SBS Group — unified communications and cloud PBX provider in South Africa
SBS Group is a South African technology partner selling unified communications alongside managed print, networking, fibre and connectivity, energy solutions, CCTV and video conferencing. The company describes itself as thirty years a trusted technology partner, though it publishes no founding year to anchor that. The technology-partner model is the point here: a business buys the phones as one line item within a broader managed relationship rather than shopping for telephony on its own.
Key facts
| Who they are | A South African managed technology company selling unified communications within a wider portfolio that spans print, connectivity, security and power |
| Voice services | Unified communications, listed as a distinct service line. The site does not break out hosted PBX, SIP trunking or contact centre features, so establish exactly what is included before comparing quotes |
| Also offers | Managed print solutions, energy solutions, CCTV and access control, networking and security, fibre and connectivity, Microsoft SaaS, video conferencing and education solutions |
| Head office | Not published on the company website |
| Coverage | Not published as a footprint or a branch list |
| ICASA licence | No ICASA reference is published. For a unified communications provider an ECS licence is the relevant category, and it is often held by the underlying platform partner |
| Pricing | Quote-based. Nothing is published, which is normal for a managed-services relationship priced across several service lines at once |
| Established | Not publicly stated. The site claims thirty years as a technology partner but gives no founding year, so WhichVoIP does not publish one |
| Listed In | Cloud PBX Providers |
Ask what unified communications means here
Unified communications is a category label, not a product specification, and SBS Group uses it without breaking out what sits underneath. That is worth pressing on before you compare quotes, because the term legitimately covers everything from a hosted PBX with softphones to a Microsoft Teams calling deployment, and those are very different buys with different costs and lock-in. Given that Microsoft SaaS and video conferencing both appear elsewhere in the portfolio, a Teams-centred answer is plausible, but plausible is not verified and WhichVoIP will not state it as fact. The broader managed-technology model does suit a business that wants print, connectivity, security and phones under one agreement. Get the voice scope in writing first. Compare alternatives in the cloud PBX directory.
Who SBS Group is a fit for
- Businesses buying phones inside a wider managed technology agreement
- Offices consolidating print, connectivity and security with one partner
- Companies adding voice to an existing Microsoft-centred environment
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Ask SBS Group to specify the voice product before anything else. Establish how many extensions you need, whether the platform is a hosted PBX or Microsoft-based calling, whether numbers can be ported, and how the telephony charge is separated from the rest of the managed services bill.
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Weigh up the alternatives
Weigh these top-rated South African business telecoms providers side by side, ranked by WhichVoIP score.
Compare Cloud PBX providers →Commonly asked questions
What exactly is included in unified communications here?
The site names unified communications as a service line but does not detail the components. Ask whether that means a hosted PBX, SIP trunking, Microsoft Teams calling or a combination, since the answer changes both the price and how easily you could move providers later.
How long has SBS Group been trading?
The site claims thirty years as a trusted technology partner but publishes no founding year, so WhichVoIP does not state one. Ask for the company registration details if trading history matters to your scoring.
Does SBS Group supply connectivity as well?
Yes. Fibre and connectivity are listed alongside networking and security, so the line carrying the calls can come from the same supplier. That removes the usual finger-pointing when call quality drops.
Is there a contact centre offering?
Nothing on the site specifically names contact centre or agent-seat functionality. If you need queueing, agent reporting or wallboards, confirm those explicitly rather than assuming they are covered by the unified communications label.
What does it cost?
No pricing is published. Managed technology agreements usually bundle several service lines, so ask for the telephony charge itemised separately, along with per-minute call rates and any handset costs.
Where is SBS Group based?
No street address is published on the site. Ask which office would service your account and whether on-site support is included in the agreement or billed separately.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.