VoIPtech Review
VoIPtech is a Pretoria cloud PBX supplier that sells two flat packages, R457.92 a month for up to 8 lines and R773.80 for up to 20, ex VAT, with no contract and a three-day install that ports your landline number. It suits a small office that wants one predictable figure and support it can reach by name. The trade-off is that the phone is not in the price, the switchboard features start on the larger package, and there are no integrations or published SLA.
Is VoIPtech worth shortlisting?
Yes for a small office of up to 20 extensions that wants a flat monthly price, no contract and a quick move off a Telkom landline. VoIPtech publishes two packages, Small Business at R457.92 a month for 1 to 8 lines and Medium Business at R773.80 for 9 to 20, both ex VAT and month-to-month, with a quote above that, and its Google listing is a 4.8 across 59 reviews that praise support by name. The trade-offs are that the desk phone is not in the price, the switchboard features (queues, IVR, time-based routing) only arrive on the Medium package, and there is no CRM integration, Teams calling or published SLA.
- HQ49 Diamond Dr, Pebble Rock Golf Village, Roodeplaat, Pretoria · +27 11 622 7474
- PackagesSmall Business R457.92 a month (1 to 8 lines); Medium Business R773.80 (9 to 20 lines); Large by consultation; all ex VAT, month-to-month, phone not included
- Install72 business hours from sign-off, with landline number porting handled as part of the switch
- CoverageJohannesburg, Pretoria, Cape Town, Bloemfontein and most South African towns
A relationship-led small-office phone supplier with two flat packages, no contract and the cleanest review feed in this batch.
VoIPtech sells cloud PBX the way a small business likes to buy it: one monthly figure per package, no fixed term, installation within 72 business hours and the old landline number ported as part of the switch. Small Business at R457.92 a month covers 1 to 8 lines with recording, voicemail, speed dials, free calls between branches and fax-to-email; Medium Business at R773.80 covers 9 to 20 lines and adds the switchboard layer of queues, IVR, time-based routing, day and night modes and blocklists. The Google listing sits at 4.8 across 59 reviews, and several reviews name the support agent who helped.
The limits are the mirror image of the simplicity. The desk phone is not in the price (a free first phone is a current sign-up promotion), the effective per-extension cost sits mid-market once you divide the package by your line count, the Small package has no switchboard features, and there is no UC app, CRM integration, Microsoft Teams calling, published uptime figure or ICASA detail on the site. That is why the score sits at 6.7 rather than higher.
Is VoIPtech likely to suit you?
Tick what applies to your business.
Pros and watch-outs
What VoIPtech does well, and where to push back at quote stage.
- Two published packages: Small Business R457.92 a month for 1 to 8 lines, Medium Business R773.80 for 9 to 20, both ex VAT and month-to-month, with Large by consultation.
- No fixed-term contract on any package.
- A 4.8-star Google listing across 59 reviews, with support staff named and cost savings a recurring theme.
- Installation within 72 business hours of sign-off, with landline number porting handled as part of the switch.
- Free calls between branches and extensions on the same account, and call recording available on the entry package.
- The desk phone is not included in the monthly fee; a free first phone is a current sign-up promotion with conditions.
- Queues, IVR, time-based routing, ring sequences, day and night modes and blocklists only arrive on the Medium package; Small covers voice basics.
- No UC app, CRM integration or Microsoft Teams calling is listed, and no uptime figure, SLA or ICASA detail is published.
- HelloPeter shows no reviews in the last twelve months, so Google is the only public signal, and the most recent quoted reviews are about three years old.
Score breakdown
Five categories that decide whether VoIPtech earns a slot on your shortlist. The headline is the weighted sum, so you can check the arithmetic.
Two flat published packages at R457.92 and R773.80 a month ex VAT, month-to-month, with Large by consultation. Held back because the handset is excluded and the effective per-extension cost sits mid-market.
The Small package covers recording, voicemail, speed dials, free inter-branch calling and fax-to-email. Queues, IVR, time-based routing, day and night modes and blocklists only arrive at Medium, and no UC app or integrations are listed.
4.8 across 59 Google reviews on the Roodeplaat listing, with a named support agent praised repeatedly. Held back on volume and because it is a single platform.
A service level agreement that guarantees reliable service is stated on the packages page, with more than ten years in IT services. Held back because no uptime figure or service-credit terms are published and ICASA detail is not surfaced.
Reviews name the support agent, installation runs within three days and porting is handled as part of the switch. Held back because no support hours or response commitment is published.
