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VoIP provider review · Published 2024

Screamer Telecoms Review

Screamer Telecoms is a Centurion independent operator that runs voice and hosted PBX over its own managed network, publishes two simple voice prices (R116 a month for a small office, R999 for a hosted PBX with unlimited lines) and bundles a backup microwave link with business fibre. It suits a Gauteng office with several lines that wants phones and internet from one operator. The trade-off is a public record too small to score.

Facts checked screamer.co.za sampled 4 September, Google listing 6 September 2026
Disclosure Not a sponsor; editorial independence policy
Direct answer

Is Screamer Telecoms worth shortlisting?

Yes for a Gauteng office that wants its phones and its internet from one independent operator, with voice riding the operator’s own managed backbone rather than a best-effort overlay on someone else’s line. Screamer publishes two voice prices: a small-office VoIP service at R116 a month for 1 to 4 lines and a hosted PBX at R999 a month with unlimited lines, both month-to-month with free porting, and it bundles a backup microwave link with business fibre. The trade-offs are a Gauteng-anchored footprint, an unstated VAT basis, and a public record too small to score: one Google review with no text on an unclaimed listing.

Fast facts
  • HQSterling Industrial Park, Samrand Ave, Olievenhoutbosch, Centurion · +27 87 940 6800
  • Voice pricingSmall-office VoIP R116 a month (1 to 4 lines); hosted PBX R999 a month, unlimited lines; both month-to-month, free porting, no installation cost; VAT basis not stated; IP phones excluded on the small-office service
  • Also sellsBusiness fibre with a bundled backup microwave link, wireless WAN, LTE and 5G, Microsoft Teams calling, Microsoft 365 support, network security, VPN, residential fibre
  • Track recordMore than 20 years in market as an independent operator
Quick verdict

An independent Centurion operator that puts voice on its own backbone and ships a backup link with business fibre, priced for offices with several lines.

Screamer’s pitch is control: voice, hosted PBX and Microsoft Teams calling run over a wide-area network the company operates itself, with QoS applied end to end, and business fibre comes with a complimentary backup microwave link under a published uptime guarantee. The voice prices are on the site and are simple: R116 a month for a small-office VoIP service of up to four lines, or R999 a month for a hosted PBX with unlimited lines, both month-to-month with free porting and no installation cost, and support seven days a week on the rate page. More than two decades in market and a wide catalogue for an independent (wireless WAN, LTE and 5G, Microsoft 365, security, VPN, residential fibre) round out the offer.

The score is built on four dimensions rather than five because the public record cannot be scored: the only listing in the record carries a single Google review with no text, on an unclaimed profile. The R999 flat rate rewards an office with several lines and is not the cheapest per seat for a small team, the VAT basis is not stated, every connectivity line is scoped per premises, and coverage is anchored in Gauteng. Ask for references, because the internet cannot supply them.

Interactive fit checker

Is Screamer Telecoms likely to suit you?

Tick what applies to your business.

Pros and watch-outs

What Screamer does well, and where to push back at quote stage.

Pros
  • Voice, hosted PBX and Microsoft Teams calling on the operator’s own QoS-managed backbone rather than as a best-effort overlay on a third-party connection.
  • Two published voice prices, month-to-month with free porting: small-office VoIP at R116 a month for up to four lines, and hosted PBX at R999 a month with unlimited lines and no installation cost.
  • Business fibre bundled with a complimentary backup microwave link under a published uptime guarantee, with rollout often within 48 hours of address confirmation.
  • More than 20 years in market as an independent operator, with support seven days a week stated on the rate page.
  • A wide catalogue for an independent: wireless WAN, LTE and 5G, Microsoft 365 support, network security, VPN and residential fibre.
Watch-outs
  • The public record is too thin to score: one Google review with no text on an unclaimed listing, and no rated platform in the record.
  • The R999 flat rate suits offices with several lines; a two- or three-seat team pays more per seat than at a per-extension provider.
  • No VAT basis is stated on the voice prices, IP phones are excluded, and every connectivity line is scoped by sales.
  • Coverage is Gauteng-anchored; outside the province the single-operator bundle gets harder to deliver.

Score breakdown

Five categories that decide whether Screamer earns a slot on your shortlist. The headline is the weighted sum, so you can check the arithmetic.

Pricing value6.5

Hosted PBX published at R999 a month with unlimited lines, free porting, no installation cost and a month-to-month term, and a standalone VoIP service from R116 a month. Held back because no VAT basis is stated and every connectivity line is scoped by sales.

Feature set7.5

Hosted PBX, VoIP lines and Microsoft Teams calling on the operator’s own QoS-managed backbone, business fibre with a bundled backup microwave link, wireless WAN, LTE and 5G, residential fibre and managed IT services.

