Effective communication is a cornerstone of business success, and finding a reliable partner for telephony solutions is essential. Screamer Telecoms stands out by offering hosted PBX and VoIP services tailored to the unique needs of South African businesses.
With a focus on affordability, scalability, and advanced features, Screamer enables companies to modernise their communication systems while reducing costs and enhancing operational efficiency.
Company Overview
Founded in 2001, Screamer Telecoms is a telecommunications provider that delivers hosted PBX, VoIP, and high-speed internet solutions. With a focus on affordability and reliability, Screamer aims to empower businesses with modern communication tools that reduce costs and improve efficiency.
The company’s hosted PBX systems eliminate the need for costly on-site infrastructure while delivering advanced telephony features that enhance productivity, mobility, and collaboration. Their VoIP services further enable cost-effective local and international calling, making them a trusted partner for businesses.
Brand Promise
Screamer Telecoms is committed to providing cost-effective, reliable, and customisable communication solutions. Their hosted PBX systems are designed to reduce complexity, support growth, and deliver enterprise-grade functionality to businesses of all sizes.
Core Offerings
1. Hosted PBX
Screamer Telecoms’ hosted PBX system allows businesses to move away from traditional on-site PBX hardware, offering advanced features such as:
- Call forwarding, call parking, and auto-attendant.
- Voicemail-to-email for enhanced user convenience.
- Interactive Voice Response (IVR) to streamline customer interactions.
- Real-time call reporting and analytics for better decision-making.
These solutions are ideal for businesses looking to scale or adopt hybrid work models, as they allow employees to access communication tools from any location.
2. VoIP Services
Screamer’s VoIP solutions provide high-quality voice calling over the internet, enabling businesses to:
- Save on call costs with competitive local and international rates.
- Enjoy crystal-clear call quality backed by reliable internet connectivity.
- Port existing numbers to their VoIP system seamlessly.
VoIP services are particularly beneficial for businesses transitioning from legacy systems to modern communication platforms.
3. Fibre and Wireless Connectivity
In addition to telephony solutions, Screamer Telecoms offers high-speed fibre and wireless internet connectivity, ensuring businesses have the infrastructure needed to support their hosted PBX and VoIP systems.
What Makes Screamer Telecom Unique?
✅ Affordability: Screamer Telecoms is known for its cost-effective pricing, making advanced PBX and VoIP solutions accessible to SMEs and startups.
✅ Simplified Setup: Their hosted PBX eliminates the need for expensive on-site hardware, reducing upfront costs and installation headaches.
✅ Customisable Packages: Businesses can choose from a variety of features and services tailored to their specific needs.
✅ Local Support: With a strong South African presence, Screamer Telecoms provides responsive, customer-focused support.
Solution Packages and Pricing
| Service | Details | Pricing |
|---|---|---|
| VoIP Services | Save up to 70% on voice calls with a VoIP line. Free number porting included. | From R116 p/m |
| Wireless Internet | High-speed uncapped WiFi (10–50 Mbps), no copper lines required. Includes router and installation. | From R399 p/m |
| Fibre Packages | Unlimited fibre deals (subject to availability) with various download/upload speeds: | |
| – 100 Mbps download / 50 Mbps upload | R675 p/m | |
| – 100 Mbps download / 100 Mbps upload | R742 p/m | |
| – 200 Mbps download / 100 Mbps upload | R865 p/m | |
| – 300 Mbps download / 150 Mbps upload | R1092 p/m | |
| – 500 Mbps download / 250 Mbps upload | R1290 p/m |
Service and Support
Screamer Telecoms offers comprehensive support to ensure a seamless experience for its customers. Their services include:
- On-Site and Remote Installation: A team of skilled technicians manages the setup process, minimizing downtime and ensuring proper configuration.
- Ongoing Support: Customers can contact Screamer’s dedicated support team for assistance with technical issues or general inquiries.
- Consultation and Training: Screamer provides consultations and training to help businesses maximize the value of their hosted PBX and VoIP systems.
Support is accessible via:
- Phone Support: 0861 727 726
- Email Support: Available via their website contact form.
Customer Experiences: Reviews and Testimonials
Screamer Telecoms features testimonials on its website from satisfied customers, who highlight benefits such as cost savings, improved call quality, and the convenience of their hosted PBX systems.
However, a review of external platforms such as HelloPeter and Google Reviews reveals a mix of customer feedback. While many users praise Screamer Telecoms for its affordable pricing and quick installation, some customers have raised concerns about:
- Service reliability: Complaints regarding downtime or inconsistent internet speeds.
- Customer support: Some users report delays in resolving issues or receiving assistance.
- Billing issues: A few reviews mention disputes over billing or unexpected charges.
Key Takeaways
| Category | Details |
|---|---|
| Founded | 2001 |
| Headquarters | South Africa |
| Core Services | Hosted PBX, VoIP, Fibre and Wireless Connectivity |
| Target Market | SMEs, startups, and enterprises |
| Infrastructure | Hosted solutions, eliminating the need for on-site PBX hardware |
| Pricing | Not publicly listed; contact Screamer Telecoms for tailored quotes |
| Support Channels | Phone (0861 727 726), Email (via website contact form) |
| Installation | On-site and remote setup options available |
| Customer Feedback | Testimonials available on the website; no public reviews on external platforms |
| Pros | Cost-effective, reliable, customizable, strong local support |
| Cons | Lack of transparent pricing, limited public reviews |
✅ Pros
- Cost-Effective Solutions: Tailored to meet the budgets of SMEs and startups.
- Simplified Hosted PBX Setup: Eliminates the need for expensive on-site hardware.
- Local Expertise: Responsive support and services tailored to South African businesses.
❌ Cons
- No Transparent Pricing: Details are only available upon request, making it harder for businesses to compare upfront.
- Limited Online Feedback: Few public reviews are available to validate customer experiences.
IP Telecom delivers a solid mix of performance, flexibility, and affordability — especially for businesses that want the benefits of enterprise-grade voice without the enterprise-sized complexity. With scalable solutions and a local-first approach, it’s a smart pick for companies evolving their communication infrastructure.
Screamer Telecoms Alternatives
If you’re still weighing your options, consider these alternatives:
- Centracom: Another potential option for enhanced communication infrastructure.
- Switch Telecom: Offers cost-effective VoIP solutions with robust customer service.
- Euphoria Telecom: Known for comprehensive call centre solutions and wireless connectivity.
Choosing a telecom provider is a big decision. If you’re feeling overwhelmed, consider using our service. We’ve connected over 50,000 users through our service since 2009 and we’re perfectly positioned to help you too.
Visit our Get Quote page to reach out so we can connect you with the perfect provider.
