Founded by Ben Maddison and Edward Lawrence, Workonline Communications has consistently focused on enhancing Africa’s internet infrastructure. The company’s mission is to be the most valued and trusted provider of communication solutions to its clients and business partners. With a commitment to innovation and agility, Workonline designs bespoke technical and commercial solutions, ensuring clients receive services tailored to their specific needs. Operating multiple Points of Presence (PoPs) across Africa, Europe, and Asia, the company maintains a robust and resilient global network.

Services

Workonline Communications offers a comprehensive suite of services designed to meet the diverse connectivity requirements of its clients:

IP Transit

As one of Africa’s leading IP transit providers, Workonline operates an autonomous system (AS 37271) with a consistent global routing policy. This ensures direct connectivity to both African and global internet destinations through optimal routes. The company’s IP transit services are dual-stacked, supporting both IPv4 and IPv6, and come with customizable Service Level Agreements (SLAs) to meet stringent and specialized client needs.

Ethernet Transport Services

Workonline Communications provides metropolitan, national, and international Ethernet transport services, offering VLAN transparency and any-to-any connectivity to high-traffic locations. These services are ideal for business-critical global connectivity and are backed by stringent, technically detailed SLAs. The company’s network is managed by a team of highly skilled engineers, ensuring optimal performance and reliability.

Remote Peering

To facilitate efficient traffic exchange, Workonline offers remote peering services to major Internet Exchanges (IXs) in Africa, Europe, and Asia. Clients can connect to leading IXs such as AMS-IX (Netherlands), DE-CIX Frankfurt (Germany), LINX (United Kingdom), and others, enabling improved network performance and reduced latency.

Remote Cloud Connect L2 Services

Recognizing the growing demand for cloud services, Workonline provides Remote Cloud Connect solutions. This service offers low-latency connections to global cloud platforms, including Google Cloud, AWS Direct Connect, Microsoft Azure ExpressRoute, Oracle, and IBM. Delivered over dedicated Ethernet Virtual Private Line (EVPL) services, clients benefit from secure and reliable access to their cloud resources.

Colocation Services

Workonline offers colocation services in strategic African locations, providing clients with secure and reliable infrastructure to house their critical equipment. These facilities are designed to meet global standards, ensuring optimal performance and uptime for hosted services.

Ideal Customer Profile

Workonline Communications caters to a broad spectrum of clients who require robust and scalable connectivity solutions:

  • Internet Service Providers (ISPs): ISPs seeking high-quality IP transit and transport services to enhance their service offerings and expand their reach.
  • Content Distribution Networks (CDNs): CDNs aiming for efficient content delivery with minimal latency across African and global audiences.
  • Mobile Network Operators (MNOs): MNOs requiring reliable backhaul and peering services to support their mobile data networks.
  • Global Carriers: International carriers looking to extend their network presence into the African continent through dependable partnerships.
  • Enterprises: Businesses in need of secure and scalable connectivity solutions, including cloud access and private networking, to support their operations.

Customer Feedback

While specific customer reviews for Workonline Communications are not readily available in public forums, the company’s collaborations and partnerships speak volumes about its reputation in the industry. For instance, VO Connect, a South African connectivity provider, partnered with Workonline to enhance its network services. VO Connect’s Managing Director, Justin Mackenzie, highlighted the alignment in culture and commitment to service excellence between the two organizations, emphasizing Workonline’s flexibility and customer-centric approach.

Similarly, TooMuchWifi, an initiative focused on providing affordable internet access to underserved communities in South Africa, collaborated with Workonline to expand its reach. This partnership underscores Workonline’s dedication to empowering local populations with reliable and affordable internet access.

FAQs

Q1: What regions does Workonline Communications serve?

A1: Workonline Communications operates across Africa, with multiple Points of Presence (PoPs) in countries such as South Africa, Kenya, Nigeria, and Ghana. The company also maintains a presence in key international hubs across Europe and Asia.

Q2: Does Workonline offer IPv6 support?

A2: Yes, all IP transit services provided by Workonline are dual-stacked, supporting both IPv4 and IPv6. The company is committed to promoting IPv6 adoption across the African region.

Q3: What measures does Workonline take to ensure network security?

A3: Workonline was the first African network to implement all four actions of the Mutually Agreed Norms for Routing Security (MANRS) routing manifesto. Additionally, the company has deployed Resource Public Key Infrastructure (RPKI) Route Origin Validation (ROV) to enhance