Unicom Voice and Vision is a dedicated unified telecommunications company committed to delivering top-tier voice, data, ISP, and fibre communication solutions throughout South Africa. With over 35 years of experience in the Information and Communications Technology (ICT) sector, the company’s mission is to provide exceptional service and quality, always prioritising the customer’s needs. Their core values include integrity, innovation, and customer satisfaction, ensuring businesses and individuals receive cutting-edge communication solutions tailored to their unique requirements.
Services
Unicom Voice and Vision offers a comprehensive range of telecommunications services designed to enhance connectivity, communication efficiency, and cost savings. Their services include:
IP PBX Solutions
The company provides advanced IP PBX systems, enabling businesses to streamline internal and external communication. These solutions integrate seamlessly with VoIP, offering superior call quality, enhanced security, and cost-effective scalability.
VoIP Connectivity
Unicom Voice and Vision delivers VoIP (Voice over Internet Protocol) solutions, allowing users to make high-quality calls over the internet. This service significantly reduces call costs, particularly for businesses requiring reliable communication across multiple locations.
Fibre Internet & ISP Services
Providing high-speed fibre internet with robust ISP services, Unicom Voice and Vision ensures businesses and residential users benefit from reliable, low-latency connections tailored to their data needs.
Cloud-Based PBX Systems
With cloud-hosted PBX services, clients can enjoy feature-rich, flexible phone systems that adapt to their growing business needs. This eliminates the need for expensive on-site hardware while ensuring seamless scalability.
Telecommunications Infrastructure
The company specialises in the installation, maintenance, and optimisation of telecom infrastructure, including network cabling, Wi-Fi solutions, and system integrations to enhance productivity.
Ideal Customer Profile
Unicom Voice and Vision serves a diverse clientele, ensuring seamless and cost-effective communication solutions for various sectors:
- Small to Large Businesses – Companies seeking scalable IP PBX, VoIP, and fibre solutions to enhance productivity and reduce costs.
- Call Centres & Customer Support Teams – Businesses requiring high-quality VoIP and cloud PBX services for efficient operations.
- Remote Workers & Freelancers – Professionals needing stable VoIP connectivity and ISP services to support remote work.
- Residential Users – Households looking for reliable fibre internet and VoIP services for everyday communication needs.
Customer Feedback
Customer satisfaction is a priority for Unicom Voice and Vision, with many clients praising their exceptional service and reliable solutions. Reviews highlight:
- Reliable and Cost-Effective Solutions – Customers appreciate the affordability and efficiency of Unicom Voice and Vision’s VoIP and fibre internet services.
- Exceptional Customer Support – Many users commend the responsive and knowledgeable support team, ensuring swift issue resolution.
- High-Quality Call Clarity – Businesses and individuals alike benefit from crystal-clear voice quality on all VoIP services.
- Seamless Installations – The company receives positive feedback on its hassle-free setup and installation processes.
While the majority of feedback is positive, some customers express a desire for expanded coverage in rural areas, a challenge the company is actively working to address.
FAQs
1. How does VoIP work, and is it reliable?
VoIP technology allows users to make phone calls over the internet instead of traditional phone lines. Unicom Voice and Vision’s VoIP services ensure high reliability, clear call quality, and cost savings, making it an excellent alternative to conventional telephony.
2. What are the advantages of an IP PBX system?
An IP PBX system offers businesses cost-efficient communication, enhanced call management, scalability, and integration with VoIP services for seamless operations.
3. Do I need special equipment for VoIP services?
To use VoIP, customers need a stable internet connection and a compatible device (such as VoIP phones, softphones, or a PBX system). Unicom Voice and Vision provides expert guidance on the best setup for each client.
4. How fast is the fibre internet provided by Unicom Voice and Vision?
Fibre internet speeds vary based on the chosen package, with options tailored for both residential and business needs. The company ensures low latency and high uptime for optimal performance.
5. What kind of support does Unicom Voice and Vision offer?
The company provides 24/7 customer support, assisting with installation, troubleshooting, and ongoing service optimisation.