Pricing: two flat packages, month-to-month, phone not included
VoIPtech publishes two flat monthly packages, both ex VAT and month-to-month, with a consultation above 20 extensions. The desk phone is not included; a free first phone is a current sign-up promotion. Sampled 4 September 2026.
| Line | Published rate | What you get or what to check | Disclosure |
|---|---|---|---|
| Small Business | R457.92 a month ex VAT | 1 to 8 lines, up to 8 extensions; recording, voicemail, speed dials, free inter-branch calls, fax-to-email | Published |
| Medium Business | R773.80 a month ex VAT | 9 to 20 lines; adds queues, IVR, time-based routing, ring sequences, day and night modes, blocklists | Published |
| Large Business | By consultation | 21 or more extensions, scoped per deployment | Confirm at quote |
| Desk phones | Not included | Free first phone on the current sign-up promotion (conditions apply); budget for additional handsets | Confirm at quote |
| Call charges | Not published as a rate sheet | Per-minute rates to landlines, mobiles and international destinations | Confirm at quote |
| Contract | Month-to-month | No fixed term on any package | Published |
| Installation and porting | 72 business hours; porting included | Which numbers move on which date | Published |
What real customers say
Three reviews from the VoIPtech Google listing in Roodeplaat, quoted as written. The listing holds 4.8 stars across 59 reviews; the most recent reviews are about three years old, and HelloPeter shows no reviews in the last twelve months. VoIPtech also publishes a customer testimonial on its home page, which is vendor-controlled and not quoted here.
“Just wanted to share the incredible service we received from Quinton, his knowledge and guidance not only resolved our issues but ended up saving us a lot of money – Highly recommend the service and will definitely only be using them moving forward.”
“Our company has been using VOIPTech’s services for a very long time. Their service is very good and when we have a problem they sort it out as quickly as possible. The reason why we no longer use them is that our staff work now remotely. I would recommend them to a firm.”
“Excellence from everyone with whom I have dealt with these few weeks during my first experience with VoipTech. Well Done!!! Great Service!!!”
How to read this: the praise is about a named agent, fast fault handling and lower bills, and one reviewer left only because staff went remote. A consistent story on a small, ageing sample. Ask for one or two current customers on the package you are considering.
The VoIPtech product line
Small-office cloud PBX with the switchboard layer on the Medium package.
Voice basics for 1 to 8 lines
Cloud voice, call recording (retention at a nominal extra fee), shared or per-extension voicemail, speed dials, direct extension dialling and free calls between branches, and fax-to-email.
The switchboard layer for 9 to 20 lines
Adds call queues, auto-attendant, time-based routing, external forwarding, ring sequences, day and night modes, extension groups, usage exception reports, PIN codes and inbound and outbound blocklists.
From 21 extensions
Consultation-led, with feature scope built around the deployment rather than a fixed package.
72 hours, number kept
Installation within 72 business hours of sign-off, with the existing landline number ported as part of the switch.
Integrations and Teams
No UC app, CRM integration or Microsoft Teams calling is listed, and no uptime figure or SLA is published.
Choose VoIPtech if
- You have 1 to 20 extensions and want one monthly figure with no contract.
- You are moving off a Telkom landline and want the number ported as part of a three-day switch.
- Support you can reach by name matters more than a long feature list.
- You are happy to supply handsets or take the free-phone sign-up offer.
Consider another if
- You need queues, IVR or time-based routing on a team smaller than nine lines; those features start at the Medium package.
- You need CRM integration, a UC app or Microsoft Teams calling.
- A published uptime commitment or ICASA licence reference is a procurement requirement.
- You are a one- or two-person office for which a per-extension provider would cost less than R457.92 a month.
Alternatives to compare
Three providers worth quoting alongside VoIPtech, each stress-testing a different decision driver.
Switch Telecom
Hosted Switchboard from R260 for ten extensions with IVR, recording and Teams calling on every plan, on its own licensed network. Compare if the switchboard layer matters at a small line count.
Euphoria Telecom
Prepaid per-second billing from R65 an extension with a full PBX feature set and CRM integration, month-to-month. Compare if integrations are on your list.
Othos Telecom
Three published plans from R149 a month with recording, IVR and queues on every tier, hosted on AWS. Compare if you want the full feature set on a small plan.
Peers scored on the same rubric sit side by side on Compare VoIP providers.
South African essentials
Four local signals to verify before signing.
VoIPtech does not surface an ICASA licence reference or the carrier under its service on the site. Ask for the licensed entity at quote and check register.icasa.org.za if procurement needs it.
Landline number porting is handled as part of the switch and installation runs within 72 business hours. Confirm which numbers move on which date before the old line is cancelled.
Reviews name the support agent and describe fast fault handling, but no support hours or response commitment are published. Ask for them in writing.
Month-to-month on every package with no fixed term. Confirm the VAT-inclusive figure, the call rates, and the conditions on the free-phone promotion.
How this score was built
Scores are editorial guides, not guarantees. VoIPtech’s 6.7 is the weighted sum of the five dimension scores above: 0.25×6.5 + 0.25×6.5 + 0.20×7.0 + 0.15×6.5 + 0.15×7.0. VoIPtech is not a sponsor, and sponsorship does not move a score.
