Welcome to the roundup of the top telecoms news for end-users, week 27. This week’s top news is featured from Cloud Pro UK, No Jitter, Tech Target and My Broadband.
‘Severe’ Cisco WebEx flaw grants hackers access to meeting data
Cisco has patched a dangerous flaw that allows a hacker to access victims’ accounts from another machine in order to see all meetings, individuals invited, meeting passwords and past meeting records.
The shared memory information leakage vulnerability, found in the Cisco WebEx Meetings desktop app for Windows, allows an authenticated attacker to gain access to sensitive information either locally, or by running a malicious programme.
Assigned CVE-2020-3347, the exploitation is based on the unsafe usage of shared memory used by the video conferencing platform’s desktop client, according to Trustwave researchers, who discovered the flaw.
No Jitter: The New Work Paradigm: We Need More Consistency In UCaaS
When the world recovers from COVID-19, the work-from-home policies companies have put into place during the crisis will leave long-lasting effects. Enterprises have embraced unified communications as a service (UCaaS) to support apps like Cisco Webex, Zoom, Microsoft Teams, and RingCentral. They’ve also learned that providing enterprise communications via the cloud requires an agile network infrastructure powered by software-defined wide area networking (SD-WAN). Evidence in, my research shows that almost 70% of SD-WAN deployments are driven, at least partially, by UCaaS.
UCaaS is designed for distributed workforces and is ideal for companies that want to scale their communications and collaboration apps as needs or staff requirements change.
Will remote work spur unified communications interoperability?
Some believe that remote workforces will remain extremely popular long after COVID-19 is under control. If that’s the case, it’s time for interoperability among enterprise-grade services to improve. In particular, unified communications interoperability has a long way to go in this regard. Work-from-home employees who are required to communicate with internal and external teams, customers and business partners have likely had to bounce among various vendor UC applications to perform their normal work duties.
While interoperability isn’t an issue from a legacy, public switched telephone network perspective, it’s a major hurdle when looking at in-app voice over IP, IM and video conferencing services. If, for example, an IT department deploys Cisco UC voice, video and chat services but a business partner uses Microsoft, Zoom, Slack or similar UC tools, interoperability is going to be an issue.
No Jitter: Crucial Tips for Reviewing UC, Contact Center Contracts
It’s not unusual that an enterprise possibly has more than 100 contract agreements for outside services. Maybe the company didn’t have dedicated resources to review all the contracts effectively. The enterprises could be unaware that some of the contracts are underperforming, especially if the users don’t complain.
Contract reviews are time-consuming and tedious without an obvious cost-benefit. Plus, the reviewers may have limited skills and experience to complete the process.
Providers have their own acceptable contract terms and conditions which they often use and are skewed towards the interest of the supplier.
South Africa’s best and worst ISPs during lockdown
The Q2 2020 MyBroadband ISP report revealed that Cool Ideas, Vox, MTN, and Afrihost were the top-rated Internet service providers (ISPs) during South Africa’s COVID-19 lockdown.
The national lockdown started on 27 March, placing tremendous pressure on fixed and mobile networks as most employees began working from home.
Network traffic increased significantly, and support lines were under pressure with many people looking for new services or upgrades to their existing Internet access.
Home vs Business fibre – Why there is such a big price difference
There is a significant pricing disparity between home and business fibre, and many South Africans may wonder why this is the case.
Home fibre is an affordable option for everyday users that do not run a business, and it is faster and cheaper than ADSL and fixed-LTE, respectively.
It is possible to sign up to uncapped home fibre packages for just a few hundred rand per month and be able to stream, surf, and game to your heart’s content.
—————————————————————–
Did you know that we have just updated all our comparison sections?
There’s no better way to make an educated decision than to compare offers first!
- Compare VoIP providers
- Compare Hosted PBX providers
- Compare Telephone systems
- Compare VoIP phones
- Compare Fibre offers
- Compare Wireless offers
Alternatively >>>Leave your detail<<< and have a few providers contact you!
**PS. If you are a Telecoms Reseller in South Africa be sure to check out Telecoms-Channel which is specifically designed to provide you with content, insight and analysis to establish yourself as an authority in the industry.**
—————————————————————–
