First Distribution — value-added ICT and unified communications distributor
First Distribution is a value-added ICT distributor operating as Epsidon Technology Distribution (Pty) Ltd, with its head office at The Estuaries in Century City, Cape Town. It supplies datacentre, enterprise and cloud technology to the reseller channel across a vendor list that runs to more than forty brands. Unified communications sits inside that portfolio, covering IP telephony, video conferencing and messaging, which is what places the company in this directory rather than only in an IT one.
Key facts
| Who they are | Epsidon Technology Distribution (Pty) Ltd trading as EMMC, operating as First Distribution, a value-added distributor of datacentre, enterprise and cloud technology to the South African reseller channel |
| Unified communications | The portfolio covers unified communications integrating instant messaging, presence, voice including IP telephony, and audio, web and video conferencing, with Zoom Workplace named among the products carried |
| Also supplies | Datacentre, cloud, networking and security technology from vendors including AWS, Dell Technologies, HPE, IBM, Lenovo, Microsoft, Huawei, Fortinet, CrowdStrike, Veeam, Commvault, Kaspersky and Canonical |
| Head office | Block C, The Estuaries, Oxbow Crescent, Century City, Milnerton, Cape Town, 7441 |
| Other offices | Midrand (Unit 4, Midpoint, 2 Loerie Road, Halfway House, 1685), Umhlanga (7 Nollsworth Crescent, La Lucia Ridge, 4051), a Centurion warehouse, and an office in Floreal, Mauritius |
| Coverage | National across South Africa with a Mauritian office. Products reach end-users through accredited resellers rather than direct |
| ICASA licence | Not applicable in the ECS sense — a distributor is not a licensed communications service provider. Equipment carries ICASA type approval per model |
| Pricing | Quote-based through the channel. No price list is published, and no founding year appears on the site |
| Customer ratings — both branches | First Distribution runs a Google profile per branch and they differ. Johannesburg 4.2 (111 reviews, Unit 4 Midpoint, 2 Loerie Road, Halfway House, Midrand) · Cape Town 5.0 (13 reviews). The card above shows Johannesburg because it carries eight times the review volume, which is what makes a rating mean anything — a previous version of this page showed the smaller Cape Town figure. Service is branch-level, so ask which branch will carry your account and judge that one. WhichVoIP does not average profiles. |
| Listed In | Distributors & Manufacturers |
You will most likely meet them through your reseller
First Distribution does not sell to end-users, and understanding that saves a wasted phone call. When your IT partner quotes you Zoom licensing, a Fortinet firewall or an HPE server, a distributor of this kind is usually the layer supplying it. What that means practically is that the vendor accreditations, stock and pre-sales engineering behind your reseller often matter as much as the reseller itself. On the communications side the relevant slice is the unified comms portfolio, which spans IP telephony, video conferencing and messaging rather than a South African voice service with local numbers and a call rate. If you need a hosted PBX with a Johannesburg number and a monthly per-extension price, that is a different kind of supplier entirely. If you are a reseller, the useful questions are accreditation requirements, stock holding and which of the forty-plus vendors carry local pre-sales support.
Who First Distribution is a fit for
- Resellers and system integrators sourcing enterprise and cloud technology
- Partners who need vendor accreditation and pre-sales engineering behind them
- Buyers of Zoom and unified communications licensing through the channel
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First Distribution supplies the reseller channel rather than end-users. If you are buying a business phone system directly, these are South Africa’s top-rated providers, ranked by WhichVoIP score.
Compare phone systems →Commonly asked questions
What does First Distribution do?
It is a value-added ICT distributor supplying datacentre, enterprise, cloud, networking and security technology to resellers in South Africa. It describes itself as a leading ICT distributor for datacentre, enterprise and cloud solutions.
Can I buy from First Distribution directly?
The business is built around the reseller channel, so end-users normally buy through an accredited partner rather than from the distributor.
Does First Distribution do telephony?
Unified communications is part of the portfolio and covers voice including IP telephony, presence, messaging and audio, web and video conferencing, with Zoom Workplace among the named products. It is licensing and technology rather than a South African voice service.
Where are First Distribution offices?
The head office is at The Estuaries in Century City, Cape Town. There are further offices in Midrand, Umhlanga and Mauritius, and a warehouse in Centurion.
What is the legal entity behind First Distribution?
The site names Epsidon Technology Distribution (Pty) Ltd trading as EMMC.
Which vendors does First Distribution carry?
More than forty, including AWS, Dell Technologies, HPE, IBM, Lenovo, Microsoft, Huawei, Fortinet, CrowdStrike, Veeam, Commvault, Kaspersky, Druva and Canonical.
This listing is maintained by WhichVoIP, an independent South African telecoms comparison service running since 2019. Details are verified against the provider’s public website and were last reviewed on 29 July 2026.