VoIP • Pricing 2026

The cheapest business VoIP providers in South Africa for 2026

Eight VoIP providers ranked by their published entry price, every figure a dated fact from the provider’s own site. From a free-to-hold pay-as-you-go line to a R49 hosted-PBX seat, here is what is actually advertised – and why the providers that only quote are not on the list.

8Providers with a published entry price
R0Lowest monthly line fee (Axxess, pay-as-you-go)
R49Cheapest published hosted-PBX seat (Innovo Networks)
R145Cheapest unlimited-calling plan (Telkom IP Voice)

The short answer

What is the cheapest VoIP provider in South Africa right now?

Axxess is the cheapest line to hold: there is no monthly fee at all, you buy CallTime from R50 (VAT inclusive) and pay only for calls. For a hosted PBX with extensions, Innovo Networks publishes the lowest seat at R49 per extension per month, and Switch Telecom’s Hosted Switchboard works out at about R26 per extension on a ten-extension block once its R100 SIP trunk is added. For heavy callers, Telkom’s IP Voice plan is the cheapest unlimited option at R145 a month. Prices are dated facts from each provider’s own site, most recently 11 September 2026.

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Providers compared, all with a published price
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Lowest monthly line fee (Axxess)
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Cheapest hosted-PBX seat (Innovo)
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Ten-seat PBX with trunk, lowest published (Switch)

Quiet South African Business Office At Dusk With A Desk Handset And A Softphone Open On A Laptop, Illustrating The Move From Copper To Internet Calling.
Every provider on this list publishes its entry price on its own site. The ones that only quote are on our comparison table, not here.

The 8 cheapest VoIP providers at a glance (September 2026)

Sorted by lowest published entry price. Only providers with a price on their own website are in this table – a provider that quotes on request cannot be ranked on cost, so it is not ranked here. Prices are per month, excluding VAT unless stated.

Provider Entry price Notes
Axxess Free no monthly line fee; CallTime bought in R50 to R500 amounts (incl. VAT), no contract, no PBX
Innovo Networks R49 per extension, Hosted PBX Starter; SIP trunk quoted separately
Afrihost R50 Pure VoIP 50 CallTime bundle, no line rental, no PBX; R99 once-off port fee
Switch Telecom R52 VoIP Line, one device; Hosted Switchboard R260 per 10 extensions on a R100 SIP trunk (about R36 a seat all in)
Euphoria Telecom R65 per extension (Express), per-second billing; R1,500 base setup plus R65 per extension once-off
NoPBX R65 per extension with 200 minutes included; R90 a month PBX charge on multi-user systems; free setup
Telkom Business R145 IP Voice, unlimited VoIP for 1 to 20 users, month-to-month
AVOXI $14.99 monthly minimum plus 3% of voice spend, billed in US dollars (about R280)

Scores, contract terms, setup fees, quote-only providers and filters are on Compare VoIP providers.

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VAT discipline: Afrihost, Euphoria, Innovo, NoPBX, Switch and Telkom publish ex VAT. Axxess publishes CallTime amounts VAT-inclusive. A R50 ex-VAT plan is roughly R57.50 inclusive, so compare apples to apples before signing.

The 8 cheapest VoIP providers, one at a time

In price order. Each profile says what the entry price actually buys, because a R49 seat and a R50 line are not the same product.

1. Axxess: free to hold, pay only for calls

Axxess VoIP has no monthly line or rental fee. You buy CallTime in monthly amounts of R50, R100, R300 or R500 (VAT inclusive), unused credit rolls over for three months, a free 087 number is included and one SIP account registers on up to six devices. It is a line with credit, not a phone system: no queues, no IVR, no call recording. For a sole trader who wants a business number that costs nothing in a quiet month, it is the floor of the South African market.

2. Innovo Networks: the cheapest published hosted-PBX seat

Innovo’s Hosted PBX Starter is R49 per extension per month ex VAT, with softphone, desk-phone and mobile apps, voicemail-to-email and South African support. Custom at R99 adds call recording, analytics and Microsoft Teams Direct Routing; Enterprise at R149 adds the omni-channel contact centre. The SIP trunk that carries the calls is quoted rather than priced on the site, so get that number with the seat price before you compare it with Switch.

3. Afrihost: the mainstream CallTime line

Afrihost’s Pure VoIP is the same idea as Axxess on the same shared network: the VOIP 50 bundle is R50 a month, with R100, R300 and R500 bundles above it, three-month rollover on unused credit, free calls to other Pure VoIP numbers and a R99 once-off fee to port a number in. No PBX layer. If you already buy fibre or LTE from Afrihost, one invoice is the practical advantage.

