Jatan Telecom — Mitel and Gigaset telecoms distributor in Stellenbosch
Jatan Telecom is a South African telecommunications distributor established in 1994 and based on the Jatan Estate on the R44 outside Stellenbosch. It sells through the channel rather than to end users: Mitel business phone systems for SME and enterprise sites, supplied to a network of resellers and systems integrators, and, as the appointed official Gigaset distributor for South Africa and Sub-Saharan Africa, the Gigaset range of DECT handsets, cordless phones and IP base stations. If you are a business buyer, the practical use of this page is to find a Mitel reseller near you and to know which Gigaset handsets are supported locally.
Key facts
| Who they are | A telecommunications distributor founded in 1994, supplying resellers, systems integrators and communications partners across South Africa. It does not sell or install for end customers |
| Mitel | Long-standing Mitel distribution partner for SME and enterprise business communication systems; the website carries a “Find a Mitel reseller” page rather than a shop |
| Gigaset | Appointed official Gigaset distributor for South Africa and Sub-Saharan Africa. Listed models include the AS690HX and E630HX DECT handsets, the N530IP Pro DECT IP base station and the BasicLine IP range |
| Head office | Jatan Estate, R44 Strand Road, Stellenbosch, 7599 (GPS co-ordinates published on the contact page) |
| Coverage | National distribution from Stellenbosch, plus Sub-Saharan Africa for Gigaset |
| ICASA licence | Not applicable in the usual sense — Jatan Telecom distributes equipment and does not carry voice traffic. The reseller who installs your system, and the VoIP or SIP provider behind it, are the licensed parties to check |
| Pricing | Not published. Equipment is priced through resellers; ask your Mitel or Gigaset reseller for a quote that separates hardware from installation and licensing |
| Listed In | Phone System Providers · VoIP Providers · Fibre Internet Providers |
A channel distributor, so buy through a reseller
Jatan Telecom is the layer behind the reseller, not the company you sign a contract with. That matters for two things. First, support: warranty and firmware questions on Gigaset DECT handsets and Mitel systems route back through Jatan, which is why a reseller who buys from an official distributor is worth more than a grey import. Second, fit: Gigaset DECT is built for sites where staff move around a building — workshops, clinics, hospitality — while the Mitel range covers the desk-based office and larger multi-site estates. If you already have a hosted PBX, ask whether the handset you are being offered is on this distributor’s supported list; if you are starting from scratch, use the Mitel reseller finder on jatan-telecom.co.za and get the reseller to quote the full system. Compare the wider market in the cloud PBX directory.
Who Jatan Telecom is a fit for
- Businesses that want Gigaset DECT cordless handsets with local warranty and firmware support
- SME and enterprise sites being quoted a Mitel phone system by a reseller
- Resellers and integrators looking for an official South African distributor rather than a grey channel
How Jatan Telecom sits in the VoIP phones category
- 28 verified cloud PBX and business phone system providers on WhichVoIP; 12 carry a Google rating.
- No published Google rating for Jatan Telecom (12 of 28 in the category have one; median 36 reviews).
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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Compare cloud PBX and business phone system providers →Commonly asked questions
What does Jatan Telecom do?
It distributes telecommunications equipment to resellers and systems integrators across South Africa — Mitel business phone systems and, as the official regional distributor, Gigaset DECT and IP handsets. It has done so since 1994 and does not sell directly to end customers.
Where is Jatan Telecom based?
On the Jatan Estate, R44 Strand Road, Stellenbosch, 7599, in the Western Cape. The contact page publishes GPS co-ordinates for deliveries and collections.
Can I buy a phone system directly from Jatan Telecom?
No. Jatan Telecom is a channel distributor. Use the “Find a Mitel reseller” page on its website, or request quotes through WhichVoIP and verified providers will quote the equipment as part of a complete system.
How much do Jatan Telecom products cost?
Jatan Telecom does not publish a rate card. Prices are set by the reseller who supplies and installs the equipment, so ask for the handset or system hardware, the installation and any software licensing as separate figures when you compare quotes. Compare published prices or get up to 3 quotes.
Which Gigaset models does Jatan Telecom carry?
The website lists the AS690HX and E630HX DECT handsets, the N530IP Pro DECT IP base station and the BasicLine IP range. Because Jatan is the official Gigaset distributor for South Africa and Sub-Saharan Africa, these carry local warranty support.
Does a Gigaset or Mitel system work with a hosted PBX?
Gigaset IP base stations and Mitel IP handsets register to SIP platforms, but compatibility and provisioning depend on the hosted PBX provider. Ask your provider to confirm the exact model is on its supported-handset list before you buy.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 8 September 2026.