What are the best alternatives to Afrihost for a business?
For a company that needs fibre and a phone line on the same account, the Afrihost alternatives worth quoting are Innovo Networks, which sells business fibre from 20 Mbps to 10 Gbps with 1:1, 1:2 or 1:4 contention and a hosted PBX from R49 an extension; Centracom, which checks feasibility across more than 50 access providers and runs a 24/7 support desk; and Kinetix Connect, which supplies fibre, microwave and satellite links next to 3CX, with teams in four cities. Afrihost itself scores 7.7, ahead of all three, so the reason to move is not quality. It is eligibility: Afrihost’s Pure Fibre terms say businesses cannot sign up, and Pure VoIP is sold as a home telephone number.
What is Afrihost?
Afrihost is a South African internet provider selling Pure Fibre over many fibre networks, fixed wireless and Pure VoIP, all on month-to-month terms.
Pure Fibre is uncapped, unshaped and unthrottled with no thresholds, and either side can end it with one full calendar month’s notice; a R999 cancellation fee applies under the current promotion if you leave or fall into arrears in the first six months. Pure VoIP has no line rental: you buy CallTime at R50, R100, R300 or R500 a month, unused CallTime rolls over for three months, and calls cost R0.40 a minute to Telkom numbers and R0.80 to the mobile networks, billed per second after the minimum, with calls to other numbers on the CTEL network free. Afrihost scores 7.7/10 in our review. Support (9.1) and features (8.5) are its strongest dimensions and customer reviews (6.5) its weakest, because 4.7 stars across 78,951 Google reviews sit beside 1.7 out of 10 on HelloPeter and 1.4 on Trustpilot. For an office, two lines in its own terms decide the matter: the fibre packages are for residential sign-ups only, and Pure VoIP is described as a home telephone number, registered with proof of residence and usable on up to three devices.
How do the Afrihost alternatives compare?
Afrihost is the last row, as the reference. Every score is the one on that provider’s WhichVoIP review (rubric of July 2026), and each entry point was read from the provider’s own website on the date given in the sources note. Business connectivity is priced per address, so most cells say quote-based.
| Provider | Best for | Entry point | Strongest dimension | Score |
|---|---|---|---|---|
| Innovo Networks | Business fibre with contention you choose, plus a hosted PBX | From R500 / month (indicative, ex VAT) | Features 8.0 | 7.5 |
| Centracom | One supplier to find the best line at your address | Quote-based | Reliability 9.2 | 7.4 |
| Kinetix Connect | Remote sites and an on-site 3CX team | Quote-based | Support 7.8 | 7.1 |
| Afrihost (reference) | Home fibre and a home phone number | Residential only | Support 9.1 | 7.7 |
Each review carries the full breakdown across pricing value, features, reliability, support and customer signal. Every fibre provider we score is on Compare fibre providers, and the full list is in the fibre provider directory.
Which Afrihost alternative fits you?
Start from what the office needs that a residential account does not give it.
The three alternatives in detail
Innovo Networks – business fibre with the contention on the quote
Strength: Innovo publishes more of its connectivity terms than the other two here: fibre, licensed microwave for sites fibre cannot reach, and 5G or LTE failover; contention at 1:1, 1:2 or 1:4; capped and uncapped options; and partner networks including Vumatel, Octotel, DFA, Liquid and Seacom. Voice sits on the same account, with a hosted PBX from R49 an extension a month and calls at 25c a minute to landlines and 35c to mobiles, billed per second, all ex VAT. The Milnerton company has traded since 2013 and says it serves more than 1,200 businesses.
Watch-out: The R500 to R100,000 range is indicative, so the real price only arrives with the site survey, and the SIP trunk under the PBX is quoted separately. Its public review signal is a single Google listing, 4.5 across 36 reviews, with no HelloPeter presence to cross-check it.
Read the Innovo Networks review →
Centracom – a broker for the line and a carrier for the calls
Strength: Centracom’s reliability score of 9.2 is the highest in this comparison. It describes itself as a Tier 1 voice carrier, states 99.9% core network uptime, keeps a 24/7 support desk with an after-hours number separate from the office line, and advertises end-to-end project management on connectivity. Because it quotes across more than 50 access providers, one call covers the question of which network actually reaches your address.
Watch-out: No fibre product, speed, SLA or contract term is published; its FAQ describes business fibre generally on 12 to 60-month terms, which is a different commitment from Afrihost’s month-to-month. The Woodmead Google listing sits at 3.6 across 66 reviews.
Kinetix Connect – connectivity for hard-to-reach sites, and 3CX
Strength: Kinetix pairs fibre, microwave and satellite links with 3CX delivered as a hosted PBX, a dedicated cloud PBX or a contact centre, and has teams in Centurion, Johannesburg, Durban and Cape Town. Its Fourways Google listing holds 4.9 stars across 52 reviews, the strongest customer signal of the three, and support at 7.8 is its best-scored dimension.
Watch-out: The connectivity page lists no speeds, prices, contract term, setup fee, SLA or named fibre networks, so all of it has to be asked for. Its weakest score is reliability, at 6.4, so ask how a fault on a remote link is restored and how quickly.
Our verdict
Afrihost earns its 7.7: month-to-month fibre with no shaping, strong support scores and a phone number with no rental. It is a home product by its own terms, though, and a business cannot sign up for Pure Fibre. Quote Innovo first if you want to choose the contention ratio and keep fibre, failover and a published-price PBX with one supplier; call Centracom if you are not sure which network reaches the building and want a 24/7 desk behind the calls; and ask Kinetix when the site is remote or you want 3CX with a team in your city.
Need business fibre and phones on one account?
Tell us the address, the speed you need and how many people answer the phone, and we will put you in touch with vetted South African providers that sell to businesses. WhichVoIP doesn’t sell any of the services on this page, so the comparison has no stake in which one you pick.
Afrihost alternatives: common questions
Can a business sign up for Afrihost fibre?
Is Afrihost VoIP suitable for an office?
Which Afrihost alternative is cheapest?
Can I keep my phone number if I leave Afrihost?
Should a home user leave Afrihost?
Keep reading
Sources: WhichVoIP provider record (wv_provider_scores, rubric v2-2026-07; wv_provider_facts): afrihost.com fibre and VoIP pages (Pure Fibre eligibility, contract, notice and traffic terms and Pure VoIP bundles, call rates, devices and porting re-read 21 October 2026; VoIP bundles first sampled 8 September 2026) and the Afrihost ratings on Google (6 September 2026), HelloPeter (14 August 2026) and Trustpilot (30 July 2026); innovonet.co.za connectivity and communications pages (1 to 25 September 2026) and the Innovo Google listing (1 September 2026); centracom.co.za home, connectivity and FAQ pages (27 September 2026) and the Centracom Google listing (6 September 2026); kinetixgroup.co.za connectivity and telephony pages (10 September to 9 October 2026) and the Kinetix Connect Google listing (6 September 2026). Innovo prices exclude 15% VAT; Afrihost does not state a VAT basis for its VoIP call rates. Last verified 21 October 2026.