4. Switch Telecom: the cheapest full phone system for a team

Switch publishes two ways in. The VoIP Line is R52 a month for a single device on usage-based billing, with Unlimited Lite at R160 and Unlimited Premium at R300. For a team, the Hosted Switchboard is R260 per block of ten extensions on top of a SIP trunk from R100 for four channels – R360 a month for ten seats, about R36 each all in, with free setup and month-to-month terms. Number porting is published at R160 per geographic number. On its own licensed network and the highest WhichVoIP score we give (8.6/10), this is the reference price every PBX quote should be held against.

5. Euphoria Telecom: full feature stack, per-second billing

Euphoria’s Express tier is R65 per extension per month ex VAT and includes per-second billing, IVR, hunt lists, call recording and voicemail-to-email on a platform Euphoria built and hosts in South Africa. The once-off setup is the number to budget for: a R1,500 base fee plus R65 per extension, so ten seats cost R2,150 to switch on. Month-to-month, cancel before the 23rd.

6. NoPBX: prepaid PBX with minutes built in

NoPBX charges R65 per extension per month with 200 minutes included, plus a R90 monthly PBX charge on multi-user systems (single-extension users skip it). Setup is free, the first number ports at no charge, and the service runs month-to-month as real-time prepaid. Ten seats are R740 a month with 2,000 minutes inside, which makes it the cheapest published option once you count the calls a small office actually makes.

7. Telkom Business: the cheapest unlimited plan

Telkom’s IP Voice plan is R145 a month, month-to-month, for unlimited VoIP across one to twenty users. It is a flat plan rather than a per-seat rate card, so it is the outright cheapest option on this list for a team that calls heavily, and the only unlimited product here at a published price. Longer BizTalk and Smart Voice bundles run from R235 to R825 on 24-month contracts; compare those against the month-to-month plan before signing anything.

8. AVOXI: dollar-priced, for international numbers

AVOXI’s Standard tier is a $14.99 monthly minimum plus 3% of voice spend, with virtual numbers from $6.49 – about R280 a month before calls at current exchange rates, and it moves with the rand. It is not the cheapest way to call South Africa; it earns its place for a business that needs inbound numbers in several countries on one platform.

What “cheapest” really means once the line is live

Three things determine your bill more than the headline subscription. Get them wrong and a free line can cost more than a R145 unlimited plan.

  • Call charges versus included minutes. Axxess, Afrihost, Switch and Euphoria bill calls on top of the entry price; NoPBX includes 200 minutes per extension; Telkom’s IP Voice includes all of them. Estimate your team’s real monthly minutes before you decide which model is cheaper.
  • The trunk and the seat are separate lines on the invoice. Switch prices both (R100 trunk, R260 per ten seats). Innovo publishes the seat and quotes the trunk. Ask for both before you compare a R49 seat with a R36 one.
  • VAT discipline. Most providers here publish ex VAT; Axxess publishes CallTime VAT-inclusive. Normalise both sides of a comparison to the same VAT treatment before signing.
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Bottom line: Cheapest is a function of your call pattern, not the lowest line on a price page. Light, occasional calling favours a free or prepaid line. Many calls favour included minutes or an unlimited plan.

Setup, porting and other once-off fees

Most providers publish setup and porting fees somewhere on the site, but they are easy to miss until the first invoice. Euphoria’s setup is R1,500 base plus R65 per extension, so a ten-person office is R2,150 once-off. Switch sets up the Hosted Switchboard and SIP trunk free and ports a geographic number for R160. Afrihost’s port fee is R99. NoPBX sets up free and ports the first number at no charge. Telkom’s IP Voice has no installation fee. Ask for the full once-off list, not just the monthly figure.

What a 10-person office actually pays

The published monthly subscription for ten users, before call charges, from each provider’s own pricing. Call charges depend on your minutes and each provider’s rate card, so they are left out rather than estimated.

Provider Monthly subscription, 10 users What is included
Telkom Business (IP Voice) R145 Unlimited VoIP calling, 1 to 20 users, month-to-month
Switch Telecom (Hosted Switchboard + SIP trunk) R360 Ten extensions on a four-channel trunk; calls billed on usage
Innovo Networks (Hosted PBX Starter) R490 Ten extensions; SIP trunk quoted separately; calls extra
Afrihost or Axxess (10 CallTime lines) R500 R50 of call credit per line; no PBX, no queues
Euphoria Telecom (Express) R650 Ten extensions, full PBX; calls per second on top; R2,150 once-off setup
NoPBX (Pay As You Go) R740 Ten extensions plus R90 PBX charge; 2,000 minutes included

Read the table with the calls in mind. Telkom’s R145 is the cheapest line for a team that talks all day. Switch’s R360 is the cheapest real phone system before calls. NoPBX’s R740 already contains 2,000 minutes, which for many small offices makes it the cheapest once the call charges land. The ten CallTime lines at R500 buy no switchboard at all.

