Established in 1993, Internet Solutions is a leading provider of Internet services for public and private sector organisations throughout Africa. As a wholly owned subsidiary of the Dimension Data Group and part of NTT, the company has expanded its presence with operating offices in multiple African countries, including Mozambique, Uganda, Ghana, Kenya, and Nigeria, as well as sales offices in the UK, Singapore, and the US. Headquartered in Johannesburg, South Africa, Internet Solutions has developed a robust infrastructure, owning and operating 13 data centres across the continent, ensuring high performance and reliability for its clients.
What Services You Can Get from Internet Solutions
Internet Solutions offers a comprehensive suite of services designed to meet the diverse needs of modern businesses:
- Cloud Computing: Providing scalable and flexible cloud solutions that enable businesses to enhance efficiency and agility. Their managed cloud services include infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS), ensuring seamless integration and management of applications and data.
- Connectivity: Delivering reliable and high-speed connectivity solutions, including broadband internet, MPLS VPNs, and dedicated internet access, to ensure uninterrupted business operations. Their extensive network infrastructure spans multiple countries, providing clients with robust and secure connections.
- Data Centres: Operating state-of-the-art data centres with advanced security measures, environmental controls, and redundant systems to ensure data integrity and availability. These facilities support colocation services, managed hosting, and disaster recovery solutions, catering to businesses’ critical infrastructure needs.
- Security: Offering comprehensive security services, including managed firewall, intrusion detection and prevention systems, and vulnerability assessments, to protect businesses from evolving cyber threats. Their security solutions are designed to safeguard data, applications, and networks, ensuring compliance with industry standards.
- Communications: Providing unified communications solutions, such as VoIP, video conferencing, and collaboration tools, to enhance business communication and collaboration. These services are tailored to improve productivity and streamline communication processes within organisations.
Ideal Customer Profile
Internet Solutions caters to a wide range of clients, including:
- Large Enterprises: Organisations seeking comprehensive ICT solutions to support complex and large-scale operations across multiple locations.
- Medium-Sized Businesses: Companies aiming to leverage advanced technologies to enhance efficiency, scalability, and competitiveness in their respective markets.
- Public Sector Entities: Government departments and agencies requiring secure and reliable ICT services to deliver public services effectively.
- Educational Institutions: Schools, colleges, and universities looking for robust connectivity and communication solutions to support educational initiatives and e-learning platforms.
Customer Feedback
Internet Solutions has garnered a variety of reviews from its clientele. On platforms like Indeed, the company holds a rating of 3.9 out of 5 stars based on 76 reviews, with employees highlighting the well-structured organisation and opportunities for learning. One review noted, “I volunteered to complete my work integrated learning at Internet Solutions. I was happy to be with them because my mentor was a good and will teacher.” However, some reviews mention areas for improvement, such as management structures in certain divisions. On Hellopeter, Internet Solutions has received feedback from 83 customers, reflecting a range of experiences. Prospective clients are encouraged to review these platforms to gain a comprehensive understanding of customer sentiments.
Commonly Asked Questions
Q: How can I determine if Internet Solutions’ services are available in my area?
A: To find out if Internet Solutions’ services are available in your region, you can contact their sales offices or visit their official website for more information. They have a presence in multiple African countries and international locations, ensuring widespread service availability.
Q: What is the process for engaging Internet Solutions for their services?
A: The engagement process typically involves an initial consultation to assess your business needs, followed by the development of a tailored solution. You can reach out to their sales team through their website or by visiting one of their offices to initiate this process.
Q: Does Internet Solutions offer customer support?
A: Yes, Internet Solutions provides customer support to assist clients with any service-related inquiries or issues. Support channels and availability may vary, so it’s advisable to contact them directly or visit their website for detailed information on how to access support services.
By choosing Internet Solutions, businesses can leverage a comprehensive range of ICT services backed by decades of industry experience and a commitment to innovation and excellence.
