Netlayer has established itself as a leading IT service provider in South Africa, focusing on delivering affordable and reliable solutions to businesses across various sectors. With over 12 years of experience, the company has evolved from a family-run enterprise into a trusted partner for businesses in the Western Cape and Gauteng. Their commitment to streamlining IT services ensures clients benefit from consolidated technology stacks, saving both time and money.
What Services You Can Get from Netlayer
They provide a range of services tailored to meet the diverse needs of modern businesses:
- Business Fibre Internet: Specialising in robust fibre solutions, they deliver fast and reliable internet connectivity designed to meet the demands of contemporary enterprises. The company collaborates with multiple Fibre Network Operators (FNOs) to ensure optimal coverage and performance.
- Voice over IP (VoIP) Services: Offering innovative VoIP solutions, they enables businesses to make low-cost, high-quality voice calls using existing internet connections. Features include fast setup, superior call quality, Microsoft Teams integration, and competitive call rates.
- Managed IT Services: With a comprehensive suite of IT management solutions, They provide proactive monitoring, efficient troubleshooting, and strategic planning. Services encompass server and network management, backup and disaster recovery, firewall management, and cloud services such as Office 365, Azure, and AWS management.
Ideal Customer Profile
Netlayer’s services are ideal for:
- Small to Medium-Sized Enterprises (SMEs): Companies seeking reliable and scalable IT solutions to support growth and operational efficiency.
- Corporations: Large organisations requiring comprehensive IT support, including high-speed internet, advanced communication systems, and robust network security.
- Remote Workforces: Businesses with remote teams needing secure and efficient connectivity solutions to maintain productivity.
Customer Feedback
Clients consistently commend them for its excellent service and professionalism. Reviews highlight the company’s superior service, friendly staff, and competitive pricing. Customers appreciate their reliability, with testimonials noting the company’s prompt assistance during critical times. The after-sales support is also praised, with clients acknowledging the team’s dedication to resolving issues efficiently.
Commonly Asked Questions
Q: How can I determine if Netlayer’s business fibre services are available in my area?
A: You can check your business fibre feasibility by visiting their website and using their online tool to assess coverage in your location.
Q: What are the benefits of switching to Netlayer’s VoIP services?
A: Their VoIP services offer reduced call costs, superior call quality, and features like Microsoft Teams integration. Additionally, calls to other VoIP numbers are free, providing further savings.
Q: What does Netlayer’s Managed IT Services include?
A: They Managed IT Services encompass server and network management, backup and disaster recovery, firewall management, and cloud services management, ensuring comprehensive support for your business’s IT infrastructure.
Q: Can I retain my existing phone numbers when switching to Netlayer’s VoIP services?
A: Yes, they offer number porting services, allowing you to retain your regional numbers (e.g., 011, 021, 012) as well as 087 and 08600 numbers when transitioning to their VoIP network.
Q: Does Netlayer provide hardware and software solutions?
A: Yes, they supply a wide range of hardware and software solutions tailored to meet the specific needs of businesses. You can contact their team to learn more about the available options.
By partnering with Netlayer, businesses can expect comprehensive IT solutions designed to enhance efficiency, reduce costs, and support growth in today’s digital landscape.
