Key Takeaways:
- The Telkom price increases 2025, effective April 1, 2025, average 12% across DSL, fibre, voice line rentals, and calling plans, driven by inflation and infrastructure costs.
- Significant hikes in DSL prices range from R26.00 to R218.00, impacting various business plans.
- Voice line rentals and calling plans also see increases, with residential line rentals rising from R225.00 to R249.00.
- Fibre service prices are adjusted, with plans like Telkom Easy Connect Fibre 20/10Mbps increasing from R315.00 to R335.00.
- Historical trends show a pattern of previous price hikes, with rare instances of price reductions to remain competitive.
- Consumers and SMBs are encouraged to compare alternatives, negotiate with Telkom, and watch for promotions to mitigate rising costs.
What services are affected by the Telkom price increases in 2025?
Telkom has announced its latest price adjustments, which will take effect from 1 April 2025. These increases, averaging 12% across various services, affect DSL, fibre, voice line rentals, and calling plans. While this is not the first time Telkom has adjusted its pricing, this year’s hike is particularly significant, reflecting both inflationary pressures and the rising cost of maintaining legacy and modern infrastructure.
This guide provides a detailed breakdown of the Telkom Price Increases 2025, an analysis of historical pricing trends—including rare instances of price reductions—and insight into how these changes will impact both consumers and businesses in South Africa. Additionally, we provide downloadable PDF pricing documents for easy reference.
Telkom’s 2025 price increases span a wide range of services, with notable adjustments in DSL, fibre, voice line rentals, and business calling plans. Below is a detailed breakdown:
1. DSL Price Adjustments
| DSL Service | Old Price | New Price | Increase |
|---|---|---|---|
| Business ADSL 5Mbps | R243.00 | R269.00 | R26.00 |
| Business ADSL 10Mbps | R522.00 | R585.00 | R63.00 |
| Business ADSL 20Mbps | R614.00 | R689.00 | R75.00 |
| Business ADSL 40Mbps | R737.00 | R825.00 | R88.00 |
| Unlimited Business DSL 5Mbps | R1,027.00 | R1,096.00 | R69.00 |
| Unlimited Business DSL 10Mbps | R1,289.00 | R1,445.00 | R156.00 |
| Unlimited Business DSL 20Mbps | R1,419.00 | R1,589.00 | R170.00 |
| Unlimited Business DSL 40Mbps | R1,807.00 | R2,025.00 | R218.00 |
Note: For a full breakdown of DSL price adjustments, download the DSL pricing PDF here.
2. Voice Line Rentals and Calling Plans
Voice services, including analogue line rentals, ISDN channels, and calling plans, will also experience marked increases:
| Voice Service | Old Price | New Price | Increase |
|---|---|---|---|
| Analogue Line Rentals | |||
| Residential Line Rental | R225.00 | R249.00 | R24.00 |
| Business Line Rental | R386.00 | R429.00 | R43.00 |
| ISDN BRI Channel 2(x2) | R699.00 | R775.00 | R76.00 |
| ISDN PRI Channel | R3,599.00 | R3,935.00 | R336.00 |
| Calling Plans | |||
| Telkom BizTalk 100 | R150.00 | R169.00 | R19.00 |
| Telkom BizTalk 250 | R370.00 | R429.00 | R59.00 |
| Telkom BizTalk 500 | R729.00 | R799.00 | R70.00 |
| Telkom BizTalk 700 | R950.00 | R1,065.00 | R115.00 |
| Supreme Call 5,000 | R5,499.00 | R5,899.00 | R400.00 |
| Supreme Call 20,000 | R22,193.40 | R23,525.00 | R1,331.60 |
Note: For more details on voice line rentals and calling plan adjustments, download the Voice Line Rental PDF here and download the Calling Plan PDF here.
