Alicom — fibre internet provider in South Africa
Alicom is a South African internet service provider offering home and business fibre alongside a cloud-based IP PBX. The company was founded in 2013 and traded as Layer 3 Telecom before adopting the Alicom name. It is licensed by ICASA to provide both Electronic Communications Services and Electronic Communications Network Services, and is a member of the Internet Service Providers’ Association.
Key facts
| Who they are | Alicom (Pty) Ltd is a locally owned South African telecommunications company founded in 2013, previously known as Layer 3 Telecom. It sells residential and business fibre connectivity and a cloud-based IP PBX, and describes its platform as carrier-grade with built-in redundancy, resiliency and fail-over. |
| Voice services | Alicom offers a cloud-based IP PBX as a packaged product alongside its connectivity. The site lists it as a service line with its own package range; it is sold as an add-on to the fibre business rather than as the company’s primary offering. |
| Also offers | Home Fibre and Business Fibre, plus a channel-partner programme for resellers. Coverage is checked per address through the company’s own coverage tool. |
| Head office | Not publicly stated. Alicom publishes an office section on its site but does not expose a full street address in readable page content. |
| Coverage | Not published as a footprint list. Availability is confirmed per address through a coverage check rather than an advertised area map. |
| ICASA licence | Alicom states it is licensed by ICASA for both Electronic Communications Services (ECS) and Electronic Communications Network Services (ECNS). No licence reference number is published on the site. |
| Pricing | Quote-based. Alicom publishes packages behind a coverage check rather than an open rate card, so the price depends on the network and speed available at your address. |
| Listed In | Fibre Internet Providers |
A licensed ISP with its own voice product
Alicom holds both ECS and ECNS licences, which puts it in a different regulatory position from a pure reseller: the ECNS licence covers operating network infrastructure, not just selling service over someone else’s. The company pairs that with a cloud IP PBX, so a business can take connectivity and telephony from one supplier and one account. That matters most to buyers who are tired of a finger-pointing exercise between an ISP and a separate phone-system vendor when call quality drops. Alicom publishes packages behind a coverage check rather than an open price list, so the practical first step is confirming what reaches your address. The company has been trading since 2013 and carried the Layer 3 Telecom name for part of that period, which is worth knowing if you are checking references or older paperwork.
Who Alicom is a fit for
- Businesses wanting fibre and a cloud PBX from a single licensed supplier
- Buyers who prefer an ICASA ECS and ECNS licence holder over a pure reseller
- Home and small-business users checking availability at a specific address
How Alicom sits in the Fibre category
- 259 verified fibre internet providers on WhichVoIP; 183 carry a Google rating.
- No published Google rating for Alicom (183 of 259 in the category have one; median 54 reviews).
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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Compare fibre internet providers →Commonly asked questions
Is Alicom the same company as Layer 3 Telecom?
Yes. Alicom (Pty) Ltd states on its own About page that it was previously known as Layer 3 Telecom. It is the same company trading under a newer name, founded in 2013.
Is Alicom ICASA licensed?
Alicom states it is licensed by ICASA to provide Electronic Communications Services (ECS) and Electronic Communications Network Services (ECNS). It does not publish a licence reference number on its website.
Does Alicom offer business phone systems?
Yes. Alicom sells a cloud-based IP PBX alongside its fibre products. It is offered as a packaged service, so it is worth confirming what is included per extension and what the contract term is before committing.
Does Alicom cover my area?
Alicom does not publish a coverage map. Availability is confirmed per address through a coverage check, because what it can deliver depends on which fibre network reaches your building.
What does Alicom cost?
Alicom publishes its packages behind a coverage check rather than an open rate card, so pricing is effectively quote-based and varies by address, network and speed. For reference, the 13 verified Fibre providers on WhichVoIP that do publish prices charge R279–R795 per month for an entry package, rising with speed and a business SLA, so expect a quote in that band. Compare published prices or get up to 3 quotes.
Does Alicom sell to resellers?
Yes. The company runs a channel-partner programme and invites sign-ups from businesses wanting to resell its services.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 13 August 2026.