portal | Demand in writing |
| OneVoice for Operator Connect (Teams) | Quote | Per-user rate, bundled minutes, porting fees and the Teams licence you still need | Confirm at quote |
| Cloud, cyber security and Africa Data Centres | Quote | Scaling units, facility location, retainer scope and cross-connect fees | Confirm at quote |
| Support and SLA | 24/7 desk with P1, P2, P3 severity tiers; no response time or uptime figure published | The response and restore times per severity and the credit when they are missed | Demand in writing |
What real customers say
The three most recent reviews on the Liquid Intelligent Technologies Google listing in Midrand, quoted as written. The listing is unclaimed and holds 3.2 stars across 37 reviews.
“When will you stop calling me’ spamming using different numbers, this company should be taken down”
“STOP CALLING ME FROM MULTIPLE DIFFERENT NUMBERS. No matter how many times I answer or block the numbers, there is always a new number calling me. I will see you in court.”
“Please stop abusing, distributing and using peoples phone numbers. Your spam robot calls are really annoying!”
How to read this: none of the three is about connectivity. All three are complaints about repeated sales calls from rotating numbers, and the listing is unclaimed so nobody has answered them. That says nothing about the network and something about the outbound sales operation and the attention paid to the public record. Ask for three reference customers in your sector; for a carrier that sells this way, that is the evidence that counts.
The Liquid product line
A carrier catalogue on the largest independent network in Africa.
BIA, DIA, MPLS, Ethernet, SD-WAN
Business and Dedicated Internet Access, MPLS, Ethernet, SD-WAN, broadband, WiFi and satellite over Liquid’s own fibre across 40-plus South African cities and towns.
Teams calling on Liquid
Voice carriage for Microsoft Teams through Operator Connect, quoted per user.
One agreement
Cloud services, cyber security and Africa Data Centres as a sister business, for buyers consolidating infrastructure under one supplier.
24/7, severity-tiered
A centralised in-house desk on +27 11 774 0045 and [email protected], with cases logged as P1 critical, P2 high or P3 query.
Choose Liquid if
- You have sites in several African countries and want one supplier with owned fibre in each.
- You want connectivity, cloud, security and data centre under one agreement.
- You run Microsoft Teams and want calling carried on the same network as the data.
- Reference-customer diligence is acceptable to you in place of a public record.
Consider another if
- You are a South African-only SME that wants a published price; Centracom and WIRUlink publish theirs.
- You need a numeric SLA on the page before you engage; Centracom publishes 99.9%.
- You want a carrier with a claimed listing and a public service record.
- Your need is a single site; a retail ISP or a regional carrier will be simpler.
Alternatives to compare
WhichVoIP partners in Fibre — paying sponsors, independently scored on the same rubric as Liquid Intelligent Technologies. Worth a quote alongside it.
Centracom
Managed business fibre, 25–1000 Mbps, month-to-month. Listing · Review
Kinetix Connect
Business fibre, microwave and satellite, quoted per site. Listing · Review
Innovo Networks
Dedicated and broadband fibre, plus licensed microwave. Listing · Review
Peers scored on the same rubric sit side by side on Compare fibre providers.
South African essentials
Four local signals to verify before signing.
Liquid Intelligent Technologies South Africa operates under its own South African licences as a Cassava Technologies business. Verify the operating entity at register.icasa.org.za if procurement requires it, and confirm which group entity holds the licence in each other country you contract for.
Porting applies to OneVoice for Operator Connect. Confirm the porting timeline and fee at quote, and which numbers move on which date.
A 24/7 technical support desk is published with a direct number and severity-tiered case logging, but no response or restore time per severity. Get the times and the escalation path in writing.
Every line is quoted. Confirm the term, the SLA and its credits, data residency for cloud and data-centre services, and the billing entity per country before you sign.
How this score was built
Scores are editorial guides, not guarantees. Liquid’s 6.3 is the weighted sum of the five dimension scores above: 0.25×5.0 + 0.25×8.0 + 0.20×5.0 + 0.15×7.5 + 0.15×6.0. Liquid Intelligent Technologies is not a sponsor, and sponsorship does not move a score.
