Othos Telecom — Cloud PBX & VoIP provider in South Africa
Othos Telecom is a Cape Town cloud telephony operator that runs a full-featured hosted phone system on Amazon Web Services, sold on a clear three-tier plan structure from R149 a month with no contracts, setup fees or hardware costs. Based in Paarden Eiland and ICASA-licensed, it serves South African SMEs and mid-market businesses and carries a perfect Google review feed at meaningful volume. The appeal is enterprise PBX scope at SME pricing, delivered month-to-month.
Key facts
| Who they are | A Cape Town cloud telephony operator, ICASA-licensed, running a hosted phone system for South African businesses |
| Voice services | Cloud PBX with the full telephony feature set — IVR, queues, call recording, mobile and desktop apps |
| Platform | Hosted on Amazon Web Services; per-second billing on calls |
| Head office | 20 Cumberland Road, Paarden Eiland, Cape Town |
| Coverage | National (internet-dependent) |
| ICASA licence | Publicly cited as an ICASA-licensed Tier 1 operator; confirm the exact ECS/ECNS record at register.icasa.org.za if procurement requires it |
| Pricing | Starter R149/month (3 users), SMB R399/month (up to 10), Enterprise R649/month (20 users); calls R0.39/min to mobile, R0.29/min to landline. Month-to-month, no setup fees, no hardware costs |
| Listed In | Cloud PBX Providers |
Othos runs an enterprise-grade phone system on a hyperscaler at small-business prices
Othos hosts its cloud PBX on Amazon Web Services and prices it per user per month on three tiers from R149, with the full telephony feature set — IVR, queues, call recording, operator panel and mobile apps — available from the entry plan. Because it is hosted, the system rides your internet line, so the connection at each site shapes call quality. The commercial model is deliberately low-friction: month-to-month, no setup fees and no hardware costs, which suits a business that wants to trial and scale without a capital outlay. Worth confirming at quote is which AWS region your workload sits in and the SLA wording behind the uptime claim.
Who Othos is a fit for
- SMEs and mid-market teams wanting a full-featured cloud phone system on a clear three-tier plan from R149 a month.
- Businesses that prefer month-to-month with no setup fee or hardware spend over a long hardware-backed contract.
- Buyers who value a strong, high-volume public review record when shortlisting a South African voice provider.
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Compare Cloud PBX providers →Commonly asked questions
How much does Othos Telecom cost?
Othos is priced per user per month on three tiers: Starter R149 (3 users), SMB R399 (up to 10 users) and Enterprise R649 (20 users). Calls are billed per second at R0.39/min to mobile and R0.29/min to landline. There are no setup fees or hardware costs.
Am I locked into a contract with Othos?
No. Othos sells month-to-month with no setup fees and no hardware costs, so you can scale users up or down without a long-term commitment. Confirm the notice period and any add-on pricing at quote stage.
What is Othos hosted on?
The phone system runs on Amazon Web Services. It is a useful operational posture, but worth confirming which AWS region your workload sits in and what the data-residency wording is for your South African compliance needs.
Can I keep my existing number with Othos?
Number porting is a standard part of moving to a hosted phone system. Confirm the porting timeline and any once-off fees with Othos before you contract, and scope it into your quote.
Does Othos work for multiple branches?
Yes. A hosted PBX puts every site on one platform, so extensions, transfers and a single dial plan span branches over their internet links. The per-user plans scale across locations without separate hardware at each site.
Does Othos keep working during load-shedding?
Hosted voice needs power and internet at your premises, so an outage interrupts calls unless your router and handsets sit on a UPS or inverter. Because the platform is cloud-hosted, calls can also be routed to mobiles via the app when a site loses power.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 13 July 2026.