3. Fibre Price Adjustments
| Fibre Service | Old Price | New Price | Increase |
|---|---|---|---|
| Telkom Easy Connect Fibre 20/10Mbps | R315.00 | R335.00 | R20.00 |
| Telkom Easy Connect Fibre 40/20Mbps | R385.00 | R409.00 | R24.00 |
| Telkom Business Core Fibre Lite 50/25Mbps | R619.00 | R655.00 | R36.00 |
| Telkom Endless Fibre Essential 100/100Mbps | R909.00 | R965.00 | R56.00 |
| Telkom Endless Fibre Ultra Max 500/250Mbps | R1,605.00 | R1,699.00 | R94.00 |
| Fibre Unlimited Bus 50Mbps | R985.00 | R1,045.00 | R60.00 |
| Fibre Unlimited Bus Premium 200Mbps | R1,605.00 | R1,699.00 | R94.00 |
| Fibre Unlimited Bus Lite 50Mbps | R815.00 | R865.00 | R50.00 |
Note: For a detailed breakdown of fibre price adjustments, download the Fibre pricing PDF here.
Historical Trends: Price Increases and Decreases
Significant Increases Over the Years
The Telkom Price Increases 2025 follow a long history of price adjustments by the company. These increases are often driven by inflation, rising operational costs, and investments in technology and infrastructure.
- 2020: Fibre services experienced a modest 5% increase, while DSL services rose slightly by 3%.
- 2023: Consumers saw an average 8% increase across all Telkom services, including voice and fibre. This was one of the most significant hikes until the 2025 price increases, which now average 12%.
Instances of Price Decreases
While price hikes dominate Telkom’s history, there have been rare instances where the company lowered prices to remain competitive in the market:
- 2019 DSL Price Cuts: Telkom reduced the price of its 4Mbps DSL package by R50.00, from R399.00 to R349.00, in a bid to attract more customers in rural areas.
- 2021 Fibre Promotions: Telkom introduced temporary price cuts on selected fibre packages, offering discounts of up to R200.00 per month for the first six months of service.
- 2022 Voice Rate Reductions: Telkom reduced out-of-bundle rates for voice calls in response to competition, lowering the rate from R1.10 per minute to R0.80 per minute.
What impact will the Telkom price increases 2025 have on consumers and businesses?
1. Consumers
Individual consumers, particularly those in rural and underserved areas who rely on DSL, will bear the brunt of the Telkom Price Increases 2025. With DSL services increasing by as much as R218.00 for certain packages, affordability remains a significant concern.
For urban consumers who have transitioned to fibre, the increases are less severe but still notable. For example, high-speed fibre plans like 500/250Mbps packages are increasing by R94.00, which may push customers to explore alternative providers.
2. Small-to-Medium Businesses (SMBs)
For SMBs, the rising costs of fibre, voice line rentals, and calling plans could place pressure on operational budgets. A Business Fusion Core Lite 50/25Mbps fibre plan, for instance, will increase by R46.00, while Biztalk 700 (PSTN) plans will jump by R115.00. Businesses may need to adjust pricing for their own services to offset these costs, potentially passing the burden onto their customers.
What Consumers Can Do?
1. Compare Alternatives
South Africa’s telecom market is increasingly competitive, with providers like Vodacom, MTN, and Rain offering competitive fibre and mobile data packages. Consumers and businesses should evaluate their options to ensure they’re getting the best deal.
2. Negotiate with Telkom
Telkom has been known to offer customised pricing for loyal customers or those threatening to move to another provider. It’s worth contacting them to negotiate a better rate, particularly for high-value accounts.
3. Take Advantage of Promotions
Keep an eye on temporary promotions from Telkom and its competitors, as these could provide relief from rising costs in the short term.
The Telkom Price Increases 2025 reflect broader challenges in South Africa’s telecommunications sector, including inflation, the costs of maintaining older DSL infrastructure, and the shift towards fibre and mobile connectivity. While these increases may be justified from a business perspective, they continue to place a financial burden on consumers and SMBs.
By staying informed and comparing options, South Africans can make better decisions to manage their telecom expenses. For more details on Telkom’s 2025 pricing, download the official PDF documents linked above and explore your options today.