- Pricing value, 25%Rate transparency, setup friction, contract flexibility
- Feature set, 25%Controls, analytics, integrations, admin usability
- Customer reviews, 20%Aggregate rating and volume on Google and HelloPeter, treated as directional, never definitive
- Reliability and uptime, 15%Infrastructure ownership, hosting location, published uptime evidence
- Support quality, 15%Support hours, location, and what customer reviews say about resolution
FAQ
Short answers for the questions buyers typically ask before requesting quotes.
What is VoIPtech?
A Pretoria-based South African cloud PBX supplier for small and medium offices, selling two flat monthly packages with no contract and installing within 72 business hours, with service across Johannesburg, Pretoria, Cape Town, Bloemfontein and most towns.
How much does VoIPtech cost?
Small Business is R457.92 a month for 1 to 8 lines and Medium Business R773.80 for 9 to 20 lines, both excluding VAT and month-to-month. Above 20 extensions is by consultation. The desk phone is not included; a free first phone is a current sign-up promotion.
Is there a contract?
No. Every package is month-to-month with no fixed term.
What features are on the Small package?
Call recording, voicemail, speed dials, direct extension dialling and free calls between branches, and fax-to-email. Queues, IVR, time-based routing, day and night modes and blocklists arrive on the Medium package.
Can I keep my Telkom number?
Yes. Landline number porting is handled as part of the switch, and installation runs within 72 business hours of sign-off.
Does VoIPtech integrate with a CRM or Microsoft Teams?
No CRM integration, UC app or Teams calling is listed on the site.
What do customer reviews say?
The Roodeplaat Google listing sits at 4.8 across 59 reviews, with staff named and cost savings a recurring theme. The most recent quoted reviews are about three years old, and HelloPeter shows nothing in the last twelve months.
Sources, disclosure and what changedWhere this review’s facts come from, how WhichVoIP gets paid, and the update history
- voiptech.co.za packages pageUsed for the Small Business R457.92 and Medium Business R773.80 rates, the ex VAT basis, the month-to-month term, the phone exclusion and the consultation above 20 extensions. Sampled 4 September 2026. Open source →
- voiptech.co.za home and feature pagesUsed for the feature split between packages, the 72-hour installation, porting, coverage and the free-phone promotion. Verified 21 May 2026. Open source →
- VoIPTech Telecommunications Google Business Profile (Roodeplaat)Used for the 4.8-star rating across 59 reviews and the three verbatim quotes. Read live 6 September 2026. Open source →
- VoIPtech on HelloPeterUsed for the no-reviews-in-twelve-months observation. Open source →
VoIPtech is not a WhichVoIP sponsor. This review was researched and written by WhichVoIP’s editorial team using primary sources (provider website, Google Business Profile, HelloPeter listing and the prior WhichVoIP review). WhichVoIP may receive a referral fee when you request quotes through our platform. Read our full editorial policy.
- 6 September 2026Page rebuilt in the updated review layout. Google listing re-read: 4.8 across 59 (from 60), three reviews quoted verbatim in place of the aggregate and testimonial cards; the home-page testimonial is noted as vendor-controlled and no longer quoted. Pricing table rebuilt from the 4 September facts. Alternatives given reasons; South African essentials rewritten to the four standard checks; journey rail and collapsed sources block added. Score unchanged at 6.7.
- 4 September 2026Re-scored on the five-dimension rubric (pricing value 25%, feature set 25%, customer reviews 20%, reliability and uptime 15%, support quality 15%) from 7.2 to 6.7. Customer reviews now reads the Roodeplaat Google listing recorded in the WhichVoIP record (4.8 stars, 60 reviews, sampled 16 August 2026). Packages page re-read at voiptech.co.za on 4 September 2026: the Small and Medium rates have moved from R432 and R730 to R457.92 and R773.80 excluding VAT, and every mention on this page has been updated.
- 21 May 2026Fact-check against voiptech.co.za. The three-package matrix, per-tier feature gating, no-contract terms, 72-hour install, Telkom porting, free-first-phone promo and the Deonne le Roux testimonial were all confirmed accurate. The “14-year operating record” framing was removed – the site publishes no founding date, and its own “years experience” boilerplate is stale and inconsistent (5, 7 and 10 years across different pages), so the review no longer asserts a specific operating age. Score unchanged at 7.2.
- 20 May 2026Score adjusted from 6.2 to 7.2 against the updated 4-axis rubric. Support and Reliability moved to 7.5 surfacing the 4.8★ / 61 Google aggregate that the prior review didn’t capture (the prior review framed third-party signal as thin / no Google rating). Buyer Transparency moved to 8.0 reflecting the tier-level rates with full feature lists, named-customer testimonial with quantified saving, cities-served list and disclosed sign-up promotion. Pricing held at mid-market with the published-package model surfaced as the structural value. HQ address corrected from Kameelfontein (prior framing) to Roodeplaat / Pebble Rock Golf Village (live address on Google profile).
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