Zinia
Zinia is a South African managed-service provider and telecoms company with more than twenty years in the market and offices in Johannesburg and Cape Town. It runs the 3CX hosted IP PBX platform for business voice, with optional Microsoft Teams integration, and wraps it in managed IT, cyber security, cloud services and its own business fibre, so a company can take its phone system, its IT support and its connectivity from one provider.
Key facts
| Founded | More than twenty years in the South African IT and telecoms market. Zinia operates as a managed-service provider with offices in Johannesburg and Cape Town serving businesses nationally. |
| ICASA Licensed | Not published on the Zinia website. Zinia provides voice and its own business fibre, so confirm the licensed service behind your calls and connection when you request a quote. |
| Starting Price | Quote-based. Zinia scopes the 3CX hosted IP PBX, managed IT and connectivity per client and bills in rand, so the figure depends on the extensions, the IT support level and the fibre line you take. |
| Contracts | Confirm the current term when you request a quote; Zinia builds managed packages around the client. |
| Billing | In rand, monthly for hosted voice, managed IT and connectivity, with projects and migrations quoted separately. |
| Best For | Businesses that want a 3CX hosted phone system together with managed IT, cyber security and connectivity from one national provider. |
| Coverage | Johannesburg and Cape Town offices serving clients nationally, with hosted voice and managed IT available wherever there is a stable internet connection. |
| Listed In | Cloud PBX Providers |
Zinia runs the 3CX phone system over your internet line
A 3CX hosted phone system carries calls over an internet connection rather than a copper line, so a stable connection matters more than headline speed, with each concurrent call using roughly 100 kbps. Because Zinia also supplies its own business fibre and manages IT, a company can have the line, the phone system and the support scoped together rather than split across suppliers.
- What internet speed do we need for a 3CX phone system?Each simultaneous call uses about 100 kbps, so the real question is how many staff will be on calls at once alongside normal internet use. Share your user count in the quote form and Zinia can size the line.
- Can Zinia run one 3CX system across several branches?Yes. A hosted 3CX system puts every branch on the same platform with internal extensions and central management. List your sites in the quote form so Zinia can scope a single system across them.
- Does Zinia provide the internet line too?Zinia is an in-house ISP and supplies business fibre, so it can provide the connection that carries your voice as well as the phone system. Note whether you want connectivity included when you request a quote.
- Will the phones keep working during load-shedding?Hosted voice stays up only while the router and handsets at your premises have power, so keep them on a UPS or inverter. Ask Zinia what backup it recommends for your office when you get a quote.
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Commonly asked questions
What does Zinia do?
Zinia is a South African managed-service provider and telecoms company that runs the 3CX hosted IP PBX for business voice, with optional Microsoft Teams integration, alongside managed IT, cyber security, cloud services and its own business fibre.
How long has Zinia been operating?
Zinia has more than twenty years in the South African IT and telecoms market, with offices in Johannesburg and Cape Town serving businesses nationally. Send your requirements through the quote form for a tailored response.
How much does Zinia cost?
Pricing is quote-based and billed in rand, because the 3CX phone system, managed IT and connectivity are scoped per client. Request a quote with your extension count and what you need for a figure matched to your business.