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WhichVoIP News Roundup – Week 25

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WhichVoIP Week In Telecoms

Welcome to the roundup of the top telecoms news for end-users, week 25. This week’s top news is featured from Tech Central, No Jitter, Yeastar and My Broadband.

The long-term solution to connectivity issues

Struggling to work from home because of communication issues is a first-world problem, and it calls for modern and innovative solutions.

Despite the remote working trend gaining traction over the last few years, few people were adequately equipped to deal with it when the Covid-19 lockdown forced a real and rapid adoption of it. And during these extraordinary times, even those with dedicated home offices are sometimes struggling with a proper connection and communication.

Cisco Updates Webex with Eye on Remote Work 

To help enterprises across industries address their broadened remote workforce requirements and return-to-the-office planning, Cisco this week announced improved management capabilities, additional integrations, and security improvements for its Webex collaboration platform.

End-to-End & In-Room Insight

Cisco aims to address today’s work-from-home (WFH) and social-distancing requirements with several enhancements for Webex Control Hub, and management dashboard, said Javed Khan, Webex VP & GM of Cisco’s Cloud Calling Group, during a No Jitter briefing in advance of Cisco Live, a virtual customer and partner event that kicked off today

Yeastar Integrates with Microsoft Teams to Deliver Exceptional Calling Experience to Teams Users

Yeastar (www.yeastar.com), the world’s leading provider of SME PBX system, today announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. The integration makes Teams users regular extensions on Yeastar PBX System so that they can make and receive internal and external calls directly on the Teams App while enjoying a variety of advanced calling features.

Seeing a massive growth in recent months, Microsoft Teams currently has more than 75 million daily active users. However, though it offers Calling Plans and SBC directing routing options for voice, they are either fall shot in calling features or require technical expertise and large investments on the SBC equipment, making it disruptive or costly to add enterprise voice to the Teams environment.

Telkom takes a big hit due to COVID-19

Telkom has released a trading statement which warned shareholders that its headline earnings per share (HEPS) is expected to decrease by between 65% to 70%.

Telkom will release its annual results for the year ended 31 March 2020 on 22 June 2020, which is expected to show a big decline in earnings.

“Basic earnings per share (BEPS) is expected to decrease by between 75% to 80% compared to the corresponding period in the prior year,” Telkom said.

Telkom said the decline in HEPS and BEPS is mainly attributable to once-off costs in the current year.

No Jitter: Let’s Talk IT Modernization and Cloud Expenses

There’s ongoing action to keep the IT organization and infrastructure modernized. Budget pressures, available and evolving solutions, prevent IT from becoming static and complacent. The cloud is one of those solutions for unified communications (UC) and contact center (CC) support. But costs must also be evaluated and monitored if that is the direction selected for modernizing IT.

To learn more about cloud cost containment strategies, I interviewed John O’Shaughnessy, infrastructure architect, and senior consultant at Insight Enterprises that provides technology solutions for a wide range of global organizations.

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