Everything you need to know about Telviva with WhichVoIP.co.za’s comprehensive guide 👇
With so many VoIP service providers to choose from, it is critical to find the provider and VoIP package that best suits your needs and requirements. Considering everything about a VoIP service provider – from price and features to products and customer service – We will ensure you get the best bang for your buck.
In this article, WhichVoIP.co.za shines the spotlight on Telviva to help you make the best buying decision for your business.
🏫 Who is Telviva?
Telviva, formerly Connection Telecom, is a full-suite VoIP service provider offering voice, phone systems, and more. It was founded in 2004, and the executive team includes some of the pioneers of IP phone technology in South Africa.
Telviva has a profound understanding of how technology can solve real-world business challenges. Their hands-on approach and operations can be seen in their impressive list of customers and glowing reviews. With a field service team that covers over 50 presence points in South Africa, they are there when you need them.
Telviva Pricing 💰💰💰
Telviva offers competitive pricing on their products and services. Have a look at a summary below or click here for a detailed breakdown.
Line rental
- From R85.00
Call rates
- 26c (national)
- 60c (mobile)
- Free on-network
Telviva One
- From R90 per user/month*
Fixed line; Mobile; Online portal with web phone; Telviva free call community
*Minimum deal size value of R995 p/m
Contact Centre
- From R525 per user/month*
Transparent costing; Real-time reporting; Highly scalable; Custom dashboards; Easy agent collaboration
*Minimum bundles of 5 licenses required
Telviva 🔑 Key Features, Products, and Services
Telviva has an impressive range of market-leading cloud-based platforms that synchronise all the channels on single intelligent portals for more effective internal and external business communications. They have seamlessly integrated voice, video, and chat into their intelligent platform to enable you to have better-quality conversations with customers, suppliers, and staff.
To learn more about their main products and services, you can watch this video about Telviva One, read about their Contact Centre solutions, or download this brochure on Telviva for Microsoft Teams.
❓Why Choose Telviva
- Competitive prices
- Full-Suite provider
- Leading technical firm in South Africa
- Cost-effective, scalable and future-fit business communications
- Excellent and extensive customer experience
Best for: Medium- to large businesses seeking industry-leading business communications.
Customers include: Old Mutual, Servest, PSG Group Limited, Clickatell, Seacom, Prudential
🚨 Customer Support Options
- Telviva contact details (email or phone)
- Self-help user guides
- Online platform
- Telviva.co.za
- Telviva free call community
💎 How To Choose The Right VoIP Service Provider
If you want the best VoIP service provider, you must compare pricing, features, and customer service. One of the easiest ways to do this is through WhichVoIP’s provider directory. Simply select your desired category (VoIP providers in this case) and sort by location, reviews, views, or ratings. From there, you can explore the different options, features, prices, etc.
Our top tip is always to consider the VoIP service providers that have proven themselves in the market. Choosing the right provider is a consultative process and the more information you can supply about your environment, goals, objectives, and budget, the better. Doing this allows providers to build a solution that will meet your specific requirements – a win-win for both sides!
To keep up to date with the top-rated VoIP service providers in South Africa, subscribe to WhichVoIP’s newsletter here or visit whichvoip.co.za/voip/ for more information.
Telviva at a Glance 👀
About WhichVoIP
Since 2009, WhichVoIP.co.za has helped thousands of South African businesses to make better buying decisions for phone systems, VoIP, and connectivity. During this time, we’ve facilitated the connection of 45 000+ users through our network of 500+ telecom providers in our directory.
If you need a quote on a telephone system, VoIP, or other business communication solutions, click here to get one in a flash.
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