Customer reviewsNot scored

No South African public rating with enough reviews to score. The only listing in the WhichVoIP record carries a single Google review, and the HelloPeter and Google feeds cited on this page are too small to score. The remaining four dimensions are re-weighted to 100%.

Reliability and uptime7.0

More than twenty years in market, its own backbone, and a published uptime guarantee with money-back eligibility under the service terms. Held back because no uptime figure or measurement basis is published.

Support quality6.0

Support is offered seven days a week on the rate page. Held back because no response-time commitment is published and there is no public record to check resolution against.

Pricing: voice published, connectivity scoped per premises

The two voice prices are on the public catalogue, re-read 4 September 2026. Business fibre, wireless WAN and LTE are priced once sales has scoped the premises and speed tier. The backup-link bundle is included at no extra monthly charge under the service terms.

Line Published rate What to ask Disclosure
Small-office VoIP R116 a month, 1 to 4 lines Included minutes, per-minute rates beyond them, and the VAT basis Published
Hosted PBX R999 a month, unlimited lines Feature scope (IVR, recording, queues), the VAT basis and handset supply; IP phones are excluded Published
Porting and installation Free porting, no installation cost, month-to-month Which numbers move on which date Published
Microsoft Teams calling Quote Delivery model, Microsoft 365 plan requirement and calling-plan scope Confirm at quote
Business fibre with backup microwave Quote; backup link bundled Speed tier, microwave coverage at your address, the uptime guarantee wording and install window Bundle terms
Wireless WAN, LTE and 5G Quote Capacity, contention, primary or failover role, underlying mobile carrier Confirm at quote
Microsoft 365, security, VPN Quote Seat count, security components, concurrent VPN users Confirm at quote

What real customers say

What the public record holds, and why this page quotes none of it.

There are no customer quotes on this page because there is nothing to quote. The only Screamer Telecoms listing in the WhichVoIP record is an unclaimed Google profile in Linbro Park with a single rating and no review text, and no rated HelloPeter row is held. That is why customer reviews are not scored and the remaining four dimensions are re-weighted to 100%. Ask Screamer for two current customers in your size band and call them.

The Screamer product line

Voice and connectivity on one in-house network, with the backup link as the differentiator.

Hosted PBX

R999 a month, unlimited lines

A hosted phone system with unlimited lines, free porting and no installation cost on a month-to-month term, running over the operator’s own QoS-managed backbone. IP phones are excluded.

Small-office VoIP

R116 a month, up to four lines

A standalone VoIP service for a small office, month-to-month with free porting.

Microsoft Teams calling

Teams as the phone system

Teams calling delivered from the same operator, quoted per deployment.

Business fibre with backup link

The uptime guarantee bundle

High-speed business fibre with a complimentary backup microwave link at no extra monthly charge, often live within 48 hours of address confirmation.

Wireless WAN, LTE and 5G

Alternatives and failover

Fixed wireless and mobile-network options as primary or failover links.

Managed IT

Microsoft 365, security, VPN

Microsoft 365 support, network security and VPN solutions as add-ons, plus residential fibre and mobile data.

Hosted PBX R999
VoIP from R116
Month-to-month
Free porting
Own QoS backbone
Teams calling
Fibre with backup microwave
Wireless, LTE, 5G
Support 7 days
Gauteng-anchored

Choose Screamer if

  • Your premises are in Gauteng and you want phones and internet from one operator on one backbone.
  • You have enough lines for a R999 flat rate to beat per-seat pricing.
  • A bundled backup link with business fibre would change your resilience picture.
  • You are on Microsoft 365 and want Teams calling from the same supplier as the line.

Consider another if

  • You want a public review record to check support against before you engage.
  • You are a two- or three-seat team for which a per-extension provider costs less than the flat rate.
  • Your sites are outside Gauteng.
  • You need a published uptime figure with a measurement basis rather than a guarantee statement.

Alternatives to compare

Three providers worth quoting alongside Screamer, each stress-testing a different decision driver.

Lowest published rate

Switch Telecom

8.6

Hosted Switchboard from R260 for ten extensions on its own licensed network, month-to-month, with Teams calling. Compare if per-seat price decides it.

Published plans on AWS

Othos Telecom

7.4

Three published plans from R149 a month with a 5.0-star Google listing across 45 reviews. Compare if you want a public record to read.

Voice, fibre and wireless from a carrier

Centracom

7.4

A Tier 1 carrier with a 24/7 service desk, a 99.9% published uptime figure and its own fibre and wireless. Compare if you want the bundle with a published uptime number.

Peers scored on the same rubric sit side by side on Compare VoIP providers.

South African essentials

Four local signals to verify before signing.

ICASA licensing

Screamer positions itself as an independent operator running its own network. Ask for the licensed entity and licence references at quote and check register.icasa.org.za.

Numbering and porting

Porting is free on both voice products and installation carries no cost. Confirm the timeline and which numbers move on which date.

