Pixel Voice Technology — cloud PBX and call centre provider in Cape Town
Pixel Voice Technology works from Anderson Street in Goodwood, Cape Town, and sells a call centre platform rather than ordinary desk telephony. Its Ezi-Dialer product runs predictive, power and progressive dialling with campaign management and real-time reporting, sitting on SIP trunks built for high-volume traffic across local and international routes. Pricing starts at R75 per user a month on a pay-as-you-go footing and R520.50 per user on the core package.
Key facts
| Who they are | A Cape Town voice provider built around outbound call centre operations rather than office telephony, selling a dialler platform with the SIP capacity behind it |
| Voice services | Ezi-Dialer with predictive, power and progressive dialling modes, campaign management, real-time analytics and reporting, SIP trunks for high-volume traffic, and call centre solutions |
| Also offers | Local South African routing and international route capability for outbound campaigns |
| Head office | Not published consistently. The site footer gives 118 Anderson Street, Goodwood, Cape Town, while the company’s Google profile lists 23 Anderson Street, Townsend Estate. Confirm which address handles your account |
| Coverage | Local South African routing with international routes available. No regional footprint applies, since the platform is delivered over the internet |
| ICASA licence | No ICASA reference is published. For a provider carrying high-volume outbound traffic the licence position is worth establishing directly, since dialling campaigns attract regulatory attention |
| Pricing | Published in part: from R75 per user per month on pay-as-you-go and from R520.50 per user per month on the core package. All-in-one and uncapped options are referenced without figures, and the site does not state what each tier includes |
| Package detail | Four package shapes are named, pay-as-you-go, core, all-in-one and uncapped, but the features and call volumes attached to each are not published. Get that in writing before committing seats |
| Listed In | Cloud PBX Providers |
A dialler is a different purchase from a phone system
If you need six desk extensions and a voicemail box, this is the wrong supplier and a general hosted PBX provider will serve you better. Pixel Voice sells the machinery of outbound calling: predictive dialling that calls ahead of your agents, power and progressive modes for lists that need pacing, campaign management and reporting that tells you what the floor actually did today. The published spread from R75 to R520.50 per user is wide, and the site does not say what separates the tiers, so that gap is the first thing to close in a conversation. Ask about concurrent call capacity rather than seat count, since concurrency is what constrains a dialler. Two different addresses appear across the site and the Google profile, which is worth clarifying too. Compare general voice providers in the cloud PBX directory.
Who Pixel Voice Technology is a fit for
- Outbound call centres running predictive or power dialling campaigns
- Operations needing high-volume SIP capacity on local and international routes
- Teams that need campaign reporting rather than desk-phone features
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Compare Cloud PBX providers →Commonly asked questions
What is the difference between predictive, power and progressive dialling?
Predictive dialling calls ahead of agent availability to minimise idle time, power dialling places calls at a fixed rate per agent, and progressive dialling places one call as each agent becomes free. Predictive maximises throughput but risks abandoned calls, so the right mode depends on your list and your compliance position.
What does Ezi-Dialer cost?
Published entry pricing is from R75 per user per month on pay-as-you-go and from R520.50 per user on the core package. All-in-one and uncapped options are referenced without figures, and the site does not state what each tier includes, so get that in writing.
Is Pixel Voice suitable for an ordinary office?
Not really. The product is built around outbound campaign calling rather than desk extensions and voicemail. A business wanting a straightforward phone system should compare general hosted PBX providers instead.
Which address is the real one?
The site footer gives 118 Anderson Street, Goodwood, while the Google profile lists 23 Anderson Street, Townsend Estate, Cape Town. Both are in the same area. Ask which office handles your account.
Can Pixel Voice handle international calling?
The site states local South African routing plus international route capability. Ask which specific destinations you can dial, what the per-minute rates are for each, and what the answer-seizure ratio looks like on those routes.
How long has Pixel Voice been trading?
No founding year is published, so WhichVoIP does not state one. The site carries a 2026 copyright, confirming current operation rather than trading history.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 28 July 2026.