A South African Business Desk With A Yealink Ip Phone, A Softphone Open On The Laptop And A Coffee, Illustrating A Hybrid Voip Setup.
Most providers on this list ship a free softphone app, so the desk handset is optional rather than mandatory.

Our verdict

The cheapest published VoIP options in South Africa sit in three buckets. For a sole trader or a two-person office, Axxess and Afrihost’s CallTime lines are the cheapest way to hold a business number, and the maths is simple. For a small team that wants a real phone system, Switch Telecom’s R360 for ten seats with trunk and Innovo’s R49 seat are the two published reference prices to hold every quote against, with Euphoria and NoPBX close behind on different terms. For a team that calls heavily, Telkom’s R145 unlimited IP Voice plan is hard to beat on price alone.

Our recommendation: Start with the comparison table above, pick two providers whose pricing model matches your call pattern, then request matched quotes so the trunk, setup and VAT terms come back on the same basis.

Get matched quotes from up to three of these providers

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Frequently asked questions

What is the cheapest VoIP provider in South Africa right now?
Axxess, which has no monthly line fee – you buy CallTime from R50 (VAT inclusive) and pay only for calls. For a hosted PBX, Innovo Networks publishes the lowest seat at R49 per extension, and Switch Telecom’s Hosted Switchboard works out at about R36 per extension all in on a ten-extension block with its R100 SIP trunk.
How much does business VoIP cost per user in South Africa?
Published hosted-PBX seats run from R49 per extension (Innovo Networks Starter) and about R36 all in on Switch Telecom’s ten-extension block, to R65 (Euphoria Express, NoPBX with 200 minutes included) and R99 to R149 for Innovo’s Custom and Enterprise tiers. Telkom’s IP Voice is a flat R145 a month for up to twenty users rather than a per-seat rate.
Why are Centracom, Telviva and other well-known providers not on this list?
Because they do not publish an entry price on their own websites. This list only ranks providers whose price we can record as a dated fact; quote-only providers are on the comparison table with their scores, marked as quote-based.
Is VoIP cheaper than a Telkom business landline?
For almost every business, yes: a ten-person office can run a full hosted PBX for R360 a month before calls on Switch Telecom’s published pricing, or unlimited calling for R145 a month on Telkom’s own IP Voice plan. Compare that with line rental plus per-minute charges on ten copper lines.
Do I need special equipment for VoIP?
No. Every provider on this list offers a softphone app for desktop and mobile, so a laptop or a smartphone is enough. A desk handset is optional. A reliable fibre or fixed-wireless connection is the real prerequisite.
Can I keep my existing phone number when switching to VoIP?
Yes. Geographic and 087 numbers port to any provider on this list under ICASA’s number-portability rules. Published port fees range from free (NoPBX, first number) to R99 (Afrihost) and R160 per geographic number (Switch Telecom). Confirm the timeline before you cancel the old service.
What is the difference between a VoIP line, a hosted PBX and a softphone?
A VoIP line (Axxess, Afrihost, Switch VoIP Line) is a number with call credit or usage billing and no switchboard. A hosted PBX (Switch Hosted Switchboard, Innovo, Euphoria, NoPBX) is a business phone system with extensions, IVR, queues and recording, billed per extension. A softphone is the app you use to make and receive the calls on a laptop or phone; every provider here supplies one.
How does WhichVoIP help me find the cheapest provider for my business?
WhichVoIP is an independent comparison platform. You tell us your business size, location and approximate monthly call minutes, and we send the brief to up to three providers that genuinely match. You compare the final quotes side by side. The match is free, there is no obligation, and providers compete on the same brief.

Keep reading

Best VoIP providers in South Africa (ranked)
Switch Telecom review (2026)
Free VoIP in South Africa: what it actually means
Compare all VoIP providers

Sources: WhichVoIP provider record (wv_provider_facts), each price a dated fact from the provider’s own site: axxess.co.za/voip and /voip/calltime (8 and 22 August 2026), innovonet.co.za/communications (1 and 11 September 2026), afrihost.com/voip (8 September 2026), switchtel.co.za VoIP Line, SIP trunk, Hosted Switchboard and number porting pages (6 September 2026), euphoria.co.za/pricing (8 August 2026), nopbx.co.za (8 August 2026), telkom.co.za internet calling plans (8 August 2026), avoxi.com/pricing (8 August 2026). Last verified 11 September 2026.


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