HostworX
HostworX is a South African hosting company that has traded for more than 20 years by its own account, and runs a productised voice line alongside its LiteSpeed web hosting: cloud hosted PBX plans with published Rand pricing, VoIP services and bulk SMS. Its hosted PBX starts at R459 a month on a per-call plan and climbs through SOHO tiers with SA-uncapped lines, each carrying more than 100 PBX features and managed support.
Key facts
| Founded | Exact year not publicly stated; the company describes itself as a 20+ year South African hosting business |
| ICASA Licensed | Not published on the company website; ask for the licence position on the voice service you are quoted |
| Starting Price | Hosted PBX: Per Call plan R459/month (4 extensions, 1 per-call line). SA-uncapped plans: SOHO 1 R689, SOHO 3 R1189, SOHO 5 R1749, SOHO 8 R2679 per month |
| Call rates | Per-call lines around R0.28/min to SA landlines and R0.30/min to mobiles, billed per second; uncapped lines carry up to 1,000 minutes of SA calls per trunk |
| Services | Cloud hosted PBX, VoIP and SIP trunks, bulk SMS, email hosting, LiteSpeed web hosting, domains, VPS and dedicated servers |
| Best For | Small businesses that want a managed hosted PBX with published pricing, especially those already hosting with the company |
| Coverage | National — cloud-delivered over fibre, fixed LTE or mobile LTE |
| Listed In | Cloud PBX Providers |
A hosting company’s PBX: the line choice decides the plan choice
HostworX structures its hosted PBX around the line type rather than the seat count. The per-call plan carries four concurrent calls billed per second, while the SOHO tiers swap in SA-uncapped trunks capped at 1,000 minutes each but limited to one call at a time per trunk. Which side of that trade-off wins depends entirely on your calling pattern, so pull last quarter’s phone bill before you pick a tier. The service itself runs over fibre, fixed LTE or mobile LTE anywhere in the country.
- Per-call or SA-uncapped lines?Heavy outbound to SA numbers favours uncapped trunks; bursty concurrent calling favours the per-call plan’s four simultaneous calls. Cost the two against your real call volumes.
- How many concurrent calls do I need?Each uncapped trunk carries one call at a time. A five-person sales team on the phone together needs SOHO 5, not SOHO 1 with more extensions.
- What does managed actually include?HostworX manages the PBX and includes one hour of maintenance per month free. Confirm what changes fall inside that hour and what gets billed.
- Does it keep working during load-shedding?The hosted platform stays online; calls continue for as long as your router and line have battery or UPS backup on site.
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Commonly asked questions
What does HostworX hosted PBX cost?
Published plans run from R459 a month for the Per Call plan (4 extensions, 1 per-call line, 4 concurrent calls) to R689 for SOHO 1, R1189 for SOHO 3, R1749 for SOHO 5 and R2679 for SOHO 8, where the number is the count of SA-uncapped lines. All plans carry the full feature set, including IVR, call routing, recording and voicemail.
Is HostworX a VoIP company or a hosting company?
Primarily a hosting company — LiteSpeed web hosting, domains and servers — that also runs a genuine productised voice line: cloud hosted PBX, VoIP trunks and bulk SMS, sold from the same store with published pricing.
Can I keep my number if I move to HostworX?
Yes, number porting is supported. Ask for the porting timeline and any once-off fee in your quote, and keep your old service live until the port completes.