NetDirect
NetDirect Wireless Technology is an Edgemead-based internet provider that started in 2012 supplying connections to friends and family and grew into one of the Western Cape’s larger fixed-wireless operators. It runs its own high-site wireless network and resells fibre across Frogfoot, Octotel, Openserve, Vuma and Zoom, so a home or business gets fibre where a line is lit and a tower dish where it is not. Its own installers and support team handle the work, and there are no contracts or credit checks.
Key facts
| Founded | 2012, starting as an experiment supplying internet to friends and family in Cape Town |
| ICASA Licensed | Operates as a licensed fixed-wireless and fibre ISP and is a member of the Wireless Access Providers’ Association (WAPA); a reference number is not published on the site |
| Starting Price | Packages advertised from around R399/month, with installation from about R500; exact pricing depends on the connection at your address |
| Contracts | No contracts or credit checks |
| Billing | Monthly |
| Best For | Western Cape homes and businesses that want fibre where it is available and reliable fixed wireless to reach areas, including semi-rural ones, where fibre has not |
| Coverage | Western Cape, the West Coast and the Boland, served by its own high-site wireless towers and fibre over Frogfoot, Octotel, Openserve, Vuma and Zoom |
| Listed In | Fibre Internet Providers |
NetDirect runs two networks, so the question is which one reaches your exact address
NetDirect sells fibre where a network has lit your street and fixed wireless where it has not, which is how it reaches towns and semi-rural spots the big fibre players skip. Fibre depends on whether Frogfoot, Octotel, Openserve, Vuma or Zoom has a line at your premises. The wireless option needs a clear signal path from one of NetDirect’s high sites to a small dish on your roof, confirmed by a signal test before install. Working out which applies to your location is the first step before a package is chosen.
- Is my address on fibre, or will I need the wireless option? NetDirect checks whether one of its fibre network partners has lit your street, and if not, whether a high-site tower has line of sight to your roof. Confirming which network serves you is what decides the speeds and pricing available, so it is worth doing before you compare packages.
- Does the fixed wireless need line of sight to a tower? Yes. The wireless service points a small dish at the nearest NetDirect high site, so a clear signal path matters. A site survey or signal test confirms whether your location has usable line of sight, which is the honest way to know wireless will work rather than assuming it from a coverage map.
- What internet speed do I actually need? For a household streaming and video-calling, a modest uncapped line handles several devices at once, while a business running cloud apps or voice over the line benefits from a more consistent connection. NetDirect can match a speed to how many people and devices share the line, rather than selling the biggest number.
- Does the connection keep working during load-shedding? NetDirect says its network has alternate power at the towers, so the infrastructure stays up during outages. The connection at your end still needs the router, and on wireless the dish equipment, to have battery or UPS backup, so a small power buffer at home keeps you online through shorter stages.
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Commonly asked questions
What is NetDirect?
NetDirect Wireless Technology is a Cape Town internet provider established in 2012. It runs its own fixed-wireless network from high-site towers and resells fibre across Frogfoot, Octotel, Openserve, Vuma and Zoom, serving homes and businesses across the Western Cape, West Coast and Boland with no contracts or credit checks.
Does NetDirect cover areas outside the main cities?
Yes. Beyond the metro, NetDirect has expanded into smaller towns and semi-rural areas using fixed wireless, which is how it reaches places fibre networks have not prioritised. Whether your specific location is covered depends on line of sight to one of its towers, confirmed by a signal test.
Fibre or fixed wireless — which should I choose with NetDirect?
Where a fibre network is lit at your address, fibre is usually the more consistent choice. Where it is not, NetDirect’s fixed wireless is the practical alternative, provided there is a clear signal path to a tower. The team confirms which is available at your location before quoting, so the choice is based on what actually reaches you.