What is Wi-Fi calling? Everything you need to know about making calls using Wi-Fi instead of a cellular connection

You’ve probably heard a thing or two about Wi-Fi calling. Wi-Fi calling is a great feature because not only is it free, but it also helps you make quality calls when your cell reception is weak. 

Here’s what you should know about Wi-Fi calling, including how to set it up on your phone.

Wi-Fi calling FAQs

Learn about the basics of Wi-Fi calling with answers to frequently asked questions: 

What is Wi-Fi calling? 

Wi-Fi calling allows you to make phone calls and send texts over a Wi-Fi connection rather than through your phone carrier’s cellular network.

Why would I use Wi-Fi calling? 

There are several advantages to Wi-Fi calling over standard calling: 

-Wi-Fi calls use something called a High-Definition (HD) Voice service, which typically makes the call quality clearer. 

-If you’re in an area where cellular service is spotty, Wi-Fi calls can sometimes keep calls from getting disconnected.

-Your Wi-Fi connection doesn’t need to be extremely fast to support a Wi-Fi call. Most internet speeds are capable — 1Mbps should be enough. 

How do I know if I can use Wi-Fi calling? 

All major cellular carriers — AT&T, Verizon, Sprint, and T-Mobile — support Wi-Fi calling on recent iPhone and Android smartphone models.

Is Wi-Fi calling free? 

For the most part, Wi-Fi calling is free, as long as the calls are being made to US numbers. In some cases, you may need an unlimited plan to access free Wi-Fi calling.

For more information, check your carrier’s Wi-Fi calling rates and policies: 


Are there any downsides to Wi-Fi calling? 

When you make Wi-Fi calls internationally, you will be charged based on your international calling plan, so be sure to double-check your rates before racking up extra costs.

If you’re traveling abroad and want to make calls, it’s safest to use a third-party app like WhatsApp rather than worry about incurring any international calling fees from your carrier.

How to turn on Wi-Fi calling 

The exact way to turn on Wi-Fi calls on your phone will depend on what phone you have. Here’s how to use Wi-Fi calling on iPhone and Android: 

On iPhone

  1. Open your phone’s Settings app.

  2. Tap the “Cellular” option to open your cellular network menu.

    What is Wi Fi calling   1Select “Cellular.” Melanie Weir/Business Insider

  3. Find the Wi-Fi calling option and tap it.

    What is Wi Fi calling   2Open the “Wi-Fi Calling” menu. Melanie Weir/Business Insider

  4. Toggle the Wi-Fi calling switch to the left, so it turns green.

    What is Wi Fi calling   3Tap the switch so it toggles to the right. Melanie Weir/Business Insider

  5. A pop-up will appear, giving you more details about the sort of information that gets sent to your cell phone carrier when you enable Wi-Fi calling. Read to make sure you’re okay with the terms, then tap “Enable.”

    What is Wi Fi calling   4.PNGTap “Enable” in the pop-up menu. Melanie Weir/Business Insider

  6. Another pop-up will appear, asking you to confirm your address in order to comply with federal 911 regulations. The appearance of this pop-up may change slightly based on your cellular carrier. Confirm your address, then tap “Next.”

    What is Wi Fi calling   5Confirm your address using the form given. Melanie Weir/Business Insider

  7. Follow the on-screen instructions from your carrier to finish setting up Wi-Fi calling on your device.

On Android

  1. Open your phone’s dialer — the screen where you type in phone numbers — and tap the three dots in the top right corner.

  2. Select “Settings.”

  3. In the menu that appears, tap “Wi-Fi calling” and then tap the switch next to it so it flips to the right.

  4. You’ll be asked to confirm that you want to enable Wi-Fi calls, and then enter your address. Once you’ve done both, Wi-Fi calling will be enabled.

Source: BusinessInsider

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