Hosted Communications is a leading Information and Communication Technology (ICT) service provider in South Africa. With decades of combined experience, the company delivers innovative and reliable solutions to homes, small businesses, and enterprises. As a licensed ICASA communications provider, they are committed to offering cutting-edge technology and exceptional service. From fibre connectivity to VoIP and hosted PABX systems, the company ensures seamless communication and connectivity for its clients. With a client base of over 8,000 and a reseller network spanning the country, they are is a trusted name in the ICT industry.
What services you can get from Hosted Communications
The company provides a wide range of services designed to meet the diverse needs of its customers. These include:
Fibre Connectivity
They offers high-speed fibre solutions for homes, small businesses, and enterprises. Packages include unshaped, uncapped, and unthrottled internet with low contention ratios. Options are tailored to suit different needs, from home users to large organisations requiring enterprise-grade connectivity.
VoIP Services
The company specialises in VoIP (Voice over Internet Protocol) solutions, enabling cost-effective and reliable communication. VoIP services are ideal for businesses looking to reduce costs while maintaining high-quality voice communication.
Hosted PABX Systems
They provide advanced hosted PABX systems, offering flexibility and scalability for businesses of all sizes. These systems include features like softphone integration, enabling seamless communication for remote and on-the-go employees.
Cloud Services
The company offers a range of cloud-based solutions, including cloud backup, disaster recovery, and system management. These services ensure data security, business continuity, and efficient IT operations.
Network Setup and Management
Hosted Communications provides professional network setup and management services, ensuring reliable and secure connectivity for businesses. This includes system monitoring, server management, and antivirus solutions.
Lithium and Solar Power Solutions
To address power challenges, the company offers lithium and solar power solutions, ensuring uninterrupted connectivity and operations during load-shedding or power outages.
Ideal Customer Profile
Hosted Communications serves a diverse range of customers, including:
- Home Users: Individuals seeking reliable and affordable fibre connectivity for streaming, gaming, and remote work.
- Small to Medium Enterprises (SMEs): Businesses looking for cost-effective communication solutions, such as VoIP and hosted PABX systems, to enhance productivity.
- Large Enterprises: Organisations requiring enterprise-grade fibre, cloud services, and disaster recovery solutions to support complex operations.
- Resellers and Partners: ICT resellers looking to expand their offerings with reliable services and support from a trusted provider.
Whether you’re a homeowner, a small business owner, or a large corporation, Hosted Communications offers tailored solutions to meet your specific needs.
Customer Feedback
Hosted Communications has earned a reputation for its excellent service and reliable solutions. Clients frequently highlight the following:
- Exceptional Service: Customers praise the company’s responsive support team, which is available even after hours and on weekends.
- Cost Savings: Many clients report significant savings after switching to Hosted Communications’ VoIP and fibre services.
- Seamless Transitions: Businesses appreciate the company’s assistance in transitioning from traditional providers, such as Telkom, to modern solutions.
- Reliable Connectivity: Users commend the consistent and high-speed internet provided by the company’s fibre packages.
Testimonials from satisfied clients reflect the company’s commitment to customer satisfaction and its ability to deliver on promises.
Commonly Asked Questions
1. What types of fibre packages does Hosted Communications offer?
The company provides fibre packages for homes, SMEs, and enterprises, with options tailored to different needs and budgets.
2. Can Hosted Communications help with VoIP solutions?
Yes, the company specialises in VoIP services, offering cost-effective and reliable communication for businesses of all sizes.
3. Does Hosted Communications provide cloud services?
Absolutely. The company offers cloud backup, disaster recovery, and system management services to ensure data security and business continuity.
4. Can Hosted Communications assist with power solutions?
Yes, the company provides lithium and solar power solutions to ensure uninterrupted connectivity during power outages.
5. Does Hosted Communications serve resellers?
Yes, the company has a reseller network across South Africa and offers support to ICT resellers looking to expand their offerings.
6. How can I contact Hosted Communications?
You can reach the company via phone or email, with offices in Cape Town, Johannesburg, and the Vaal region.
The Hosted Communications Advantage
Hosted Communications is dedicated to providing innovative and reliable ICT solutions tailored to the needs of its clients. With a focus on cutting-edge technology, exceptional service, and cost-effective offerings, the company ensures seamless communication and connectivity for homes and businesses alike. Whether you need high-speed fibre, VoIP services, or cloud-based solutions, Hosted Communications is your trusted partner for all your ICT needs.
