BizAI — AI receptionist add-on for a South African CRM
BizAI is a South African business software company that sells Voice Valet, an AI receptionist, as an add-on to its Smart CRM. Voice Valet answers calls, books appointments, hands callers to a person and logs every conversation into the CRM. It costs R999 a month excluding VAT with 100 AI-answered minutes, on top of a Smart CRM plan from R599, with a 30-day free trial and no contract.
Key facts
| Who they are | BizAI is a South African-built business platform combining a Smart CRM with AI tools. Its AI receptionist, Voice Valet, is sold as an add-on to the CRM rather than on its own. |
| What it does | Voice Valet answers calls, books appointments, transfers callers to a person, sends messages and keeps transcripts, with each call recorded against the contact in the CRM. Up to six calls can be handled at once. |
| Pricing | Published, excluding VAT. Voice Valet R999 a month (R1,149 including VAT) with 100 AI-answered minutes, then R3.50 a minute (R3 on Enterprise), plus a Smart CRM plan: Starter R599 (3 users), Growth R1,850 (10 users), Business R3,400 (20 users, includes the voice receptionist with 500 minutes) or Enterprise R7,500 (50 users, 1,000 minutes). Extra numbers cost R20 a month. |
| Contract and trial | Month-to-month with no contract or cancellation fee, a 30-day free trial with no credit card, and a 30-day money-back guarantee. |
| Setup | Free self-setup, or done-for-you setup at R850 an hour excluding VAT. |
| ICASA licence | No ICASA reference is published. BizAI provides answering software and a CRM rather than a phone network; ask at sign-up how calls reach Voice Valet from your existing number. |
| Listed In | AI Voice Agent Providers |
An AI receptionist that lives inside the CRM
BizAI’s pitch is that the receptionist and the customer record are the same system: every call Voice Valet answers lands in the Smart CRM as a contact, a note or a booking. That makes it attractive to businesses that want a CRM anyway, and the entry cost is modest at R999 for the voice add-on plus R599 for the Starter CRM, both excluding VAT. The catch is the minute allowance: 100 AI-answered minutes is small, and at R3.50 a minute beyond it a busy line adds up quickly, so a business taking many calls should look at the Business plan, which bundles 500 minutes, or Enterprise with 1,000. Month-to-month terms, a 30-day free trial without a card and a 30-day money-back guarantee keep the risk of trying it low.
Who BizAI is a fit for
- Small businesses that want a CRM and an AI receptionist in one system
- Teams with modest call volumes that fit the included minutes
- Owners who want to try before paying, with no card and no contract
How BizAI sits in the AI voice agent category
- 7 verified AI receptionist and voice agent providers on WhichVoIP; 1 carry a Google rating.
- No published Google rating for BizAI (1 of 7 in the category have one; median 9 reviews).
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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BizAI bundles its AI receptionist with a CRM, while other providers sell the receptionist on its own or as a managed service. WhichVoIP’s comparison puts the reviewed options side by side on minutes, languages and price.
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Compare AI voice agents →Commonly asked questions
How much does an AI receptionist through BizAI cost?
BizAI publishes Voice Valet at R999 a month excluding VAT with 100 AI-answered minutes (sampled 27 September 2026), then R3.50 a minute, added to a Smart CRM plan from R599 a month excluding VAT. At quote stage, estimate your monthly call minutes: the Business plan at R3,400 includes 500 minutes and may work out cheaper for busier lines. Compare published prices or request an AI pilot.
Can I buy BizAI’s AI receptionist without the CRM?
No. Voice Valet is sold as an add-on to a Smart CRM plan, the cheapest of which is Starter at R599 a month excluding VAT.
Does BizAI require a contract?
No. Plans are month-to-month with no cancellation fee, and there is a 30-day free trial with no credit card and a 30-day money-back guarantee.
How many calls can BizAI answer at once?
Up to six simultaneous calls, according to BizAI’s Voice Valet page.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are taken from the provider’s public website, sampled 27 to 30 September 2026.