Looking for a new VoIP service provider in South Africa? Be sure to add these companies to your considerations list as we move into 2023.👇
Today, using a phone for VoIP is critical for any business looking to improve quality and cut costs. The days of relying on old and outdated phone networks are gone. The affordability, accessibility, and reliability of an IP phone blow away almost anything that a traditional phone service offers.
For South African businesses looking to invest in a VoIP package, you might have one key problem: choosing a VoIP service provider. To help you simplify what can be a complex process, WhichVoIP has come up with some of the best options for a VoIP service provider (South Africa). In our view, these VoIP service providers are the best options for South African companies looking to expand.
❓Who are the top VoIP service providers South Africa to consider in 2023?
All about TRUENAV
Having made their name as a respected telecoms solutions provider, TRUENAV also provides access to VoIP equipment. Alongside VoIP, they also offer PBX/PABX systems. Paired with a competitive and fair pricing model, they provide a fantastic customer service programme suitable for any industry.
Best for: Small to medium-sized South African businesses looking for a comprehensive yet quality telecoms service, bespoke solutions, and a provider with a proven track record.
TRUENAV has been publicly rated by 34 customers.
Meet South Africa’s #1 business telephone system with Euphoria Telecom
Euphoria Telecom is noted for its fantastic price plans and consistently available cloud-based services. Euphoria is suitable for any size of business and regularly works with companies providing services such as contact centres, customer support, and more.
One key benefit of Euphoria Telecom is the analytical tools. You can use their online platform to find excellent insights about your IP phone setup and how it works to your advantage. They also provide excellent remote working solutions and can save you up to 50% on your business communication needs.
Best for: Companies looking for a high-quality, reliable, innovative VoIP service provider with a powerful PABX system to boot.
Euphoria Telecom has been publicly rated by 78 customers.
Home or business – Switch Telecom has you covered
Switch Telecom is a proven South African VoIP service provider. With no long-term contracts, they provide the utmost flexibility when choosing a VoIP package. Best of all? You can join Switch while staying with your current provider, as their phone for VoIP packages work nationwide across different networks and internet connections.
Switch Telecom is also tremendous for providing a service built on almost permanent uptime. If you want a service that comes with a skilled customer support team and a price model that is easy to understand, Switch Telecom might be your ideal provider.
Best for: Businesses looking for the latest VoIP technology at affordable prices on month-to-month packages.
Switch Telecom has been publicly rated by 45 customers.
HD Telecoms is your all-rounder when it comes to VoIP, data, and IT
HD Telecoms is regarded as one of the leading solutions for an IP phone contract in South Africa. They offer excellent rates for VoIP packages and are famed for their low data costs. On top of that, you get a very focused customer service department that is keen to help and avoids speaking in jargon.
They have an accredited sales and installation team and have flexibility in their contracts and solutions for just about any size of business overall. Even for companies that lack technical fluency, HD Telecoms makes troubleshooting and problem-solving easy.
Best for: Companies of all sizes looking for PABX systems solutions that can save them up to 80%.
HD Telecoms has been publicly rated by 6 customers.
Easy-breezy set up and start with Abacus Telecomm
Having been around since 2003, Abacus Telecomm is one of the longest-running VoIP service providers in South Africa. They are specialists in keeping communications costs low and provide VoIP, IP PABX, Hosted PABX systems, and internet solutions for their clients.
Dependability is the key word with Abacus Telecomm. Paired with their outstanding customer service platform, resolving headaches and keeping things ticking over is easy. They also provide excellent remote equipment management, meaning you can easily resolve problems and issues from afar. Their longevity and industry history makes them the first port of call for many South African businesses.
Best for: Businesses seeking a holistic telecommunications service provider specialising in least-cost routing, VoIP, IP PABX systems, and data solutions.
Abacus Telecom has been publicly rated by 144 customers.
How to choose the right VoIP service provider for your business?
Using the above list of VoIP service providers, you can make running your business easier, cheaper, and simpler. From remote working for your staff to improved reliability and clarity in communication, all of the above providers can make your business more efficient in 2023.
If you want the best VoIP service provider for your business in 2023, you must compare pricing, features, and customer service. One of the easiest ways to do this is through WhichVoIP’s provider directory. Simply select your desired category (VoIP providers in this case) and sort by location, reviews, views, or ratings. From there, you can explore the different options, features, prices, etc.
Our top tip is always to consider the VoIP service providers that have proven themselves in the market. Choosing the right provider is a consultative process and the more information you can supply about your environment, goals, objectives, and budget, the better. Doing this allows providers to build a solution that will meet your specific requirements – a win-win for both sides!
Since 2009, WhichVoIP.co.za has helped thousands of South African businesses to make better buying decisions for phone systems, VoIP, and connectivity. During this time, we’ve facilitated the connection of 45 000+ users through our network of 500+ telecom providers in our directory.