Welcome to the roundup of the top telecoms news for end-users, week 35. This week’s top news is featured from Tech Target, Unilad, Business Day and My Tech Desicions.
Guide to building an enterprise unified communications strategy
In early 2020, the coronavirus pandemic sent workforces home in droves. What had been a full-steam ahead initiative to foster on-site collaboration through huddle rooms, in-room conferencing, whiteboarding and the like suddenly ground to a halt. IT had to dramatically shift gears and develop a unified communications strategy that revolves around remote workers and addresses the potential limitations of home networks, which can include speed, latency and security. In this guide, we explain why UC is important for businesses, its associated technologies and the steps it takes to create a comprehensive but agile unified communications plan for collaboration across the extended enterprise. Follow the links throughout for even more information about UC in the enterprise.
Scientists Have Just Achieved The Fastest Ever Internet Speed
There are few things more annoying than slow internet, as many of us currently working from our living rooms will have learned all too well over the past few months.
Now a team of engineers from University College London (UCL) have managed to achieve an internet speed which is a fifth faster than a previous record set by a team in Japan. And no doubt about one million times faster than my own temperamental broadband.
This record breaking speed is reportedly double the capacity of any other data transmission system currently being deployed on planet Earth, with researchers claiming it to be capable of downloading the entire Netflix library in under one second, should you want to.
Fibre operators muscling out internet service providers
For most city dwellers living in a Covid-19 world, waking hours are increasingly spent online for activities related to work, school, shopping, leisure or life in general. More consumers need good internet connectivity at home, and for more reasons than before.
We have a long way to go to ensure internet access for all South Africans, and many have been disconnected from educational and vocational opportunities during Covid-19 because of this. Before Covid, about 56% of SA’s population were internet users, yet according to Stats SA’s general household survey of 2019, only about 10% of South Africans have internet access at home.
How Technology Providers Can Help Train End Users
Your company just spent millions on new conference rooms throughout the campus and in other office locations, and now you want to maximize that investment and push employees to make use of these systems.
However, your internal IT team might not be experts in conferencing technology, and end users haven’t been thoroughly trained. That leads to headaches and constant support calls that don’t rise to the level of a support call.
If end users don’t know how to use the equipment, that investment is effectively wasted and the conference rooms become zombie meeting rooms. The same is true for virtually any piece of technology your IT team brings to the enterprise, whether it be hardware or software.
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