A comprehensive guide on Telviva and Euphoria Telecom with WhichVoIP.co.za
Choices, choices, choices. The market for VoIP South Africa is filled with many VoIP service providers. To find the provider and VoIP package that best suits your needs and requirements, you must consider everything about a VoIP service provider. Considering the price, features, products, and customer service will ensure you find the perfect fit for your business communication needs.
WhichVoIP.co.za wants to help you make the best buying decision for your business. And what better way to do this than a head-to-head comparison between two top-rated VoIP service providers (South Africa)?
It’s Telviva Cape Town vs Euphoria Telecom: Let’s go!
Telviva.co.za and Euphoria Telecom at a glance
Who is Telviva?
Telviva, formerly Connection Telecom, is a full-suite VoIP service provider offering voice, phone systems, and more. It was founded in 2004, and the executive team includes some of the pioneers of IP phone technology in South Africa.
Telviva has a profound understanding of how technology can solve real-world business challenges. Their hands-on approach and operations can be seen in their impressive list of customers and glowing reviews. With a field service team that covers over 50 presence points in South Africa, they are there when you need them.
Who is Euphoria Telecom?
Euphoria Telecom is a leading cloud-based business telephony provider in South Africa that offers an innovative, cloud-based, cost-effective business telephone system. The ground-breaking Euphoria cloud PBX offers unprecedented control and automated operational efficiency and is a world-class business phone for VoIP that works.
The company was founded in 2010 and has earned a reputation as a customer-centric business providing friendly and efficient after-sales service and support. They have over 5 000 happy customers who have saved up to 50% by switching to Euphoria Telecom, including some of the biggest corporate names in South Africa.
Telviva vs Euphoria: Key Features, Products, and Services
Telviva has an impressive range of market-leading cloud-based platforms that synchronise all the channels on single intelligent portals for more effective internal and external business communications. They have seamlessly integrated voice, video, and chat into their intelligent platform to enable you to have better-quality conversations with customers, suppliers, and staff.
To learn more about their main products and services, you can watch this video about Telviva One, read about their Contact Centre solutions, or download this brochure on Telviva for Microsoft Teams.
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The Euphoria cloud PBX allows businesses to experience the power of a cloud business telephone system. Their Telephone Management System (TMS) is simple, trustworthy, and quick to implement. The system boasts many useful functions, including in-depth reports, real-time monitoring, call tracking, and trend data. And this all came from their founding concept: Creating a powerful, comprehensive telephony solution that would be affordable, scalable, and simple to use.
To learn more about their products and services, you can watch this video about their Contact Centre solutions, read more about their TMS, or check out this online guide from Euphoria Telecom support on the features and benefits of the Euphoria platform.
How to choose the right VoIP service provider?
If you want the best VoIP service provider, you must compare pricing, features, and customer service. One of the easiest ways to do this is through WhichVoIP’s provider directory. Simply select your desired category (VoIP providers in this case) and sort by location, reviews, views, or ratings. From there, you can explore the different options, features, prices, etc.
Our top tip is always to consider the VoIP service providers that have proven themselves in the market. Choosing the right provider is a consultative process and the more information you can supply about your environment, goals, objectives, and budget, the better. Doing this allows providers to build a solution that will meet your specific requirements – a win-win for both sides!
To keep up to date with the top-rated VoIP service providers in South Africa, subscribe to WhichVoIP’s newsletter here or visit whichvoip.co.za/voip/ for more information.
About WhichVoIP
Since 2009, WhichVoIP.co.za has helped thousands of South African businesses to make better buying decisions for phone systems, VoIP, and connectivity. During this time, we’ve facilitated the connection of 45 000+ users through our network of 500+ telecom providers in our directory.
If you need a quote on a telephone system, VoIP, or other business communication solutions, click here to get one in a flash.
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