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Small SA firms experience 14% productivity gains with SME-specific technology ecosystem

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Double-Digit Productivity, Resilience Gains with SME Ecosystem

South African small and medium-sized (SMEs) enterprises that have adopted the three-pillar Cisco technology ecosystem for smaller firms have seen productivity gains of 14% while improving business agility and resilience by 23%.

“Local SMEs and their counterparts across the globe share similar wishlists for enhanced productivity and more agile environments to better adopt new ways of working,” says Jaco Voigt, Managing Director of PerfectWorx Consulting, a trusted provider of Cisco solutions.

Research by the multinational technology firm to determine the unique and specific needs of smaller firms recently revealed the top priorities of SMEs worldwide.

SME business owners said they preferred a fully-integrated ICT experience with hardware and software purchases not subject to the ‘silo effect’. They also highlighted the need for informed advice from respected ICT consulting partners who could advise on hybrid workforce needs and, finally, the vast majority of SMEs prefer a one-stop-shop, managed services approach to their ICT needs.

Overall, Cisco’s research has revealed that SME business requirements have changed dramatically as cloud and hybrid working became mainstream. “First and foremost, SMEs have recognised that the consequences of not adopting appropriate technology solutions can be dire for the owner-operated business,” says Voigt.

“With business increasingly characterised by hybrid ways of working comes new threats and the realisation that SMEs can no longer cobble together disparate ICT solutions. Implement consumer-grade voice and data solutions over enterprise-grade technology and there’s a good chance the early-stage business will go out of business following a data breach,” explains Voigt.

Cisco’s research into the unique needs of SMEs means it has been able to respond appropriately and create an ecosystem to deliver a comprehensive SME offering through a trusted partner network. This SME technology ecosystem is built on:

  • Enabling people by facilitating secure access and seamless collaboration
  • Enhancing workspaces by facilitating secure powerful networks, bolstered by video surveillance cameras and sensors
  • Empowering IT by facilitating application visibility while easing the management and control of IT resources

By partnering with leading IT consultancies like PerfectWorx, Cisco’s world-class technology ecosystem is now within easy reach of local SMEs.

“The fact that PerfectWorx can take Cisco’s SME-focused value-added technology solutions and make them simple yet bespoke is an ideal reason to reach out to us,” concluded Voigt.

From architecture design to infrastructure sourcing, PerfectWorx understands that Information and Communications Technology (ICT) rollouts must solve operational challenges while enabling strategic objectives. PerfectWorx can supply voice, data and cybersecurity solutions that support strategy. To request a Cisco trial, please email: cisco@perfectworx.com. Alternatively, visit: www.perfectworx.com.

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