Fibre Market trends

South African fibre in 2026: the numbers that matter to buyers

Fibre keeps growing fast, but the headline subscriber count hides the story that matters when you are buying. Here is what the 2026 data says about coverage, the connection gap, and what to insist on for a business line.

3.01Mactive FTTH/FTTB lines
+22%subscription growth in a year
2.8Mhomes passed on one network
17.4%of homes have fixed internet

The short answer

Is fibre internet still growing in South Africa?

Yes. FTTH and FTTB subscriptions grew 22% to 3.01 million by early 2026, and fixed broadband as a whole passed 3.26 million lines. But only about 17% of households have fixed home internet, so this is not a saturated market. It is a fast-growing one with plenty of headroom left.

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FTTH/FTTB subscriptions (ICASA, 2026)
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Year-on-year growth in fibre lines
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Homes passed on the largest FTTH network
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Of households have fixed home internet
Fibre Optic Cable Being Installed Along A South African Suburban Street At Dusk
Rollout keeps expanding, but a street being passed by fibre is not the same as a home being connected to it.

The growth is real, but access is uneven

The subscriber numbers are genuinely strong. The penetration numbers are the reminder that fibre is still a minority connection in most of the country.

By the March 2026 ICASA figures, fibre-to-the-home and fibre-to-the-business subscriptions climbed 22% to 3.01 million, and fixed broadband overall rose 19.3% to 3.26 million lines. That is a market adding roughly half a million fibre connections a year.

Set against households, though, the picture changes. Fixed internet at home reaches only 17.4% of South African households, even as total internet access from any location (mostly mobile) sits above 82%. Fibre is winning, but off a low base, and mostly in metros and established suburbs.

The sharpest gap is between homes passed and homes connected. A network operator can run fibre down your street and count you as covered, but that only becomes a live service when someone signs up. On Openserve’s own footprint, over 1.5 million homes are passed but the connectivity rate is about 52%, meaning roughly half of passed homes actually take a service.

Passed is not the same as connected

Homes passed by fibre (network runs down the street) Homes connected (~52% of passed, Openserve) 17.4% of all SA homes

Bottom line: coverage maps look generous because they count homes passed. What matters to you is whether your specific address can be connected, and how quickly.

What is driving the 2026 fibre market

Two forces shape what you can buy: the open-access model that put many retail ISPs on one network, and the growing split between home fibre and business fibre.

Most South African fibre now runs on an open-access model. A fibre network operator builds and owns the infrastructure and passes homes; retail internet providers then compete to sell you a service over it. That competition is why entry-level home prices keep falling and why the same line can be bought from several providers. Consolidation adds scale: the largest FTTH footprints now pass millions of homes, with one operator alone past 2.8 million.

For a business, the more useful distinction is the product tier. Home fibre is optimised for price and download speed and shares capacity between many users. Business fibre costs more but buys you the things a company actually needs: a service-level agreement, symmetrical upload, and priority support.

What you get Business fibre Home fibre
Uptime guarantee Backed by an SLA Best-effort
Upload speed Symmetrical (up = down) Often much slower upload
Contention Low or dedicated Shared with many users
Fault response Priority, defined hours Standard queue
Price Higher Lower

South Africa does not have a fibre shortage. It has a connection gap.

WhichVoIP editorial view

A Fibre Ont Router Mounted On An Office Wall With A Person Working At A Laptop Nearby
For a business, the number that matters is not national penetration. It is the SLA and upload speed on your own line.

What the trends mean if you are buying business fibre

The market data is encouraging, but it does not choose a line for you. Use these five checks to turn the trend into a good decision.

Confirm your address, not your suburbCheck which fibre network operators can actually connect your building, not just pass it. Passed does not mean serviceable this month.
Insist on a business-grade SLAA written uptime guarantee and a defined fault-response window is the main thing your money buys over a home package.
Ask for symmetrical uploadCloud apps, VoIP calls, backups and video meetings all lean on upload. A fast download with a slow upload will still feel slow at work.
Do not overbuy headline speedMost offices are limited by upload and contention long before they exhaust a large download number. Size the line to real use, not the biggest tier.
Plan a second pathOne line is a single point of failure. A wireless or LTE failover keeps calls and card machines running when the fibre is cut.
Bottom line: the growth trend is on your side as a buyer, because more competition means better prices. Spend the saving on the SLA and the failover, not on speed you will never use.

Our verdict

South African fibre is growing quickly and getting cheaper, but coverage maps overstate what you can actually get, and home packages are built for a different job than a business needs. The trend that helps you most is competition on open-access networks; the risk that hurts you most is buying a consumer line for a business.

Our recommendation: confirm serviceability at your exact address, compare business-grade lines on the SLA and upload rather than the download headline, and always plan a failover.

Comparing business fibre options?

See which fibre providers can reach your address and compare business-grade lines on the things that matter: uptime, upload and support.

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Frequently asked questions

Is fibre internet still growing in South Africa?
Yes. FTTH and FTTB subscriptions rose 22% to 3.01 million by early 2026, and fixed broadband overall grew 19.3% to 3.26 million lines, according to ICASA. Growth is strong because penetration is still low, at around 17% of households.
How many South African households have fibre?
Only about 17.4% of households have any fixed internet at home, per Statistics South Africa’s General Household Survey, even though total internet access from any location (mostly mobile) is above 82%. Fibre is the fastest-growing part of that fixed slice.
What is the difference between homes passed and homes connected?
Homes passed means a fibre network runs past the property and it could be connected. Homes connected means someone has actually taken a service. On Openserve’s footprint the connectivity rate is about 52%, so nearly half of passed homes are not yet live.
Is business fibre different from home fibre?
Yes. Business fibre carries a service-level agreement, symmetrical upload and priority fault response, and is less contended. Home fibre is cheaper and tuned for download speed but is best-effort and shared. For calls, cloud apps and card machines, the business tier is usually worth it.
Why is my area passed by fibre but I still cannot get it?
Being passed means the trunk runs nearby, not that your building is connected. The final drop, a body-corporate approval, or an operator backlog can all delay a live line. Always confirm serviceability at your exact address before you plan a switch.
Should I choose fibre based on the advertised speed?
Not on the download headline alone. Most businesses hit upload and contention limits long before they use a large download tier. Size the line to real usage, prioritise symmetrical upload and a solid SLA, and put any saving toward a failover connection.

Keep reading

What fibre installation actually costs
Fibre alternatives when you cannot get a line
Troubleshoot common fibre problems
Fibre internet myths, debunked

Sources: ICASA State of the ICT Sector Report (31 March 2026); Statistics South Africa General Household Survey 2024; Openserve and Maziv operator disclosures; Ookla Speedtest Global Index. Verified 05 July 2026.

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