AI Automated Solutions — AI callers and business automation from Bellville, Cape Town
AI Automated Solutions (Pty) Ltd is a Bellville, Cape Town company that builds AI agents for South African businesses, including AI callers that answer inbound calls, make outbound follow-up calls and send a summary of each call to WhatsApp or the CRM. Voice is one part of a wider automation service that also covers WhatsApp chatbots, CRM pipelines, document workflows and dashboards. Plans are published from R2,500 a month excluding VAT, and the first plan that includes an AI agent costs R5,000 a month.
Key facts
| Who they are | AI Automated Solutions (Pty) Ltd, based in Hoheizen, Bellville, in Cape Town. Its PAIA manual, dated 4 June 2026, names Evert Vorster as chief executive and Information Officer. Sales and support run by phone on 067 158 9421 and by WhatsApp. |
| What it does | Builds AI caller agents that take inbound calls as a receptionist and make outbound follow-up calls, then send the call summary and next steps to WhatsApp or the CRM. Its AI receptionists book appointments, and a call the agent should not handle is handed to a person with the transcript and context. The same team builds WhatsApp and web chat agents, agents that answer from a company’s own documents, and quote, e-signature and payment flows. |
| Languages | Not published. The website does not say which languages the AI caller speaks, so ask for a test call in the languages your callers use before you sign. |
| Technology | Built on third-party AI and voice platforms the company names, among them ElevenLabs, Vapi, Retell AI, Voiceflow, OpenAI and Twilio, with GoHighLevel among its CRM tools. Listed integrations include HubSpot, Pipedrive and Zoho CRMs, calendars, Stripe and Payfast payments, and databases through APIs and webhooks. |
| Data and POPIA | Describes its work as POPIA-aware and publishes a PAIA manual and privacy notice. The manual says some of the CRM, messaging, telephony and cloud providers it uses may process or store personal information outside South Africa. |
| Who it’s for | Businesses that want phone calls, WhatsApp enquiries and CRM follow-up handled as one automated system rather than buying a stand-alone receptionist, and firms with several systems to connect, for which it also sells dedicated AI developer time. |
| ICASA licence | No ICASA reference is published. AI Automated Solutions builds on third-party telephony platforms rather than selling lines or carrying calls itself, so ask which number the AI caller answers on and how calls reach it from your current provider. |
| Pricing | Published, all excluding VAT. Platform plans billed monthly: Foundation R2,500 (CRM and light automation, no AI agent); AI Agent R5,000 (adds one AI agent or advanced automation layer); Automation Scale R8,000; Ultimate R12,500. Annual billing is about 17% lower. Dedicated AI developer plans start at R15,000 a month for 20 hours a week. No per-minute voice rate is published, and the final price depends on scope, usage and AI credits. 7-day free trial, 30-day money-back guarantee. |
| Listed In | AI Voice Agent Providers |
An automation agency that sells voice as one module, not by the minute
Most AI receptionists sold in South Africa charge for talk-time. AI Automated Solutions does not publish it that way: its plans are monthly fees for a CRM and automation platform, and an AI agent first appears in the R5,000 AI Agent plan, which covers one agent or one advanced automation layer. A separate AI agents page puts most agent builds between R2,500 and R26,000 a month, a typical build at R14,900 and complex multi-system agents at R50,000 or more, and the pricing small print says the final figure depends on scope, integrations, usage and AI credits. For a buyer who only wants calls answered, the cost of the voice agent itself is quoted rather than listed, so ask for the call-handling cost on its own and what happens to it when call volumes rise. Where the company is stronger is joining things up: the call summary lands in WhatsApp or the CRM, reminders and follow-ups run from the same system, and the team gives about seven days as its typical time to go live. The 7-day free trial and 30-day money-back guarantee keep the cost of finding out low.
Who AI Automated Solutions is a fit for
- Businesses that want inbound calls, WhatsApp enquiries and CRM follow-up running as one pipeline
- Teams on HubSpot, Pipedrive, Zoho or GoHighLevel that want call outcomes written straight into the CRM
- Firms with several systems to connect that would rather rent AI developer hours than hire
How AI Automated Solutions sits in the AI voice agent category
- 13 verified AI receptionist and voice agent providers on WhichVoIP; 3 carry a Google rating.
- Google 4.9 from 18 reviews — rank 2 of 3 of rated providers in the category (1 rate higher).
- Category median is 10 reviews, so this is an above-average sample.
Computed from the WhichVoIP provider register; refreshes as ratings and reviews change.
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AI voice services sold in South Africa run from per-minute receptionists to agencies that build a custom agent into your systems. WhichVoIP’s comparison sets the reviewed services side by side on languages, pricing model, calendar and CRM connections, and whether they answer on your existing number.
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Compare AI voice agents →Commonly asked questions
How much does AI Automated Solutions cost?
Platform plans start at R2,500 a month excluding VAT (sampled 23 October 2026), but that Foundation plan is CRM and light automation. The first plan with an AI agent is AI Agent at R5,000 a month, followed by Automation Scale at R8,000 and Ultimate at R12,500, and annual billing is about 17% lower. No per-minute voice rate is published and the final price depends on scope, usage and AI credits, so ask for a written quote based on the number of calls you expect each month. Compare published prices or get up to 3 quotes.
Which languages does the AI caller speak?
The website does not say. If your callers speak Afrikaans, isiZulu, isiXhosa or another language, ask AI Automated Solutions for a test call in that language before you commit, and confirm what the agent does when it cannot understand a caller.
Can AI Automated Solutions answer calls and make outbound calls?
Yes. Its AI caller agents handle inbound reception and outbound follow-up calls, send a summary and next steps to WhatsApp or the CRM after each call, and hand a call to a person, with the transcript, when it needs one. Its AI receptionists also book appointments.
Is there a contract or a free trial?
Every plan comes with a 7-day free trial that needs no card and a 30-day money-back guarantee, and the company says no long-term contract is required.
Does AI Automated Solutions keep data in South Africa?
Not necessarily. Its PAIA manual says some of the CRM, messaging, telephony and cloud providers it uses may process or store personal information outside South Africa. If call recordings or patient and client details must stay local, ask which platforms your agent would run on and where they host data.
Where is AI Automated Solutions based?
AI Automated Solutions (Pty) Ltd is based in Hoheizen, Bellville, in Cape Town, and can be reached on 067 158 9421 or by WhatsApp.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 23 October 2026.