PureGroup SA — hosted switchboard, PBX and business fibre
PureGroup SA sells business voice, connectivity and office automation from branches around South Africa, with more than a decade behind it. Its range runs from a hosted switchboard and on-site PBX through fully managed IT and fibre to backup power sized for a phone system — which is a more practical combination than it first sounds in a country with an unreliable grid.
Key facts
| Who they are | PureGroup SA, a South African business communications and office automation group with branches nationwide and, in its own words, a track record spanning over a decade. |
| Listing history | This listing was created under the name PureVoice. The business trades as PureGroup SA. The two were tied together by the switchboard number already held in this listing’s own record, which matches the one published on the company website and on every one of its seven Google branch profiles. |
| Voice | Hosted switchboard, on-site PBX and voice services — the original core of the business, since expanded. |
| Connectivity | Business connectivity including FTTH, FTTB and microwave, custom-designed per business rather than sold as fixed packages. |
| Also offers | Fully managed bespoke IT services and office automation. |
| Backup power | Plug-and-play 1 kVA and 2 kVA units for telephony, POS, internet, Wi-Fi and servers, plus larger 3, 5, 8 and 15 kVA wall-mounted inverters with lithium-ion batteries and solar integration, in single and three-phase. |
| Head office | Building 9, Greenstone Hill Office Park, 24 Emerald Boulevard, Edenvale, Gauteng — the first branch listed on the company’s own footprint page, and an exact match for the address on its Johannesburg Google profile. |
| Branches | Six, all published by the company: Gauteng (Edenvale) · Western Cape (13 Upper Camp Road, Maitland) · Cape Winelands (20 Krige Street, Stellenbosch) · KwaZulu-Natal (Unit 3A Knightsbridge, 16 Westville Road, Westville) · Port Elizabeth (172 Circular Drive, Lorraine) · Southern Cape (9B Fairview Office Park, 1st Street, George). |
| Customer ratings — every branch | PureGroup runs a separate Google profile per branch, all on one switchboard number, and they differ a lot. All seven, as sampled: Port Elizabeth 2.8 (16 reviews) · Cape Town 3.2 (5) · Durban 3.4 (5) · Winelands 5.0 (1) · a second profile at 5.0 (1) · Johannesburg — no reviews · and one older profile simply named “PureGroup”, marked permanently closed, at 4.2 (5). The card above shows Port Elizabeth because it is the only branch with a meaningful sample — the head-office profile in Edenvale carries no reviews at all, and two branches rest on a single review each. Service here is branch-level, so ask which branch will carry your account and judge that one. WhichVoIP does not average profiles into a figure that exists nowhere on Google. |
| Pricing | Quote-based. The company describes packages tiered to business size but publishes no rate card. |
| Listed In | Cloud PBX Providers |
Phones, the line under them, and the power under that
The combination here is the interesting part. A hosted switchboard depends on the internet line, and in South Africa the internet line depends on whether there is power at the premises, so a business that buys voice, fibre and an inverter from three different suppliers ends up owning the integration risk itself. PureGroup sells all three, and sizes the small units specifically for telephony, POS and network equipment rather than for the whole building. Worth pressing on two points: the branch structure means service quality is local, and the Google profiles vary meaningfully by branch, so ask which one will actually carry your account. Pricing is quoted rather than published, so ask for the voice, fibre and power elements to be itemised.
Who PureGroup SA is a fit for
- Businesses wanting voice, fibre and backup power from one supplier and one contract
- Offices where load shedding takes the phones down and a sized inverter would fix it
- Companies replacing an on-site PBX that also want managed IT under the same roof
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Compare Cloud PBX providers →Commonly asked questions
Is PureGroup SA the same company as PureVoice?
This listing was created under the name PureVoice and the business trades as PureGroup SA. The two are tied by that same switchboard number, published both on the company website and on all seven of its Google branch profiles.
What voice services does PureGroup offer?
A hosted switchboard, on-site PBX and voice services, alongside managed IT, office automation, business connectivity and backup power.
Why does the rating say “Port Elizabeth branch”?
Because PureGroup runs a separate Google profile for each branch and they differ a lot, from 2.8 to 5.0. Port Elizabeth is the only one with a meaningful sample at 16 reviews; the Edenvale head office has none, and two branches rest on a single review each. Every branch figure is listed in the key facts so you can see the spread, and WhichVoIP will not average them into a number that exists nowhere on Google.
Which branch would serve my business?
That depends on your location, and it matters more here than with most providers. Service is delivered branch by branch and the Google profiles differ substantially, so ask which branch will carry your account and judge that branch rather than the group.
Can PureGroup keep our phones running during load shedding?
It sells inverters sized for telephony, POS, internet and servers, from 1 kVA plug-and-play units to 15 kVA wall-mounted systems with lithium-ion batteries and solar integration. Ask for the runtime to be specified for your actual equipment.
What does it cost?
PureGroup does not publish a rate card. Ask for the voice, connectivity and power elements to be quoted separately so you can compare each against the market.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 1 August 2026.