New Generation IP (NGIP) is a prominent telecommunications company based in South Africa, dedicated to providing innovative and reliable communication solutions. With a focus on quality and customer satisfaction, NGIP has established itself as a trusted provider in the industry. The company’s mission is to deliver cutting-edge technology and services that cater to the evolving needs of both residential and business clients. NGIP operates from its headquarters at 134 Kingfisher Street, Freeway Park, Boksburg, 1459, and maintains business hours from Monday to Friday, 08:00 to 17:00.

Services

New Generation IP offers a diverse portfolio of services designed to meet various connectivity and technological needs:

  • Fibre: High-speed and quality fibre internet for the home, ensuring seamless browsing, streaming, and online activities.
  • LTE & 5G: Fast and reliable wireless connectivity options, providing flexibility and mobility for users requiring internet access on the go.
  • ADSL: Traditional copper telephone line-based internet services, offering dependable connectivity for areas where fibre may not be available.
  • Satellite: Satellite-based internet connections, ideal for remote locations lacking conventional infrastructure.
  • Mobile: Comprehensive mobile solutions to keep clients connected, including data plans and mobile devices.
  • Routers & Extenders: Devices to enhance home Wi-Fi coverage and range, ensuring stable and robust internet connections throughout the premises.
  • Vobi: A mobile calling application offering discounted call rates, enabling cost-effective communication.
  • Wi-Fi for Home: Solutions designed to provide an optimal Wi-Fi experience with improved coverage and range.
  • Cell Booster: Devices that amplify incoming and outgoing signals from mobile devices, enhancing connectivity in areas with weak signals.
  • Wi-Fi for Business: Managed Wi-Fi services tailored for businesses, ensuring secure and efficient network management.
  • Solar & UPS: Sustainable energy solutions, including solar installations and uninterruptible power supplies, to fit various home and business needs.
  • Microsoft 365: Personal and family Microsoft Office packages, facilitating productivity and collaboration.
  • Domains: Services to help clients own their online presence with premium domain offerings.
  • Hosting: High-performance web hosting solutions tailored to individual or business needs.
  • Email: Cost-effective email solutions for both home and business users.
  • Internet Security: Cybersecurity tools developed by Kaspersky, providing robust protection against online threats.
  • Access Control: Systems designed for efficiency, accuracy, convenience, and security in managing entry to premises.
  • Copiers: High-quality printers suitable for home offices, corporate environments, or hybrid workspaces.
  • Call Centre: Solutions acting as a powerful communication bridge between organisations and customers.
  • Mantrap: Security devices that monitor and control two interlocking doors, enhancing premises security.
  • Boomgates: Access solutions designed to secure business premises effectively.
  • Firewall: Security systems designed to prevent unauthorised access into or out of computer networks.
  • Structural Cabling: Design and installation of cabling systems supporting multiple hardware uses, ensuring organised and efficient infrastructure.
  • Generator: An extensive selection of petrol and diesel generators to provide backup power solutions.
  • CCTV: A vast variety of cutting-edge technologies and products for surveillance and security.
  • Hosted Solutions: Services that allow clients to store, share, and access data or tools from anywhere in the world.
  • ICT: Solutions based on cutting-edge technology, offering high-quality data and key insights.
  • Financing: Flexible financing options available to accommodate various client needs.
  • IT Solutions: IT solutions built on highly scalable and robust platforms, ensuring reliability and efficiency.
  • Voice Solutions: Business voice solutions designed to enhance communication capabilities within organisations.

Ideal Customer Profile

New Generation IP’s services cater to a wide array of clients, including:

  • Residential Users: Individuals and families seeking reliable and high-speed internet connectivity, mobile solutions, and home security systems.
  • Small to Medium Enterprises (SMEs): Businesses requiring robust internet services, IT solutions, and communication systems to support their operations.
  • Large Corporations: Organisations needing comprehensive telecommunications infrastructure, managed services, and advanced security solutions.
  • Remote Workers: Professionals working from home who need dependable internet connections, secure access, and productivity tools.
  • Educational Institutions: Schools and universities looking for scalable and secure network solutions to support e-learning and administrative functions.
  • Healthcare Facilities: Medical centres and hospitals requiring reliable communication systems, data security, and network infrastructure to support patient care.

Customer Feedback

While specific customer reviews for New Generation IP are not readily available online, the company’s extensive service offerings and commitment to quality suggest a focus on customer satisfaction. Potential clients are encouraged to contact New Generation IP directly to inquire about testimonials or case studies relevant to their specific needs.

FAQs

1. What internet services does NGIP offer?

New Generation IP provides various internet services, including fibre, LTE & 5G, ADSL, and satellite connections, catering to different connectivity requirements and locations.

2. How can I enhance my home Wi-Fi coverage?

New Generation IP offers routers and extenders designed to improve home Wi-Fi coverage and range, ensuring stable and robust internet connections throughout your premises.

3. Does NGIP provide business solutions?

Yes, New Generation IP offers a range of business solutions, including managed Wi-Fi services, IT solutions, voice solutions, access control systems, and more, tailored to meet the specific needs of businesses.

4. Are there financing options available for NGIP services?

New Generation IP provides flexible financing options to accommodate various client needs, making it easier to access their range of services and solutions.

5. How can I contact NGIP for support or inquiries?

You can reach New Generation IP by phone at (+27) 11 823 1600 or (+27) 10 010 0638, or by email at ncr@ngipsatelecomms.co.za. Their business hours are Monday to Friday, 08:00 to 17:00.

For more detailed information or to discuss specific requirements, potential clients are encouraged to reach out to New Generation IP through their official contact channels.