- Pricing value, 25%Rate transparency, setup friction, contract flexibility
- Feature set, 25%Controls, analytics, integrations, admin usability
- Customer reviews, 20%Aggregate rating and volume on Google and HelloPeter, treated as directional, never definitive
- Reliability and uptime, 15%Infrastructure ownership, hosting location, published uptime evidence
- Support quality, 15%Support hours, location, and what customer reviews say about resolution
FAQ
Short answers for the questions buyers typically ask before requesting quotes.
What is Liquid Intelligent Technologies?
The network business of Cassava Technologies, owner of the largest independently owned fibre network in Africa at more than 116,000 km, with a South African backbone since 2006 across 40-plus cities and towns and more than 5,000 businesses connected.
How much does Liquid cost?
Nothing is published. Business and Dedicated Internet Access, MPLS, SD-WAN, OneVoice, cloud, security and colocation are all quoted.
Does Liquid publish an SLA?
No numeric SLA or uptime figure. It publishes a 24/7 technical support desk with cases logged by severity (P1 critical, P2 high, P3 query) but no response times.
Does Liquid offer voice?
Yes. OneVoice for Operator Connect carries Microsoft Teams calling on Liquid’s network, quoted per user.
What do customer reviews say?
The Midrand Google listing is unclaimed and holds 3.2 across 37 reviews. The most recent are complaints about repeated sales calls rather than about the service.
Is Liquid a fit for a South African-only business?
Less obviously. The footprint and the one-agreement stack are the product; a South African SME with one or two sites will find published prices and stronger local records elsewhere.
Sources, disclosure and what changedWhere this review’s facts come from, how WhichVoIP gets paid, and the update history
- za.liquid.tech South Africa office and network pagesUsed for the South African backbone since 2006, the 40-plus cities and towns, the 5,000-plus businesses connected, the addresses passed, the 116,000-plus km group network and the Cassava Technologies ownership. Read live 4 September 2026. Open source →
- za.liquid.tech connectivity and OneVoice pagesUsed for the product range and the absence of published Rand pricing and numeric SLAs. Read live 4 September 2026. Open source →
- za.liquid.tech customer supportUsed for the 24/7 technical support desk, its number and email, and the P1, P2 and P3 severity tiers. Read live 4 September 2026. Open source →
- Liquid Intelligent Technologies Google Business Profile (Midrand)Used for the 3.2-star rating across 37 reviews, the unclaimed status and the three verbatim quotes. Read live 6 September 2026. Open source →
Liquid Intelligent Technologies is not a WhichVoIP sponsor. This review was researched and written by WhichVoIP’s editorial team using primary sources (provider websites, Google Business Profile listings and the prior product baseline). WhichVoIP may receive a referral fee when you request quotes through our platform. Read our full editorial policy.
- 6 September 2026Page rebuilt in the updated review layout. Google listing re-read: 3.2 across 37 (from 3.3 across 36), three most recent reviews quoted verbatim with the reading that they concern sales calls, not the service. The unverified $300 million bond and Microsoft-reseller claims removed; the page now rests on the 4 September site facts. Alternatives given reasons; South African essentials rewritten to the four standard checks; journey rail and collapsed sources block added; CTAs routed to the fibre quote form. Score unchanged at 6.3.
- 4 September 2026Live re-read of za.liquid.tech on 4 September 2026 (customer support, connectivity, OneVoice, South Africa office and network pages). Support quality moves from 5.0 to 6.0: a 24×7 South African Technical Support Desk with a direct number, email and P1/P2/P3 case logging is published, which the previous text said did not exist. OneVoice for Operator Connect (Microsoft Teams calling) was added to the catalogue. Quote-only pricing and the absence of a numeric SLA were confirmed. The headline moves from 6.1 to 6.3.
- 4 September 2026Re-scored on the five-dimension rubric (pricing value 25%, feature set 25%, customer reviews 20%, reliability and uptime 15%, support quality 15%) from 7.1 to 6.1. Customer reviews now reads the Midrand Google listing recorded in the WhichVoIP record (3.3 stars, 36 reviews, sampled 16 August 2026). Product and pricing facts were not re-verified in this update.
- 19 May 2026Score recalibrated from 7.0 to 7.1 against the updated 4-axis rubric. Multi-listing Maps discovery surfaced both major SA listings as unclaimed (minor housekeeping). The recurring cold-call complaints across those listings have been removed from the body – they’re misdirected complaints from people called by Liquid’s downstream business customers, not by Liquid, and aren’t a service-quality signal. Added the $300m senior secured bond as an institutional-confidence signal in Pros.
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