Black Tie VoIP is a leading provider of VoIP and cloud-based telephony solutions in South Africa. With a focus on affordability, advanced features, and exceptional customer service, they empower businesses to modernise their communication systems while reducing costs.

From cloud PBX systems and mobile VoIP apps to SIP trunking and geographic numbers, Black Tie VoIP offers a comprehensive range of services tailored to meet the needs of businesses of all sizes. Their solutions are designed to enhance collaboration, improve efficiency, and provide seamless connectivity across multiple locations.

What services you can get from Black Tie VoIP

Black Tie VoIP provides a variety of services to help businesses optimise their communication systems. Their key offerings include:

Cloud PBX Solutions

Their cloud-based PBX systems allow businesses to share the same number across multiple locations and make free calls between branches. Key features include:

  • Custom dial plans and ring groups
  • Call transfer, conferencing, and music-on-hold
  • Hotdesking and follow-me functionality
  • Unlimited VoIP calls within South Africa

Mobile VoIP App

The mobile VoIP app enables employees to make and receive office calls on their Android devices. Features include:

  • Seamless integration with office systems
  • Easy setup with username and password
  • Mobility and flexibility for remote teams

SIP Trunking

Black Tie VoIP offers unlimited SIP trunks with no concurrency limits. Their trunk management system includes:

  • True-per-second billing
  • Local and international call rates
  • Integrated billing modules

Geographic and Cloud Numbers

Businesses can choose from a wide range of geographic numbers (e.g., 031, 021, 010) or 087 cloud numbers. These numbers can be activated instantly and used from anywhere, providing flexibility and accessibility.

Affordable VoIP Packages

Their VoIP packages are designed to suit different business needs, offering:

  • Single-user plans starting at R60 per month
  • Cloud PBX extensions for R99 per month
  • Customisable minute packages with rollover options

Ideal Customer Profile

Black Tie VoIP caters to a diverse range of businesses, including:

  • Small and Medium Enterprises (SMEs): Companies looking for affordable and scalable communication solutions.
  • Multi-Location Businesses: Organisations needing seamless connectivity between branches with cloud PBX systems.
  • Remote Teams: Businesses with remote or hybrid workforces that require mobile VoIP solutions.
  • Cost-Conscious Companies: Businesses aiming to reduce communication expenses without compromising on quality.
  • Customer-Focused Organisations: Companies seeking advanced call management features to enhance customer service.

Whether you’re a small business or a large enterprise, Black Tie VoIP provides the abilities and support needed to optimise your communication systems.

Customer Feedback

Black Tie VoIP is highly regarded for its reliable solutions and excellent customer service. Here’s what clients are saying:

  • Cost Savings: Many customers highlight the significant cost savings achieved through their affordable VoIP packages and true-per-second billing.
  • Ease of Use: Clients appreciate the user-friendly mobile app and online dashboard, which simplify call management and monitoring.
  • Advanced Features: Businesses value the comprehensive features of the cloud PBX system, including call transfer, conferencing, and music-on-hold.
  • Customer Support: The responsive and professional support team receives frequent praise for their assistance during setup and ongoing use.

Black Tie VoIP’s commitment to affordability, innovation, and customer satisfaction has earned them a loyal client base across South Africa.

Commonly Asked Questions

What makes Black Tie VoIP different from other providers?

Black Tie VoIP offers affordable, feature-rich VoIP solutions with true-per-second billing, advanced cloud PBX features, and a mobile app for seamless communication.

Can I use Black Tie VoIP for multiple locations?

Yes, their cloud PBX system allows businesses to share the same number across multiple locations and make free calls between branches.

Is the mobile app available for iOS?

Currently, the mobile VoIP app is only available for Android devices.

Are the VoIP packages scalable?

Absolutely. Black Tie VoIP offers flexible packages that can be customised to meet your business’s growing needs.

How do I get a geographic or cloud number?

You can choose a geographic number (e.g., 031, 021, 010) or an 087 cloud number, which can be activated instantly and used from anywhere.

Conclusion

Black Tie VoIP is transforming business communication in South Africa with its affordable and feature-rich VoIP solutions. From cloud PBX systems and mobile VoIP apps to SIP trunking and geographic numbers, they provide businesses with the abilities needed to enhance collaboration, improve efficiency, and reduce costs.

With a focus on innovation, scalability, and exceptional customer service, Black Tie VoIP is the ideal partner for businesses looking to modernise their communication systems. Whether you’re a small business or a large enterprise, their solutions are designed to meet your unique needs and help you succeed.