Stellar Technologies is a prominent service provider specialising in business and work-from-home communications products and services. Headquartered in Centurion, South Africa, the company has established strategic partnerships with leading infrastructure providers, enabling the delivery of services nationwide at competitive prices. Stellar Technologies is committed to offering an extraordinary customer experience, focusing on quality and cost-effective internet, voice, and digital marketing solutions.

Services

Stellar Technologies provides a diverse range of services designed to meet the varying needs of its clientele:

Connectivity

  • Fibre: Offers business connectivity with speeds ranging from 10Mbps to 10Gbps, available in both broadband and dedicated options.
  • Wireless: Provides wireless solutions for areas where fibre connectivity may not be feasible, ensuring uninterrupted internet access.
  • Fixed LTE: Delivers reliable LTE services as an alternative to traditional wired connections, suitable for both urban and remote locations.
  • APN: Offers Access Point Name services to manage mobile data connectivity efficiently.

Voice Services

  • VoIP: Voice over Internet Protocol services facilitate cost-effective and high-quality voice communications.
  • Call Centre Solutions: Tailored solutions to enhance call centre operations, improving customer engagement and operational efficiency.
  • Unified Communications: Integrates various communication platforms into a single, cohesive system, streamlining business communications.

Hosting

  • Co-Location: Provides server co-location options, ranging from 2U spaces to full rack hosting, ensuring secure and scalable hosting solutions.

Security

  • Firewall: Implements Fortinet firewall solutions, rapidly deployed to ensure consistent and robust security measures.

Business Solutions

  • Network as a Service (NaaS): Offers scalable network solutions without the need for significant upfront investments.
  • Platform as a Service (PaaS): Provides platforms that allow customers to develop, run, and manage applications without the complexity of building and maintaining infrastructure.
  • Service Level Agreements (SLAs): Ensures defined levels of service, providing clients with confidence in service delivery and support.

Ideal Customer Profile

Stellar Technologies caters to a broad spectrum of clients, including:

  • Businesses: Organisations seeking reliable and scalable ICT solutions to support their operations, enhance communication, and ensure data security.
  • Remote Workers: Individuals requiring stable and secure connectivity solutions to maintain productivity while working from home.
  • Resellers and Partners: Businesses looking to expand their service offerings through reseller, dealer, or referral partnerships with Stellar Technologies.

Customer Feedback

While specific customer reviews for Stellar Technologies are limited, the company’s emphasis on effective communication and a client-oriented service delivery framework suggests a strong commitment to customer satisfaction. Prospective clients are encouraged to contact Stellar Technologies directly to learn more about customer experiences and testimonials.

FAQs

  1. Do I need dedicated or broadband business fibre?
    A dedicated link allocates a specific amount of bandwidth exclusively to you, ensuring consistent performance. In contrast, a broadband link shares bandwidth among multiple users, which may result in variable speeds.
  2. Should I choose a cloud or onsite PBX?
    A cloud-based PBX offers benefits such as lower costs, no need for custom infrastructure, and eliminates the risk associated with physical hardware, like damage or theft.
  3. How do I become a reseller?
    To become a reseller, send your details to the business partner team via email at sales@stellartechnologies.co.za. A team member will provide additional requirements to join the Stellar experience.
  4. What is contention ratio?
    Contention ratio refers to the potential maximum demand compared to the actual bandwidth available. For example, a broadband connection with a contention ratio of 1:10 means the available bandwidth is shared among ten users.
  5. Is there a portal to manage my extensions?
    Yes, if you are on the Stellar PBX platform, you can manage your telephone extensions by visiting pbx.stellartechnologies.co.za. Here, you can add, remove, or make changes to extensions.
  6. Can I pay my account via debit order?
    To set up a debit order for your account, please email debtors@stellartechnologies.co.za. The accounts team will provide a debit order mandate to ensure your account is debited monthly.

Stellar Technologies remains dedicated to delivering innovative ICT solutions, empowering clients to thrive in an increasingly digital world.