Support hours

Support seven days a week is stated on the rate page, with no response-time commitment published. Get response and restore times, and the uptime guarantee’s money-back terms, in writing.

Contract terms

Month-to-month on both voice products. Confirm the VAT basis of R116 and R999, the handset cost, and any minimum term on the fibre and backup-link bundle.

Review method

How this score was built

Scores are editorial guides, not guarantees. Screamer Telecoms’s 6.8 is the weighted sum of the four scored dimensions above, re-weighted to 100% because customer reviews could not be scored: 0.3125×6.5 + 0.3125×7.5 + 0.1875×7.0 + 0.1875×6.0. Screamer Telecoms is not a sponsor, and sponsorship does not move a score.

  • Pricing value, 31.25%Rate transparency, setup friction, contract flexibility
  • Feature set, 31.25%Controls, analytics, integrations, admin usability
  • Reliability and uptime, 18.75%Infrastructure ownership, hosting location, published uptime evidence
  • Support quality, 18.75%Support hours, location, and what customer reviews say about resolution

FAQ

Short answers for the questions buyers typically ask before requesting quotes.

What is Screamer Telecoms?

A Centurion-based independent South African operator, more than 20 years in market, that runs voice, hosted PBX and Microsoft Teams calling over its own managed network and sells business fibre with a bundled backup microwave link, wireless WAN, LTE and 5G, Microsoft 365 support, security and VPN.

How much does Screamer’s hosted PBX cost?

R999 a month with unlimited lines, free number porting, no installation cost and a month-to-month term. A small-office VoIP service is R116 a month for 1 to 4 lines. The VAT basis is not stated, and IP phones are excluded.

Is there a contract?

Both voice products are month-to-month. Confirm any minimum term on the fibre and backup-link bundle.

What is the backup-link bundle?

High-speed business fibre comes with a complimentary backup microwave link at no extra monthly charge under a published uptime guarantee, often live within 48 hours of address confirmation.

Does Screamer operate outside Gauteng?

Coverage is Gauteng-anchored, with some products reaching further. Verify at your address before committing.

Why is customer reviews not scored?

Because the record holds nothing scoreable: the Google listing is unclaimed with one rating and no text, and no rated HelloPeter row is held. The other four dimensions are re-weighted to 100%.

Sources, disclosure and what changedWhere this review’s facts come from, how WhichVoIP gets paid, and the update history
Sources checked
  • screamer.co.za business telephone systems pageUsed for the small-office VoIP R116 a month and hosted PBX R999 a month prices, line counts, free porting, month-to-month terms, no installation cost and seven-day support. Sampled 4 September 2026. Open source →
  • screamer.co.zaUsed for the own-network positioning, the fibre and backup microwave bundle, the uptime guarantee, the wider catalogue, the 20-year history and the contact details. Verified 20 May 2026. Open source →
  • Screamer Telecoms Google listing (Linbro Park)Used only to record that the listing is unclaimed with a single rating and no review text. Read live 6 September 2026. Open source →
Disclosure

Screamer Telecoms is not a WhichVoIP sponsor. This review was researched and written by WhichVoIP’s editorial team using primary sources (provider website, Google Business Profile, HelloPeter listing and the prior WhichVoIP review). WhichVoIP may receive a referral fee when you request quotes through our platform. Read our full editorial policy.

What changed in this review
  • 6 September 2026Page rebuilt in the updated review layout. The customer section now states what the record holds (an unclaimed Google listing with one rating and no text) and quotes nothing; the HelloPeter figures the page previously carried are not in the record and were removed. Pricing table rebuilt from the 4 September facts. Alternatives given reasons; South African essentials rewritten to the four standard checks; journey rail and collapsed sources block added. Score unchanged at 6.8 on four re-weighted dimensions.
  • 4 September 2026Re-scored on the five-dimension rubric (pricing value 25%, feature set 25%, customer reviews 20%, reliability and uptime 15%, support quality 15%) from 7.2 to 6.8. Customer reviews is not scored: the WhichVoIP record holds a single Google review for Screamer, so the other four dimensions carry the score. Rate page re-read on 4 September 2026: the per-user Starter (R199) and Business (R299) tiers are no longer published; the hosted PBX is now R999 a month with unlimited lines, and every mention on this page has been updated.
  • 20 May 2026Score recalibrated from 7.4 to 7.2 against the updated 4-axis rubric. Feature set lifted to 8.0 on the now-surfaced uptime guarantee that pairs a complimentary backup microwave link with high-speed business fibre – not captured in the prior review. Support and reliability adjusted to 6.5 honestly reflecting the split-channel public picture (HelloPeter 4.11★ / 19 positive vs Google 2.4★ / 8 weaker, at small samples). Pricing positioning kept at mid-market (R199 Starter / R299 Business / R116 standalone line) with the integrated bundle as the differentiator rather than a discount per-seat rate.

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