One of the major misconceptions is that VoIP is only ideal for big businesses and enterprises, but the truth is that there are many features to this communication system that can largely benefit small businesses as well.
Over the past couple of years, voice over internet protocol (VoIP) has become the standard method of business communication for most organizations across various sectors. However, one of the major misconceptions is that VoIP is only ideal for big businesses and enterprises, but the truth is that there are many features to this communication system that can largely benefit small businesses as well.
Some of the benefits of VoIP for small businesses are as follows:
1. Great Call Quality
Organizations often struggle with call quality when using a traditional landline system. But with VoIP systems, businesses never have to deal with poor quality of communication.
2. Security
Security is another benefit of this model of the communication system. The encryption protocols of the VoIP system make it much more secure than the traditional analog system.
3.Multi-functionality
The main factor that differentiates VoIP from traditional phone systems is its multi-functionality feature. For instance, a traditional system features instant messaging, teleconferencing, video conferencing, presence information, voicemail, and faxes (via email). While the VoIP system comes with all these features, it also offers organizations the ability to carry out video conferences with their employees regardless of their location. Similarly, there is an option to forward the voicemail and faxes to email and archive and forward messages.
4. Portability
Portability is another attractive feature of VoIP systems. Unlike traditional systems, which require specific setup requirements, VoIP systems can be used anywhere with internet access. This gives the chance to connect multiple devices, including desktop, laptop, tablet, etc., and more convenience in adding more participants into a single call.
Organizations are increasingly shifting to VoIP communication systems today, thanks to VoIP’s flexibility and reliability, two factors that have great importance in the business world. Considering the pandemic and the subsequent rise in remote working culture, VoIP systems can be expected to be in great demand going forward, even for small businesses.
Source: EnterpriseSecurityMag
