Established in 2006, Airband has become a leading provider of high-speed internet solutions in Durban, Greytown, Pietermaritzburg, and surrounding regions. Initially addressing the limited internet options available to businesses, it has expanded its services to include both wireless and fibre optic technologies, catering to a diverse clientele.

What Services You Can Get from Airband

They offer a comprehensive range of services designed to meet various connectivity needs:

  • Wireless Internet: Providing robust, high-speed wireless connections, they ensure dependable internet access for businesses and residents, especially in under-serviced areas throughout KwaZulu-Natal.
  • Fibre Optic Internet: Embracing advanced fibre optic technology, they deliver high-speed internet solutions, extending their reach to even the most challenging rural locations.

Ideal Customer Profile

Their services are ideal for:

  • Businesses: Companies of all sizes seeking reliable and high-speed internet connectivity to support their operations.
  • Residents in Underserved Areas: Individuals and families in regions with limited internet options looking for stable and fast internet connections.
  • Rural Communities: Areas lacking traditional infrastructure can benefit from their wireless and fibre solutions, ensuring seamless connectivity.

Customer Feedback

Customer experiences with Airband have been mixed:

  • Positive Reviews: Some clients praise them for their excellent service and after-sales support. For instance, a reviewer noted, “Been with Airband for over 3 years now – The service is great, and after-sales service is impeccable.”
  • Negative Reviews: Other users have reported challenges, particularly concerning service reliability and support responsiveness. A review highlighted issues with network stability and customer service responsiveness.

Prospective clients are encouraged to review feedback on platforms like HelloPeter to make informed decisions.

Commonly Asked Questions

Q: What areas does Airband’s wireless internet cover?

A: They provide wireless internet solutions in Durban, Greytown, Pietermaritzburg, and surrounding regions, focusing on under-serviced areas throughout KwaZulu-Natal.

Q: How can I check fibre availability in my area?

A: To determine fibre availability, it’s advisable to contact them directly or visit their official website for the most up-to-date information.

Q: What support options are available?

A: They offer customer support via phone and email. For assistance, clients can reach out during business hours from Monday to Friday, 08:00 AM to 05:00 PM.

Q: Is Airband part of a larger network?

A: Yes, since 2015, they have been part of the HeroTel group, granting clients access to advanced fibre optic solutions alongside Airband’s reliable wireless options.

For more detailed information or to discuss specific requirements, potential clients are encouraged to contact them directly through their official website.