What are the best alternatives to Frogfoot fibre?
A Frogfoot alternative is another fibre network, bought through whichever ISP sells on it at your address. The three we would check are Openserve (6.6), the Telkom Group’s national wholesale network, which says it runs the biggest fixed broadband network in the country; Octotel (6.5), the best-reviewed operator we score at 4.3 on Google, though it builds only in the Western Cape; and Evotel (6.3), the one that states a network uptime figure and prints its ISPs’ prices on its own home page. Frogfoot scores 5.5. Its weakest areas are customer reviews (4.0) and support (4.5): faults go through the ISP, and its Google listing averages 3.3 across 1,454 reviews.
What is Frogfoot?
A licensed open-access fibre network provider that, on its own About page, was established over 19 years ago and connects thousands of homes and businesses across most small and major cities in South Africa.
Frogfoot builds Fibre to the Home from 30 Mbps up to 1 Gbps and Fibre to the Business, and you never contract with it directly. You order from an ISP, either through the Frogfoot site or with the ISP itself; the ISP accepts the order and supplies the router, and installation follows a “standard lead time” once your zone is live, with no number given. Frogfoot air is the entry tier: a Wi-Fi-only line over 2.4 GHz with no ISP router, which the home page lists at 25/10 Mbps in selected areas (its older product page still says 10/1 and 20/2 Mbps, so confirm the speed with the ISP). Frogfoot publishes no rate. ISPs do: Webafrica listed Frogfoot 120/120 Mbps at R889 a month on 13 August, and Vox listed business fibre on Frogfoot from R649 a month excl. VAT for 30/30 Mbps on 6 September. It scores 5.5/10 in our review, with feature set its best dimension (7.0) and customer reviews its weakest (4.0).
How do the Frogfoot alternatives compare?
Openserve, Octotel and Evotel, with Frogfoot as the reference row. Scores come from each network’s WhichVoIP review on the July 2026 rubric; the footprint and uptime columns record what each operator says on its own site.
| Network | Footprint | Uptime or SLA on its site | Google rating | Score |
|---|---|---|---|---|
| Openserve | National, Telkom Group | None for end users | No listing of its own | 6.6 |
| Octotel | Western Cape only, 350,000+ connected | None stated | 4.3 (1,572) | 6.5 |
| Evotel | Address check only, no area list | 99.8% network uptime stated | 3.3 (768) | 6.3 |
| Frogfoot (reference) | “Most small and major cities”, no list | None stated | 3.3 (1,454) | 5.5 |
The full breakdown across pricing value, features, reliability, support and customer signal is in each review; every fibre provider we score is on Compare fibre providers.
Which Frogfoot alternative fits you?
Coverage decides first. The other differences only count when two or more networks reach your door.
The three alternatives in detail
Openserve – the widest network, with every contact through the ISP
Strength: As a Telkom Group subsidiary, Openserve calls itself South Africa’s largest telecoms infrastructure provider, with dual fibre routes to every neighbouring country. It has the top feature set score of any network here (8.5) and reliability of 7.5. Fibre Connect is symmetrical at 50, 100 and 200 Mbps and asymmetrical from 300 Mbps, and in selected areas Prepaid Connect gives a contract-free line on 30-day vouchers.
Watch-out: You will rarely speak to Openserve. Its contact page sends faults to the ISP and answers other enquiries by digital channels only, with no call-backs. There is no Openserve Google listing, so we do not score customer reviews and there is no quote to show. The home page features ISP deals rather than an Openserve rate: on 29 October, Axxess 30/30 Mbps at R435 a month as a two-month promotion for new clients.
Octotel – the strongest customer record, inside one province
Strength: Octotel scores 7.5 for customer reviews, nearly double Frogfoot’s 4.0, and 7.0 for both reliability and features. It says it connects more than 350,000 homes and businesses through 50+ ISPs, installs with its own team after you pick an ISP, and runs a public status page for outages. Its Cape Town listing averages 4.3 from 1,572 Google reviews.
Watch-out: It is a Western Cape network, so for most of the country it is not an option. Like Frogfoot it publishes no price and no uptime or repair figure, and its contact page sends all troubleshooting to the ISP. Pricing value scores 5.0.
I want to give a huge shoutout to Octotel for their outstanding service!
Nazly Basson, five-star Google review, quoted from the Octotel review
Evotel – the most figures in public, and a weak outage record
Strength: Evotel scores 7.0 for pricing value, the best of the four, because so much is on its own pages: ISP prices for its 30/30 Mbps line, a 99.8% uptime claim, a 1:1 contention ratio and average fix times. It also sells business fibre itself, 100/100 Mbps from R2,845 a month ex VAT for up to 30 staff.
Watch-out: No area list is published, so only the address check tells you if it reaches you, and the uptime figure carries no service credits we could find. Its Sandton listing averages 3.3 across 768 Google reviews, the same average as Frogfoot, and the three most recent were all one-star complaints about outages. Customer reviews score 4.5.
Dear Evotel Support, I am writing to formally report the ongoing network connectivity issues we have…
Adelaide Kunene, one-star Google review, quoted from the Evotel review
Our verdict
Frogfoot has a full product range, from Frogfoot air up to 1 Gbps and business fibre, but it commits to almost nothing in public: no price, no uptime, no repair time, no area list. Its reviews suggest a weak first line of support behind a strong escalation team. Each alternative here scores higher. Openserve is the likeliest to reach an address Frogfoot misses, Octotel is the one to pick in the Western Cape if customer record matters most, and Evotel tells you the most before you sign, even though its own reviews are no better than Frogfoot’s.
Not sure which fits?
Tell us your address and how you use the connection, and we will match you with vetted South African providers. WhichVoIP does not sell the services compared here, so the comparison stays neutral.
Frogfoot alternatives: common questions
Where does Frogfoot have fibre?
Can I change ISP and stay on Frogfoot?
Does Frogfoot publish an uptime figure or SLA?
What does Frogfoot fibre cost?
What is Frogfoot air?
Keep reading
Sources: WhichVoIP provider record (wv_provider_scores, rubric v2-2026-07; wv_provider_facts): frogfoot.co.za home, about, Frogfoot air, fibre-to-the-home and contact pages (4 September and 30 October 2026) and the Frogfoot Networks Cape Town Google listing (6 September 2026); Webafrica fibre shop (13 August 2026), Vox fibre-to-the-business page (6 and 27 September 2026), RSAWEB SME shop, WIRUlink business fibre and Telkom business fibre pages (August and September 2026); openserve.co.za home, about, contact, Fibre Connect and Prepaid Connect pages (4 September and 29 October 2026); octotel.co.za home and contact pages (29 and 30 October 2026) and the Octotel Cape Town Google listing (6 September 2026); evotel.co.za home, home fibre, business and contact pages (4 September and 29 October 2026) and the Evotel Sandton Google listing (6 September 2026). Customer quotes are verified Google reviews cited from each network’s WhichVoIP review. Last verified 30 October 2026.