WhichVoIP.co.za’s guide with everything you want to know about AVOXI cloud communications 👇
Cloud communications providers offer several benefits for businesses, including scalability, flexibility, reliability, and access to advanced features such as call recording and IVR. The services are usually cost-effective, with lower upfront costs and minimal IT resources needed for set-up and maintenance.
In this review, we have taken a closer look at one such cloud communications provider: AVOXI. We have considered their features, pricing, and benefits to help you decide if it’s the right choice for your business. Are you ready to dive into all AVOXI has to offer with WhichVoIP.co.za? Let’s go!
AVOXI at a glance
Who is AVOXI❓
AVOXI is a cloud-based business telephone system and VoIP service provider that provides a range of features, including AVOXI virtual phone numbers, call forwarding, and voicemail. Their platform aims to help businesses of all sizes manage their communication needs, whether for customer service, sales, or internal communication.
Their vision is to “simplify global communications to enrich customer experiences with intelligence and insights.” And with their easy-to-use platform, 24/7 customer support, and flexible pricing plans, AVOXI is a wonderful solution to keep your business connected through robust cloud communications.
AVOXI offers highly competitive packaged services through their online store and portal. Their initial onboarding fee for new customers is just over R2 600 ($149.99) for up to six contact centre licenses, and they charge a one-time agent onboarding fee of about R450 ($24.99) per license. They offer three standard packages. Please contact the AVOXI sales team for a free quote on a custom solution.
AVOXI Key Features, Products, and Services 🔑
AVOXI offers advanced features like virtual phone numbers, call forwarding, voicemail, IVR, call recording, and call queues, enabling businesses to build a professional image and successfully manage their communications. Additionally, their all-in-one communications platform allows you to manage all your communication needs in one place. The platform can even be integrated with popular CRM software, allowing businesses to manage customer interactions in one place. And with the reporting and analytics features, you can track business performance and make data-driven decisions.
The benefits of partnering with AVOXI
Easy to use: Their platform is user-friendly and easy to navigate, making it simple for businesses to manage their communication needs.
Flexible pricing plans: AVOXI offers different pricing plans that can be customised to meet your unique business needs.
Good customer support: With 24/7 customer support, AVOXI helps businesses with any questions or issues they may have with the service.
Advanced features: AVOXI provides features such as call recording, IVR, and call queues which can benefit customer service and sales teams.
How to choose the right VoIP service provider ⭐️
If you want the best VoIP service provider, you must compare pricing, features, and customer service. One of the easiest ways to do this is through WhichVoIP’s provider directory. Simply select your desired category (VoIP providers in this case) and sort by location, reviews, views, or ratings. From there, you can explore the different options, features, prices, etc.
Our top tip is always to consider the VoIP service providers that have proven themselves in the market. Choosing the right provider is a consultative process, and the more information you can supply about your environment, goals, objectives, and budget, the better. Doing this allows providers to build a solution that will meet your specific requirements – a win-win for both sides!
Since 2009, WhichVoIP.co.za has helped thousands of South African businesses to make better buying decisions for phone systems, VoIP, and connectivity. During this time, we’ve facilitated the connection of 45 000+ users through our network of 500+ telecom providers in our directory.