Yealink — IP phone and video conferencing manufacturer
Yealink Inc is a global manufacturer of unified communication and collaboration hardware, and it ranks number one worldwide by IP phone unit shipment. The company is listed under stock code 300628, states it has served more than 500,000 companies, and reckons one person in every 500 owns or uses a Yealink product. Its range spans desk phones, DECT, headsets, conference phones and video conferencing, with dedicated device lines certified for Microsoft Teams and Zoom.
Key facts
| Who they are | A global manufacturer of unified communication and collaboration hardware, ranked number one in global IP phone market share by unit shipment and Top 5 in video conferencing (Frost & Sullivan, 2021) |
| Product range | IP desk phones, DECT and cordless handsets, conference phones, headsets, webcams, video conferencing systems including the MeetingBar and MVC room series, and dedicated Microsoft Teams and Zoom certified devices |
| Also offers | Teams Room and Teams Phone device lines, with the company marking ten years of its Microsoft partnership in 2025 |
| South African presence | No Yealink office or official distributor is named on the global site. In South Africa Yealink hardware reaches buyers through telecoms providers and resellers, several of which are listed in this directory |
| ICASA | For hardware vendors the relevant regulatory step is ICASA Type Approval, granted per model, not an ECS or ECNS operating licence. Ask your South African supplier to confirm type approval for the specific model you are buying |
| Pricing | Not published. Yealink sells through channel partners, so the price you pay is set by the South African provider or reseller supplying and supporting the handsets |
| Awards | Frost & Sullivan 2019 Global Open SIP Phone Leadership Award, Frost & Sullivan 2020 Global Tabletop Audio Conferencing Endpoint Award and ITSPA Awards 2019 Best VoIP Device, all stated on the company’s own site |
| Google profile | No claimed South African Google Business Profile exists. A “Yealink Phones” entry in Centurion is unclaimed, carries no reviews and lists no website, so it cannot be treated as the company. No rating is shown |
| Listed In | Distributors & Manufacturers |
You do not buy from Yealink, you buy from a provider
Yealink makes the handsets; it does not sell you a phone service. That distinction decides what you should actually be comparing. The hardware is genuinely dominant — number one worldwide by IP phone shipments, with Teams and Zoom certified device lines — but the thing that determines your monthly bill, your call quality and who answers when something breaks is the South African provider that supplies and supports it. Several in this directory are Yealink partners. Two practical questions when you buy: ask your supplier to confirm ICASA type approval for the specific model, since that is granted per model rather than to the brand; and check whether handsets are locked to that provider’s platform, because Yealink phones are usually re-provisionable to another system and that portability is worth protecting. Compare providers in the cloud PBX directory.
Who Yealink is a fit for
- Businesses specifying handsets for a Teams or Zoom deployment
- Companies that want hardware re-provisionable to another platform later
- Buyers comparing SA providers who supply and support Yealink
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Because Yealink sells through channel partners, the useful step is finding a South African provider to supply, provision and support the handsets. Say how many extensions you need, whether you are on Microsoft Teams or Zoom, whether you want desk phones, cordless or conference room hardware, and what platform they must work with.
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Compare South African phone system providers
Yealink hardware is sold and supported in South Africa through providers like these. Compare the top-rated business phone systems, ranked by WhichVoIP score.
Compare phone systems →Commonly asked questions
Can I buy directly from Yealink?
No. Yealink is a manufacturer and sells through channel partners. In South Africa the handsets reach buyers through telecoms providers and resellers, who set the price and provide support.
Is Yealink hardware ICASA approved?
For hardware the relevant step is ICASA Type Approval, which is granted per model rather than to a brand. Ask your South African supplier to confirm type approval for the specific model you are buying.
How dominant is Yealink?
The company states it ranks number one in global IP phone market share by unit shipment and Top 5 in video conferencing, citing Frost & Sullivan 2021, and says it has served more than 500,000 companies.
Do Yealink phones work with Microsoft Teams?
Yes. Yealink publishes dedicated Microsoft device lines including Teams Room and Teams Phone hardware, and marked ten years of its Microsoft partnership in 2025. Zoom-certified devices are also listed. Confirm the specific model is certified for your platform.
Will the handsets work if I change provider?
Yealink phones are generally re-provisionable to another platform, which protects you if you switch supplier. Ask your provider explicitly whether the handsets will be locked to their system and who holds the provisioning credentials.
Why is no customer rating shown?
Yealink has no claimed South African Google Business Profile. A “Yealink Phones” entry in Centurion is unclaimed, has no reviews and lists no website, so it cannot be treated as the company. A global headquarters rating would say nothing about South African supply.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 29 July 2026.